Excellent gluten free menu. Clearly labeled sauce bar.
Great gluten free menu!
They have a big gluten free menu. I have eaten there 3 times. The first time I had no reaction and the 2nd and 3rd time had a reaction. I have a wheat allergy and am gluten intolerant.
Great GF burger, mix fries and espresso shake (I really prayed to the obesity gods during this visit). The staff was very friendly, and all items coming from the kitchen were clearly labeled. I got the Shroom burger, and it was presented very well, looked like it could be on an advertisement. The GF bun held its own, as I got a to go order to check this place out. The bun looked a little soggy on the bottom, but held up very well. For fries and burgers, they offer four sauces, Apple Cider (great for sweet potato fries- a bit sweet), Ranch (pretty standard), Ragun Cajun (maybe similar to 1000 Island, although not very spicey- I like heat), BBQ- typical hickory smoked and sweet. They all were good. I did not see ketchup listed under the sauce bar, but I may have overlooked it as I was getting take out and using my own. The fries are your typical shoestring, very good, although I do prefer a thicker cut. They come in Russet potato, sweet potato or a combination. I got the large combo. As for as the serving size, this fatty got his money's worth. It will be my definite go to burger place, and one I will not be afraid to eat in, too boot!
Best gf burger I have ever had out to eat. Excellent food and service. The gluten free menu made it easy and convenient and it was awesome
A separate menu: gluten free buns, fries, salads, and shakes. They do a very good job of keeping the gf food separate so there's no contamination.
The gf bun was soft and tasty. Will eat here again.
Love the milkshakes! The hamburger bun always tends to be really dry and falls apart.
Employees were very thoughtful and helpful. Loved that the gf menus were displayed instead of having to ask for it. Overall very very impressed.
I am new to this dietary restriction. I was surprised to see Burger 21 offered a GF friendly menu. Let them know you are ordering a GF item, it is marked for the kitchen. I'm still getting used to GF bread, so the bun took adjusting, BUT the burger was delicious!
Outstanding! Really knowledgeable and careful. Our new favorite burger place.
3 out of 4 in our family are celiac and we have never been contaminated. We eat here every two weeks and have been well taken care of (especially by Jack)! We love Burger 21! One tip that I was too shy to stick to when I was first diagnosed-- always ask for the manager if you need to order gluten free!! Employees often don't care because they are not individually responsible for the mistakes of the franchise. Managers are!!! Once my son was diagnosed with celiac as well, I got over my shyness for his health!
So, I was really hopeful about this place after reading reviews. I don't know if my experience was bad because the cashier that took our order was clueless about celiac. I told her I was celiac and needed GF, then asked her if the fries are cooked in the same fryer basket with breaded food and she proceeded to show me the different size baskets that the fries come in (small, medium, large)... That should've been my first clue. The burger was extremely salty, greasy and undercooked. I woke up later that night hurling my guts up.. :-( I gave it 3 stars because they do have a lot of options that may be safe for a non-celiac.
Loved my gluten free pizza burger and sweet potato fries. I am in the introductory phase of the Autoimmune Protocol (AIP). I have only been to two restaurants in four months. Three hours later and I feel good. I usually have symptoms by now. Good sign that there was no contamination. So glad because the burger was very yummy. I don't think the beef was grass fed, but worth the opportunity to eat out.
This restaurant has a dedicated fryer, a condiment bar with "GF" label on many of the sauces, and a GF bun. I ordered a GF bun with cheese for my 6 year old daughter. They made it after many frustrated keystrokes at the cash register thingy, but they charged me for an adult burger...around $8 I think. The only vegetarian GF option is fries and ice cream.
Great gf buns and fries.
The gf buns were so much better than ones we've had at other local burger places, the option to choose between regular and sweet potato fries was a welcome change from the usual, and all the condiments were very clearly labelled as to whether they were gf as well. The bananas foster milkshake is a new favorite!! Even my almost 4 yr old picky eater enjoyed his food. Highly recommend!
What a great find! I stumbled upon Burger 21 when I saw a Facebook post that they were donating 10% of their sales that day to the Charlotte Celiac Connection. I had an awesome Philly Burger, fries, and a peanut butter chocolate shake - all gluten free and so tasty. The bun was excellent; not small or crumbly, in fact it seemed like a normal bun! They get them from a local bakery. Needless to say, we went back a week later!
Very knowledgeable about gluten free foods and cross contamination. They have a gluten free menu and clearly label which sauces are gluten free. They also use a separate area in the kitchen to prep gfree food and have a dedicated deep frier. Delicious burgers and fries!
Excellent service and the food is wonderful! I have eaten here twice and had no issues which is rare for me!
So happy to have found this place! My burger and fries were great! I had a mini panic attack at first because I thought I was eating a gluten bun since I'm so used to them tasting like cardboard. I asked the waitress twice to make sure it was GF! It was! And those sweet potatoes fries.. yum! They have a dedicated fryer and kitchen space. I thought for sure I would feel bad the next day but I was fine. No gluten symptoms at all! I can't wait to go back!!
We love Burger 21. As a mom to 3 boys gluten free this exceeds our expectations every time. They have a gluten free menu and the fry sauces are clearly labeled gluten free or not. We love the sweet potato fries here.
I love this place. They have a dedicated fryer and milk shake machine for those that are gluten free. They always make sure to mark the bag for takeout with a gluten free sticker. If you eat there they will ask who at the table had the gluten free option. No issues whatsoever.
Very good gluten free menu.
This was hands down the best GF place we have ever eaten. The staff was very knowledgeable. There is a separate prep area and designated fryer. The food was excellent also. Absolutely no ill-effects after eating here. Waiting for more of these franchises to open!
I am an extremely sensitive celiac and they have yet to make me even slightly sick. I have eaten here monthly since Dec 2014.
My son loves this place. As parents we love it too knowing that they are very mindful of my sons condition
Myself & boys love love burger 21
Gluten free buns, menu and a dedicated fryer. Staff all seemed well trained and made us feel comfortable from the start. They also have a separate grill space for GF orders. Liked having a few dipping sauce options clearly labeled as GF. I'm not sure if it was the manager or owner operator, but he went out of his way to make us feel comfortable and checked on us during our meal as well. Great experience overall and the food was tasty.
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 9:00 pm