I appreciate their understanding of gluten-free cooking and lack of cross-contamination. I had no problem with the food in that regard, but otherwise I found it underwhelming. Safe to eat but not special.
OMG so so good! And the menu choices are amazing they were even willing to work with us so I could have a burger styled after one off their regular menu. I am so impressed!
I had the Philly cheesesteak burger! what a treat! I'm the only GF person in my family and all agreed these were the best burgers! Good salads available, too!
Gluten free burger and fries.. With a bun! Delicious!
Exceptional burger especially the OMG! Highly recommend this amazing restaurant for anyone who is a sensitive celiac. Wish they were here in the NorthEast!!
Amazing!! Great for celiac!
Awesome doesn't it explain it!! Gf buns gf fries and shakes!!
My daughter has eaten here at least a dozen times and has never gotten sick. They have a great GF menu. They have a dedicated fryer for regular fries and sweet potato fries.
One of the best gluten free burgers I have ever had. The bun was fantastic it was incredibly soft and had a really good taste which is rare in a gluten free bun. Their fries were also amazing!
Excellent. Seriously the best burger I have ever had! Been to this location and Lakeland and both are very well trained on GF and I have been able to eat without any problems. The GF buns are awesome. They also have dedicated GF topping and milkshake stations. My family and I will be back.
Staff went out of their way to make sure we had an excellent, gluten-free experience. Dedicated fryer for french fries and sweet potato fries. Gf buns were quite good.
I was really pleased with this restaurant. They have a gf menu and gf bun. The bun was good and stayed together. The staff was very friendly as well. Overall, I was happy with it and would go back.
Buns that don't fall apart in your hands!!!
So disappointed that you can only have a beef burger!!! Regular menu offers many other choices, chicken, turkey seafood and veggie. I had to settle for a salad. I ask for the grilled chicken that's on the salads to be made into a sandwich and was told it is already cut up and cold.
Burger 21 is always my favorite place to get lunch. I always order the Cheesy Burger with a gluten free bun and some gluten free French fries! (Occasionally a vanilla milkshake) They always make everything %100 gluten free, even the milkshakes! Great place to go for fellow celiacs
Awesome burger, fries, and shake with precautions taken in the kitchen to prevent cross contamination!
Best gluten-free burger bun I've ever had. And even a dedicated frier if you ask for gf fries!
Great burger and fries! The bun held together and didn't fall apart. Best burger I've had in a long time.
Great food and knowledgable staff! All gf food is kept separate and fries are in a dedicated fryer (if you ask for gf fries). Great experience!
great GF bun. my new go to place. had fries also with no issues.
Hubby was pleased to find a great gluten-free bun accompany his gluten-free Philly Burger. Half and half fries (half regular half sweet potato) came out labeled with a gluten-free sticker. Nice.
Lots of options. Burger is so good love the bun. Went out of way to prepare something special for our friend with many allergies.
Omg-- aaaamazing burgers! I love the Philly burger. Sweet potato fries are also delicious. The only burger place I've gone that puts your burger on a bun and not lettuce and it actually tastes good. The portions are massive and I usually cannot eat the entire thing. Burger and a regular fry run me $11.23 and it's worth every penny. Dedicated fryer and I've never gotten sick. Love this place!
Possibly THE BEST gluten free hburger bun I've had. The burger itself was tasty, and I loves the yummy honey mustard on top. Plus BBQ and ranch to dip my GF fries. (The sauces are marked GF or not) the only drawback is the price - but worth it to me.
Really, really tasty and probably the best GF burger bun I've ever had, BUT, I did end up getting glistened somehow. I know they are careful and I know they understand but somehow there was cross contamination. Too bad because this place really rocked that burger! And the FRIES!!!! Delicious.
Manager brought me my burger and assured me fries were also gluten free. Gluten free bun was fresh and very good. There were lots of sauces to choose from.
Great place to eat! My husband says it's a definite competitor to 5 Guys.
Great seperate gluten free menu. Very helpful staff. Was told they have separate fryers and seperate area in kitchen. Beautiful soft gluten free buns! The burgers are so good! Very juicy and great flavor! Fries taste just like McDonald's French fries. Loved it there!
If you are on a lunch time frame - Do NOT order takeout and expect your meal to be ready on time, nor even 10 minutes past your scheduled pick up time. I placed an online order for a Noon pick up, I arrived at 12:10 and was told I needed to wait for my fries. Apparently they don't start to cook your fries until you show up. Four minutes later I'm still waiting on my fries. I had to ask for my burger and leave WITHOUT my fries. And the truly sad part, I had already paid for everything on line (even my non-existent fries). Will I be going back, as a first time customer, I can truthfully say - - - NO!!!!!
