Chipotle (Closed)

4.0 stars 4.0 out of 5 1 rating

11830 Rockville Pike, Unit 17B, Rockville, MD 20852

(301) 881-2600
Notes
Gluten Intolerance/Celiac Disease
"Most people wanting to avoid gluten can eat anything we serve except for our large and small flour tortillas.
Everything else is fine to eat for most people wanting to avoid gluten, including our crispy corn tacos and our corn chips.
However, you should know that it's possible our corn may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field.
If you are highly sensitive and would like us to change our gloves, we would be happy to do that at your request. Additionally, because our folks work with wheat tortillas all day long, there may be the possibility of cross-contact in our restaurants. We encourage you to carefully consider your dining choices."
  • User profile picture thumbnail
    4 ratingJanuary 27, 2013

    So great to be able to know the one thing to avoid walking in...

  • User profile picture thumbnail
    5 ratingJanuary 24, 2015

    9595 Six Pines Dr., Woodlands, TX 77380

    Eat here at least once a week - they will change gloves if you ask them to - have had no problems

  • User profile picture thumbnail
    4 ratingJanuary 24, 2015

    201 South Clinton, Suite 112, Iowa City, IA 52240

    Good food, fast and best of all safe. Read their gluten free menu for info and remember to ask them to change there gloves.

  • User profile picture thumbnail
    5 ratingJanuary 23, 2015

    135 North 500 West, West Bountiful, UT 84087

    Chipotle is fantastic! This particular location is wonderful too, I have Celiac and frequent this particular location and have never gotten sick here! The staff is very knowledgeable and friendly!

  • User profile picture thumbnail
    4 ratingJanuary 23, 2015

    953 Emmet St., Charlottesville, VA 22903

    No dedicated gf kitchen, so allergic folks should stay clear but for those with just a sensitivity, the menu is great. Sub corn tortillas for flour. Always safe to ask about ingredients but I've eaten a chic and rice bowl with zero issues.

  • User profile picture thumbnail
    5 ratingJanuary 21, 2015

    3987 Missouri Flat Road #390, Placerville, CA 95667

    Yum! Always a favorite!

  • User profile picture thumbnail
    5 ratingJanuary 21, 2015

    3305 W. Central Ave., Toledo, OH 43606

    I've eaten here many times and never had any issues! I'm very sensitive to cross contamination so Chipotle is my go to and one of very few places I feel safe to eat out at!

  • User profile picture thumbnail
    5 ratingJanuary 21, 2015

    2014 Lincoln Place, Greensburg, PA 15601

    This location is phenomenal!! I informed them that I had Celiac so I wanted the other tortillas. They took every precaution available: put foil down when pressing the tortillas, changed everyone's gloves, and even offered to change all of the spoons! I was extremely impressed! Very knowledgable! I'll be heading back soon! :)

  • User profile picture thumbnail
    1 ratingJanuary 21, 2015

    Main Terminal Concourse A-B Food Court Space S-11, Baltimore, MD 21240

    I love Chipotle, and it kills me to say this is the second really bad experience I've had. The staff just didn't care about anything. They didn't care about the customers and were to busy doing just about nothing to help the people in line and there was trash all over the shared dining area and more importantly, the customer side of the Chipotle counter. I tried to tell them I had an allergy and was mostly ignored. I'm also sad to report that I got very, very sick again. I will not be eating here again. It's too bad because there aren't many options at BWI for me.

  • User profile picture thumbnail
    3 ratingJanuary 19, 2015

    444 Ohio Pike, Cincinnati, OH 45255

    Their bowls are great. I don't eat the chips. I seem to have problems when I eat them. They are a little skimpy on the food compared to other Chipotle restaurants. They are very busy at supper time.

  • User profile picture thumbnail
    5 ratingJanuary 18, 2015

    5642 Allen Way, Castle Rock, CO 80108

    When informed I was gf, the guy didn't even ask, he just changed his gloves and washed his hands. I was impressed and will return!

  • User profile picture thumbnail
    5 ratingJanuary 18, 2015

    415 E. Hall of Fame Ave., Stillwater, OK 74075

    very impressed! They wiped everything down, changed gloves & spoons. this is the only restaurant where i am not worried about eating gluten on accident. good food too. i could eat everything on the bar except the flour tortillas.

  • User profile picture thumbnail
    5 ratingJanuary 16, 2015

    12888 Queensbury Lane, Ste 142, Bldg 7, Houston, TX 77024

    consistently good, fresh food.

  • User profile picture thumbnail
    4 ratingJanuary 15, 2015

    464 Park Ave. S, New York, NY 10016

    The server changed her gloves without any problem. All of the food except the tortillas are gluten free. They also weren't busy so it could be different at other times. Good in a pinch.

