Big'z Burger Joint

3.5 stars 3.5 out of 5 7 ratings

2303 North Loop, 1604 W, San Antonio, TX 78258

(210) 408-2029
  • User profile picture thumbnail
    3 ratingJune 14, 2015

    I've been to Bigz twice. The first time I got glutened but decided to go during a less busy time and talk with a manager again. The manager personally oversaw my meal prep to ensure no cross contamination. The second time was a success and the burger, gf bun (Udi's I think), and fries were amazing with no sickness after. If you order the sweet potato fries you have to specifically ask up front that they fry them in the gf frier (otherwise they're normally dropped in the frier contaminated by onion rings). I will go back but only when a manager can see my meal all the way through. They seem to understand gf and cross contamination and their gf product offerings but have a long way to go in training their staff.

  • User profile picture thumbnail
    5 ratingFebruary 07, 2015

    We have burgers here at least once a week. Just request the gluten free bun, extra 1.25 but the buns are always fresh. The fries are in dedicated fryer and are great! Have spoken with management and know they understand celiac and they act proud to be able to provide a gluten free experience. Six months of gluten free burgers and fries and never had problems. Best gluten free burger and fry meal in all of SA!

  • User profile picture thumbnail
    5 ratingMarch 17, 2014

    Very knowledgable and friendly. They have gluten free buns and are willing to make any sort of sandwich you might want! Great place for kids too! Big play area with lots of other kids.

  • User profile picture thumbnail
    1 ratingAugust 29, 2013

    The cashier had ZERO idea what I was talking about when I said the words "gluten free". As I was afraid, I came away having been glutened! ?

  • User profile picture thumbnail
    4 ratingAugust 11, 2013

    Love this place! You have to let them know you have an allergy. Make sure they write allergy on your ticket as well. I got a little nervous because we went when they were super busy but they still took care of me. We go at least a few times a month and they also have a dedicated fryer. One time they were out of buns and they let me bring a GF and DF bun from home. I gave 4 stars because you have to pay more attention to their food prep when they get so busy and because you have to remind the order takers to label your food. They do a good job though.

  • User profile picture thumbnail
    5 ratingApril 07, 2013

    Now have Udi's buns and separate fryer. Very knowledgable staff. Great food!

Monday
Closed
Tuesday
11:00 am - 9:00 pm
Wednesday
11:00 am - 9:00 pm
Thursday
11:00 am - 9:00 pm
Friday
11:00 am - 9:00 pm
Saturday
11:00 am - 9:00 pm
Sunday
11:00 am - 9:00 pm

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