I'm really glad these guys opened here. They are new so be really careful, they swapped my burger and my husbands so my supposedly GF burger came out with not GF grilled onions. Luckily his had cheese too so it was easy to identify the problem and they made new ones that were hot and delish. My favorite thing about this place is the GF sweet potato shoe string fries. They are perfect every time. Hubby loves their shakes. The GF buns are pretty good but they also offer lettuce wrapped. So despite the goof, I would come back. I feel that they are designed to be celiac friendly, but again, new place, new staff, be your own best advocate.
The sweet potato fries are perfect, so was the shake. Good burger and good bun too. All the sauces are clearly marked and it was so nice to have GF BBQ sauce for the fries! So happy to have an actual GF menu!!! Also, the place was very clean. Nice place to go for a simple meal.
LOVE Burger 21. They really get cross-contamination, etc. I would say that in general, I like Red Robin's bun better, but Burger 21's fries can't be beat. They also have a sauce bar- the apple cider vinegar and cajun dipping sauces are excellent!
08/2014 - This is a great new option for quick food in the area. 07/2015 - Update: from 5 stars to 3 I've been coming here for a year now. I've never gotten sick here. That said, they must have changed their burger recipe fairly recently -- they are INCREDIBLY salty to the point where we've stopped frequenting it.
Absolutely fantastic. Knowledgable staff and the condiments are clearly marked gf in pumping dispensers. Love their sweet pot fries
SO good and celiac safe. Love the fries and all the sauces to choose from as well.
Great GF burger, mix fries and espresso shake (I really prayed to the obesity gods during this visit). The staff was very friendly, and all items coming from the kitchen were clearly labeled. I got the Shroom burger, and it was presented very well, looked like it could be on an advertisement. The GF bun held its own, as I got a to go order to check this place out. The bun looked a little soggy on the bottom, but held up very well. For fries and burgers, they offer four sauces, Apple Cider (great for sweet potato fries- a bit sweet), Ranch (pretty standard), Ragun Cajun (maybe similar to 1000 Island, although not very spicey- I like heat), BBQ- typical hickory smoked and sweet. They all were good. I did not see ketchup listed under the sauce bar, but I may have overlooked it as I was getting take out and using my own. The fries are your typical shoestring, very good, although I do prefer a thicker cut. They come in Russet potato, sweet potato or a combination. I got the large combo. As for as the serving size, this fatty got his money's worth. It will be my definite go to burger place, and one I will not be afraid to eat in, too boot!
Good sized GF menu with lots of burger, salad, fry, and milkshake options. The server was super helpful and explained their process along the way and how they kept my French Fries separate. The most exciting part is they have GF Buns!! The bun was very good, not too dry or crumbly. The burger and fries were very good, and I'm not usually a fan of burgers. Their fry dipping sauces are very clearly labeled, and they made sure to clarify on the GF milkshake. I will definitely go back. On a side note, the decor and setup of the place is really cool!
Thank you, Burger 21, for coming to Charlotte! It's so amazing having such a reliable, safe place for celiacs to eat - and your food is good to boot! I eat here all the time. Only place in the whole city that I trust with a milkshake, too. They clean everything and get ingredients for it from a separate cabinet. Eat here - you won't be sorry!
Both the sweet potato and regular fries were amazing; several interesting gf dipping sauces to choose from (which were well labeled). I made the mistake of getting the Sonoma Valley salad, which was bland and flavorless and was mostly iceberg lettuce. Lesson learned. My fiancé had the OMG burger, which was well-named... I was drooling just smelling it! Don't make my mistake and get a salad and you will likely have a 5 star experience!
A large variety of GF options from salads, burgers, and shakes to fries. Dedicated GF fryer! Moist succulent beef on an awesome tasting soft GF roll. Gluten Intolerance Group helped them provide GF. Shakes are some of the best I've ever tried.
This is one of our favorite spots for gluten free burgers! Their GF buns are soft and flavorful and they have dedicated GF fryers. They are very aware of cross contamination and have excellent customer service!
Simply amazing! 1.The staff is GIG trained 2. Dedicated prep station, fryer and grill. They even cover your food if you are with a group and it has to sit for a minute before they bring it out 3. The food is delicious & the GF menu is as big as the regular menu 4. Never gotten sick
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 9:00 pm