  • User profile picture thumbnail
    4 ratingJanuary 14, 2015

    435 South Duff Avenue #102, Ames, IA 50010

    Staff was very accommodating. On their own, they got new bins of cheese and lettuce for us, changed their gloves, and got new spoons for the rice when we asked them to.

  • User profile picture thumbnail
    4 ratingJanuary 13, 2015

    401 N. LBJ Dr., San Marcos, TX 78666

    Really good food fast and have no problem changing their gloves to be safe from cross contamination. great place

  • User profile picture thumbnail
    4 ratingJanuary 13, 2015

    14540 Forum Parkway, Selma, TX 78154

    Awesome

  • User profile picture thumbnail
    4 ratingJanuary 13, 2015

    4930 W. Broad St., Richmond, VA 23230

    I love Chipotle but I get sick about once every five times I eat there. I still can't figure out why. I had an idea it could be the corn salsa....

  • User profile picture thumbnail
    3 ratingJanuary 11, 2015

    9120 SW Hall Blvd., Unit D, Beaverton, OR 97223

    Good tasting, simple and fresh. I thought the carnitas and the guacamole were very good. Great for low-gluten lifestyle eaters. In my opinion, NOT for high sensitive or celiac. As soon as I mentioned "no gluten" they washed hands and changed gloves and were very aware of the few things that have gluten. However, the utensils are all the same and the opening of the bag for corn tortillas brushed against the pile of flour tortillas as they were getting out the food.

  • User profile picture thumbnail
    5 ratingJanuary 10, 2015

    5637 Red Bug Lake Rd., Winter Springs, FL 32708

    Delicious and great gf options

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    5 ratingJanuary 10, 2015

    8695 Owenfield Dr., Powell, OH 43065

    They do a great job at this location!

  • User profile picture thumbnail
    5 ratingJanuary 09, 2015

    87 Hillside Rd, Cranston, RI 02920

    As always, safe and delicious. Whenever we go, one employee with new gloves takes over.

  • User profile picture thumbnail
    4 ratingJanuary 09, 2015

    500 W. Germantown Pike, Plymouth Meeting, PA 19462

    Always accommodating. Never had an issue.

  • User profile picture thumbnail
    5 ratingJanuary 08, 2015

    1050 Gilman, Berkeley, CA 94701

    Tell them to change gloves and you can actually get them to get your food out of different bins that they reach into. They are very good about accommodating.

  • User profile picture thumbnail
    4 ratingJanuary 08, 2015

    283 Washington St, Boston, MA 02108

    The low reviews make me sad. The staff has always been kind to me, they will change gloves, answer questions and laugh at your bad jokes! Chipotle is great because if you avoid tortillas and chips, you should be ok. It's not a guarantee but it's fast food so my expectations aren't high. I can say I have eaten at Chipotle a large number of times since my diagnosis and have only been ill once. Might have been unrelated! Burrito bowl, extra brown, no bean, steak and chicken, corn salsa, sour, cheese and lettuce. So good!

  • User profile picture thumbnail
    5 ratingJanuary 07, 2015

    1924 Beacon St., Brighton, MA 02135

    Omg! This food is so addicting they use a separate heater to head up the GF soft taco shells and wear gloves. They also wipe down the counter and use a separate spoon for some things! It depends sometimes who is working though. I want to go back now!😂

  • User profile picture thumbnail
    4 ratingJanuary 06, 2015

    1516 Village Market Pl, Morrisville, NC 27560

    Enjoy the Burrito Bowl!

  • User profile picture thumbnail
    5 ratingJanuary 05, 2015

    8889 Gateway W #2510, El Paso, TX 79925

    The Chipotle on George Deiter is awesome! The other chipotle locations are not as careful. I'm very sensitive and I'm so confident they take precautions that I order on line to pick up! Everyone is always friendly and happy to help.

  • User profile picture thumbnail
    5 ratingJanuary 03, 2015

    12130 SE 82nd Avenue, Suite H241, Happy Valley, OR 97086

    I am newly gluten free and have been nervous to eat out anywhere. I had a graft experience at Chipotle though. I asked the first guy if he could change his gloves. He asked me if I was gluten free and I told him yes. He changed out all the spoons and tongs (for what I said I would be getting) and they wiped the prep area down. They did this very fast too. The food was great and I didn't feel sick after either! 5 stars for Chipotle!

  • User profile picture thumbnail
    4 ratingJanuary 03, 2015

    5402 Sapp Rd., Greensboro, NC 27407

    This location is good. The staff alway friendly and willing to change gloves. I usually get the corn tacos with the barbacoa and the ingredients are always fresh. It's a neat setup and always a great stop for a quick bite.

  • User profile picture thumbnail
    5 ratingJanuary 02, 2015

    309 N. Westshore Blvd., Tampa, FL 33609

    I went here today for lunch. I told the girl I had celiac disease, she took her gloves off, informed her co-workers and stayed with me down the line. I really appreciated it!

