Has a gluten free menu! Also has an app with the gluten free menu that helps you order! I couldn't believe it. I ate here last year and the staff took excellent care of me. Now they've gone one step further with the menu, app, and staff! I'm back again this year for supper! The staff is extremely helpful and knowledgable and the app is incredible!!! Food is excellent here as well.
Yes
I had a bacon cheeseburger with home fries. The staff made me a little nervous, from the waitress to the cook. I felt like they didn't have a lot of experience preparing gluten free meals and I was right. My burger came out with a bun! Things they did right were clean the grill properly and the manager hand-delivered the burger to the table and insured me it was gluten-free but of course it wasn't. So that meal went in the garbage and the second one was perfect. I feel it is our job to educate when necessary. Educated tonight, one waitress, one cook and one manager. It was obvious that they cared and wanted to do the right thing. I will go back!
Bob
Yes
Looking at the gf menu, all proteins on it were cooked on a shared cross-contaminated surface, and they didn't have pans to make it separately. They also had a general vibe of not willing to accommodate the difficult one.
— Not at all
— Separate gluten-free menu
— Not Much/None
— Poor
Everything is cross contaminated. If you have celiac disease, do not eat here!
— Not at all
— Not Much/None
— Poor
I told the waitress I have a gluten allergy (I was advised to use the word "allergy" because wait staff pays attention to it. The waitress flat out told me the kitchen staff doesn't pay attention to any of that and not to eat anything that is grilled, which leaves me with a side salad, no croutons.She said she can watch them wash the grill, but they will use the same spatula. I appreciate her being up front with me about it. I would NOT recommend this restaurant for anyone that is gluten sensitive or has celiac's.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Average
Location had a branded Bob Evans menu for gluten-sensitive and a Celiac statement. Typical ‘we do our best to not cross-contaminate’ statement, but we were happy that the took Celiac and GF seriously. All we got was the bacon for our GF 9yo.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
It started when I called and asked if they had gluten-free toast ...they told me that they did over the phone but when I got here I found that there is nothing on the gluten-free menu that isn't on every other restaurants menu. Eggs, omelets. etc. I'm traveling with my certified Service Animal. I have all of his documentation and I'm wearing a badge that tells who he is and what medical condition he is for. The manager at this Bob Evans in Branson Missouri is named Christy. She came over to us and told me that we could not have his water bowl which is 2" in circumference on our table and he was not allowed to drink water in the restaurant. We tried to order a piece of grilled chicken for him and she said she could not make any food for my service animal. She told me she was already breaking health code by allowing him to be in the restaurant. I told her that he is a certified service animal and showed her my documentation. She said that if he stays he is not allowed to drink water here. Of course we offered to pay for my coffee and we left. If you are gluten free there are so many better places that have wonderful items on their menu.
— Not at all
— Separate gluten-free menu