Gross....Gross...Gross!! They don't even deserve the 1 star.
PRICEY and LACKLUSTER CUSTOMER SERVICE from a manager?? -- which is everything when food is so overpriced!!! I have to say, Everything we ordered tasted pretty good -- turkey sandwich and "vegan Delish" each on everything bagels, and lastly a blueberry muffin which my son absolutely loved!! BUT..... And there's a big BUT -- lady at the counter which happened to be the mgr charged me $2 extra on top of the already overpriced sandwich just for having one of my sandwiches on a bagel. On top of that, they didn't have any vegan cheese available for any of 15-20 vegan items on the VEGAN menu??!!! Also, she forgot to give me my $29 (for 2 sandwiches and a muffin) receipt ... Tsk tsk!!! I would have to agree with other reviewers that the lady at the counter is umm... Not so customer friendly --- in any case, called and asked about the overcharge as well as the lack of vegan cheese in my $14 sandwich and mgr admitted the overcharge was a mistake and that she would refund me for the entire sandwich. Thank you 'bare naked cafe' .. However I will not be returning as a repeat customer... First impression kinda sucked ... Such a shame cuz food was good!! Pls hire customer friendly (more on top of it) employees to be the face of your business!!!!!
So happy to have found this place! It's a gift to eat somewhere and know you won't get sick. And it's yummy!
Stopped here. Daughter has been dying for a real bagel. We split the everything. It was roll like but she was happy to have something. My son tried the Chocolate chip cookie which was yummy as well. 11 am in the morning and not as many choices as I would have liked.
I give 4 stars for the food but they need to have more help ...way too long of a wait most of the time....and the older blonde lady is so nasty to the customers.
Terrible bakery for gluten free vegan options. The cupcake I bought was frozen, tiny, more icing than cake, dry, and it looked amature-ish. The sandwich I bought was overpriced, barely cooked, sub par ingredients, and had no taste. Don't offer vegan options if you don't care about quality!
Finally got there. They had about an hour left till closing so slim pickings. So a loaf of "mock" rye bread. Kinda a pricy so I asked if I could taste before purchasing. Zachary said absolutely. It was delish! Needless to say I will be going back. They do ship for those who aren't able to go.
Regular Customer Good food and local, However, the service is Beyond slow. Never enough counter help. Only stop in if you have 10 minutes to wait!
Their stuff is good and their variety and hours are good. The last time I went about a month ago, the staff was friendly. However I have gone many times over the years and have not been happy with the staff. There is one woman with blonde hair (who might be the owner) who I especially found unfriendly. I understand being busy, but customer service is extremely important in a business like this.
finally made it here!! best bagel ever !!!
I love this place I go there all the time! I mean you can get breakfast,lunch , and deserts there it's the best . But the only problem is that it's a little bit expensive. The people that work there are very friendly and helpful.
have only ate sweets at the bakery
I've been a couple times. I've had breakfast and lunch here. For breakfast I had an egg sandwich on a bagel. absolutely delicious! Best GF bagel I've ever had! for lunch I've tried a panini and a salad which were both amazing! There are many options, friendly staff, and 100% dedicated GF business. What more could a celiac ask for?!
Great lunch menu for GF!!
Amazing food. Had my first cannoli ever. The muffins are amazing, they also have sprinkles wish I lived closer to this place. If you are nearby it I suggest you go to it.👍🏻👍🏻👍🏻👍🏻👌🏻
AMAZING everything bagels. By far the best I've ever had. Also had a cannoli (my first ever) and it definitely didn't disappoint!
Amazing gluten free bagels and cookies!! Best place I've found in the 2 months I've been gluten free!
staff was annoyed that I was asking about ingredients, but if you are catering to people who may have allergies or celiac then deal with it and answer the questions. rice flour is used to make the bagels. when I mentioned that I technically needed to be grain free I get an annoyed "well how else are you supposed to make bagels?!?!". the only good thing about this place is that it made me figure out that apparently I'm allergic to white rice as everything in this place made me horribly sick.
I don't understand the negative comments. The place is not only clean, but ADORABLE. Cute signs and displays everywhere. Every employee I've met has been a doll. And, most importantly, the food is fantastic. I love that it caters to me both as someone with a gluten intolerance AND a vegetarian (I can even go vegan when I'm there, since there is an extensive vegan menu). I've gotten sandwiches, burgers, and their cookies: all great. My favorite is the chipotle mayo veggie burger which, by the way, has a REAL veggie burger. Not some gross Boca stuff. There are peas etc. inside. So gooooood. TL;DR: Go there. It's amazing.
Very friendly people & 100% gluten free
Their bagels are amazing. It was awesome to just walk into a place and order a delicious panini sandwich from all ingredients I can eat. Although we live in Massachusetts, now whenever we are in the area, we make sure to stop by and stock up before heading north.
