Stopped here for lunch while traveling through the area. I asked the first person to change their gloves. They didn’t understand, but another employee helped explain. I had to ask the next employee down the line let the first person continue to add the toppings. There was much confusion about this. I guess it was ok in the end because I didn’t get sick. But I wouldn’t recommend this location. The rice tasted different and they were completely out of ice. Warm soda topped off a pretty frustrating experience.
— Not at all
— Not Much
— Below Average
I wound up not eating here because they would have had to change out every bin of food. The spoons touched every tortilla that went through making everything contaminated. What a bummer!
No
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Bad experience today with a young girl working the tortilla warmer. After informing her of my Celiac disease, and asking if they wouldn't mind changing gloves, she proceeded to put a new pair on while laying one of the gloves on a flour tortilla. Obviously not well trained on cross contamination. Needless to say I got sick on this visit.
No
Awesome helpful staff. They were willing to wash their hands, put on fresh gloves and get out a fresh bin of lettuce. All with a smile.
Eat here all the time and never have any issues. Staff is very willing to change gloves and such
— Somewhat
— Most/All
— Excellent
I have had several good experiences at this place and have never gotten sick. A young lady this last time went out of her way to pull out fresh ingredients and said her mom has celiac so she's always careful with gf. I appreciated her efforts.
— Very
— Most/All
— Excellent
I went in at lunch and asked if a gf order could be accommodated. The manager himself WASHED a full set of new utensils to use on the to go bar, (less contaminated since it’s only used for bowls). He put a new serving spoon or ladle into every single bin, and was so, so helpful, despite the lunch rush. Lunch was great, and I was super grateful for the above and beyond help.
— Somewhat
— Most/All
— Excellent
I was so hopeful about eating here. I told them I have celiac disease, she instantly had everyone change their gloves, removed all spoons from the pans of the food I wanted. Wiped the counter down, I was so impressed. Unfortunately, 2 hours later I was sick. So I would say if you have celiac, I wouldn’t advise going here. Again, they tried, I’m just very sensitive!
— Not at all
Chipotle is my go to option for fast food. If you avoid the tortillas, everything else is GF. Fresh, delicious, and convenient!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent