Brio Tuscan Grille

3.0 stars 3.0 out of 5 6 ratings

4910 Big Island Drive, Jacksonville, FL 32246

(904) 807-9960
  • User profile picture thumbnail
    4 ratingJanuary 07, 2016

    Their GF pasta is good and doesn't make me sick, however I had the worst experience of having my waitress bring out my salad and pasta in gluten form. I would've been sick as a dog if my GF buddy hadn't of stopped me. Their noodles have to be a certain shape to be gluten free. She then asked if I was just "on one of those new diets" and if I could "just eat it anyways". I'm 5'9 and 130 pounds, no I don't need to diet. I need better costumer service! We had her bring the manager. I still go there now, but I'm always more cautious.

  • User profile picture thumbnail
    1 ratingMarch 17, 2015

    Sure, they offer a GF menu... But our waiter brought out both the salad and pasta dishes in gluten form. When I told her for the fifth time I could not eat it, she proceeded to ask if it was an allergy or "just a diet tad". Their GF food was good (when I finally got it), but if I didn't have a friend with me who was familiar with their dishes I would've had an allergic attack. Won't go again for their careless service.

  • User profile picture thumbnail
    1 ratingMay 08, 2014

    Horrible experience! My father and I went here for lunch. There were only about 10 customers in the restaurant total and it took almost 15 minutes for a waiter to take our drink order. The food we finally received was barely warm and completely bland. I have celiac and tried their "Gluten Free" pasta and immediately got sick. I will NEVER eat there again!

  • User profile picture thumbnail
    4 ratingMay 11, 2013

    Nice menu to include pasta dishes with choices of chicken & salmon.

11:30 am - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 11:00 pm
11:30 am - 11:00 pm
11:30 am - 9:00 pm

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