Love the food and the staff. Catherine is fantastic and always remembers me when I come in. I stock up on frozen bagels every time I go. Their best bakery item is the cannoli - it's AMAZEBALLS. For breakfast, can't beat the bacon, egg, and cheese on a roll.
I'm so disappointed at the service there. I was excited to go expecting friendly service but the lady was rude and seemed annoyed. It was my first time there and certainly my last! And it wasn't clean either. There's a wanted sign there so please anybody with a positive attitude apply to brighten up the place!
Great donuts and great staff. Love this place!
Everything is gluten free. Enjoyed an awesome GF grilled cheese with three different cheeses and bacon. Delicious!!
great selection! very helpful and even provided full ingredient list as well. best gf bagel I've ever had, and they even have gf canolis! I would recommend for breakfast and I plan to go back to try their lunch options.
I love this place. The food is delicious and everything is amazing. I will eat here as long as I live in New York.
It used to be so deelish but now the meat in their paninis are so fake I wouldn't even feed it to my dogs or any other animal for that matter. The bread is hard as a rock and their customer service skills are very very poor to say the least...will never recommend this.
Okay, so it used to be delish. I went back there after about a year, there bread is salty and vinegary, the meat is gross tasting, Everything just tastes old. The place is constantly dirty. I used to love this place but it became a dive. The only thing I like is the cinnamon raisin bread and muffins. They need to change up the ENTIRE MENU. But I'm gunna stick with Jacs Bakery. It's 100% better.
Unbelievable! I cried when I saw the options! I wanted to try everything on the menu. Took a bunch of stuff home and everthing froze really well. I love it here... Just wish it was closer.
The penini was ok. But I was disappointed it seemed ran down and the grills looked like they hadn't been properly cleaned in a while. The desserts and baked good were not covered and so around dinner time everything was dried out. Plus the front door was open which dried things out worse. The employee didn't seem to know anything about the products or even cared to be there. They are hiring and I was interested in applying until I saw the place and tried the food. Maybe time for new management or something. Not recommended!
Not everything was a hit, but overall it is very good. Th pizza was better than most GF pizzas I have had. The cupcakes were great. The crumble was great. The cake we ordered however, TERRIBLE. It was absolutely over sweetened and had an odd flavor. The cake also was mushy in the middle. It was such a shock, that the cake was poor when the cupcakes were so great. It was almost as if they were made from a different recipe. The cake was too thick, like pound cake and overly sweet. While the cupcakes were light and delicious. After several visits I'm just confused. I also was super disappointed on several occasions at their lack of offerings. They often run out of things, so call ahead before you make the trip! A bakery with out cupcakes and rolls? Hmmm seems a bit odd. I know it's a small business and things are made fresh, but I've never been to a bakery which ran out of stuff so often. It was not a one time deal. Often they are completely out of what they sell.
Awful! I gave this place a second try after about 6 months.. Now I know why I didn't like it the first time.. Panini was soggy, chicken was tough and chewy. Dessert was too sweet and tasted gross.. Won't be back!
Baked goods and paninis are wonderful!
I tried the Pizza and Panini. The pizza wasn't that great, I've had much better gluten free pizza. The panini was good however, I ended up buying a loaf of the sandwich bread. Overall I would recommend this place considering the variety of goods they sell
The cinnamon crumble is to die for! Sugar cookies are also delicious!
My daughter loves this cafe more than anything. Her eyes light up and she just glows everyone we go. It is a joy to see her feel so comfortable and happy with the idea that she can order ANYTHING on the menu!
Wow!!!! my jaw dropped to the ground when I walked in, the food was plentiful and displayed beautifully. She has best gluten free bagles, cupcakes, cookies, muffins and pizza I have had since being diagnosed with celiac. thank you!
The food is delicious and the staff could not be more friendly. It is a relaxing dinner when you are in a completely gluten free zone! Love love love this place.
The panini I had was very tasty! It was nice to be able to eat a sandwich while out. Also, I was happy to be able to go somewhere and be able to eat anything on the menu. The customer service was okay but once they make food in the morning, they won't make any more for the day - i was there for lunch and was disappointed I couldn't try a bagel since they ran out from breakfast. I'll have to go back to try their cookies/donuts
Everything there is okay. But I won't go there again, service sucks. Instead of ringing me out the person started talking to a customer that was eating there. I was ignored took her a while to ring me out. The customer service is the worst. I rather drive further than give them my business.
cupcakes and other sweets are very good. everything else is just ok.
the bread is one of Worst I've had...the pastries are excellent...and the pizza is ok, needs more cheese and when they run out they are done will not make more
The black and white cookies and plain bagels are amazing.
Everything is great!
The panini and pretzel were excellent. It was really nice to go somewhere and nit have to worry about cross-contamination.
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