We have gone to Carlos O'Kelly's twice now since going GF. The first time was on New Years Eve and even though they were totally packed (a group of 30 put their order in at the same time we did) our meals were excellent. In fact it was so good we decided to go back just last week. However the second time we went the waitress didn't really seem to know much about their gluten free menu. I ordered a Monterrey Torta and when it came out I was SHOCKED! It was over loaded with this nasty cheese sauce. The quality control the second time we went was not good at all. When I came home I was noticing that I was not feeling good at all. My stomach was in so much pain and my daughter who really is the one who has been diagnosed with a sensitivity was sick for 2 days afterwards. She kept telling me her tummy hurt and was extremely fussy. (she's 2). I went online to check out the nutritional information from their website and upon finding nothing on their website I emailed them. While I will say I got a response within 24 hours I was shocked at what it said. "We are hoping to have a Gluten Free Menu release within the next 3 months and are currently working on making it available to our different locations. Also we do not have nutritional or allergen information available because our chef retired at the end of the year and he was the one who had the calorie count for everything." They went on to tell me while they look like a large company they are still a small company. I was rather shocked because they have advertised on this website to have had GIG training.
Large GF menu, wish it were online. unfortunately I have a soy and dairy allergy and they cook EVERYTHING in soybean oil. Luckily, there was one dish I could have. Manager was awesome. I would go back!!
Staff was very friendly and knowledgeable about gluten issues. Very good service. Food was average. Important note: menu changed as of 9/17/2012 - the shredded beef and the refried pinto beans on the gluten free menu online are no longer gluten free (black beans are still gluten free).
HORRIBLE!!!! Since when did fajitas not come with rice and beans?! Horribly slow service. Not worth the money at all! My husband and I both feel sick to our stomachs (literally not figuratively) after eating there. I would have rather have given it zero stars.
They have a gluten free menu, good number of choices. Salsa and chips are gluten free. They said they have dedicated fryers. Server was new. The order was specifically put in to be gluten free as the server who brought it out identified it as a gluten free meal.
appreciate a gf menu with quite a few choices
We stopped (while traveling) based on the previous positive reviews. We'll plan to stop here again. Also try other locations based on a good experience. Thanks, Carlos O'Kelly's for making life easier for us!
Waiter Andrew was very knowledgable about gluten intolerance. Menu has several items to pick from and not just on a typed sheet of paper. The food was tasty and the chips and salsa were gluten free which was great with my mango margarita. I did not get sick afterwards, so I would definitely recommend this restaurant, as I can tell within 30 minutes if I got any gluten.
Nice gluten free menu. Staff was very personable and great about answering questions. The Mgr even double checked our order to make sure it was correct and came to our table to make sure our questions were answered and we were comfortable with their GF menu/ standards. Great experience.
This is the third Carlos O'Kelly's that we have been to, while traveling over the past two weeks. One of them, we went to twice. This particular one did not impress us....except in a negative way. The food did not taste the same and certainly wasn't as good. The chicken breast, that my husband got (and that he had gotten at another of their restaurants) seemed to be a processed chicken with that reconstituted taste and texture of a McDonald's chicken nugget (spongy texture, is a good way to describe it). After addressing our concerns to our pleasant server, regarding whether or not it was actually gluten free, the manager working that day, assured us that all O'Kelly's food was the same and obtained from the same source. My husband, who has Celiac disease, did not finish the chicken and after tasting it myself, I agreed with his assessment. The fajitas, that I ordered, also did not taste nearly as good as what I had eaten at their two other restaurants.... Nor did the salsa, chips or queso. We won't be back to this location....
Dedicated gluten free menu. Salsa, chips, queso, all gluten free! Very good Mexican food that isn't "too" spicy....just flavorful with a mild bite. Quite a bit to choose from on the gluten free menu. Our first time to this restaurant, while traveling. Waiter was quite pleasant. We'll hit this chain again.