  • User profile picture thumbnail
    1 ratingJanuary 02, 2015

    2432 U.S. 34, Oswego, IL 60543

    a lot of cross contamination

  • User profile picture thumbnail
    3 ratingJanuary 01, 2015

    Main Terminal Concourse A-B Food Court Space S-11, Baltimore, MD 21240

    At Chipotle the only gluten ingredient is the flour tortilla. You can get corn tortillas or a salad bowl. You can ask the server to change their gloves and use new utensils, but the tortilla warmer could be an issue for some. When we were there it was very busy and the employees were disgruntled. The food was bland.

  • User profile picture thumbnail
    5 ratingJanuary 01, 2015

    7 Backus Ave H-100, Danbury, CT 06810

    Burrito bowls ( no tortilla, just rice with plethora of choices for toppings) are an awesome safe bet for celiacs. My celiac son loves them.

  • User profile picture thumbnail
    3 ratingDecember 31, 2014

    4861 McKnight Rd., Pittsburgh, PA 15237

    I have a reaction every time I eat at this location. Other locations I fair better results. I think they have new employees at most times and possibly not trained well.

  • User profile picture thumbnail
    4 ratingDecember 30, 2014

    50 Hale Road, Manchester, CT 06042

    They voluntarily changed gloves when asked for corn tortillas due to allergy.

  • User profile picture thumbnail
    1 ratingDecember 30, 2014

    7600 FM 1960 West, Houston, TX 77070

    This chipotle refused to follow gluten free protocol of changing the gloves and following me down because they insisted that everything in the restaurant is now gluten free (including the flour tortillas)! Even the manager insisted that the flour tortillas were gluten free-then he went on checked online and said the flour tortillas are gluten free, but the avocados and jalepenos are not! He told us to check and didn't understand that starches are a different food group than vegetables and that flour can never be gluten free-of course we checked online and saw nothing that vegetables are gluten free and flour tortillas are not. DO NOT EAT HERE-you will get sick. We will be contacting the corporate offices about their lack of training!! Terrifying! And they were quite rude about it!

  • User profile picture thumbnail
    4 ratingDecember 30, 2014

    5049 Westfields Blvd, Centreville, VA 20120

    I think if you are very sensitive it might not be safe, but I have eaten here many times and am fine. Just be sure to NOT get LETTUS or CHEESE. They grab from these bins with their gloves for all customers so both are contaminated. This goes for any location not just this one. It took me a few mishaps before I had a "duh" moment one day watching the line workers dig in. I always ask them to change their gloves and they are cool about it. I say it may not be safe for a very sensitive person because the counter isn't always clean, and there would be a chance for contamination on the outside of the container.

  • User profile picture thumbnail
    5 ratingDecember 30, 2014

    9881 Maple Grove Pkwy N, Maple Grove, MN 55369

    The only item with gluten is their burrito shell so it's very easy to get exactly what you want without too much concern for cross-contamination. They've always been willing to change gloves whenever I have asked.

  • User profile picture thumbnail
    1 ratingDecember 28, 2014

    500 Route 73 South, Suite D-18, Marlton, NJ 08053

    Weird, I've gotten ill each time I've eaten there. They have been great trying not to cross contaminate. However I always have a reaction.

  • User profile picture thumbnail
    5 ratingDecember 28, 2014

    10251 S. Eastern Ave., Henderson, NV 89052

    Always love coming here.

  • User profile picture thumbnail
    5 ratingDecember 27, 2014

    880 De Long Avenue, Novato, CA 94945

    I've been there a few times - the counter staff are always aware what is and is not gluten-free. Fast, inexpensive and tasty!

  • User profile picture thumbnail
    5 ratingDecember 23, 2014

    6000 Wilmington Pike, Dayton, OH 45459

    This particular store employs or has employed persons with celiac disease or some degree of gluten sensitivity. They are exceptionally sensitive to the individual's needs. For me, they have always carefully washed hands, changed gloves & followed me through the food line. Fresh, uncontaminated pans of certain items are always used for me. Highly recommended! I'm extremely sensitive & never has any problems after eating here.

  • User profile picture thumbnail
    5 ratingDecember 21, 2014

    396 W. Army Trail Rd., Bloomingdale, IL 60108

    Just ask server to change gloves and make your entire order. Super helpful and food is great!

  • User profile picture thumbnail
    2 ratingDecember 21, 2014

    5697 Romar Dr., Milford, OH 45150

    This location is clueless about GF. Had no idea how to prevent cross contamination.

  • User profile picture thumbnail
    5 ratingDecember 20, 2014

    215 N. Broadway, Hicksville, NY 11801

    Oh mah god i luv chipotle! Chipotle is mah loyfe

  • User profile picture thumbnail
    5 ratingDecember 16, 2014

    1440 Hulsey Way, Manteca, CA 95336

    This Chipotle always keeps their stations and counters clean. The staff seem to care more about preventing cross contamination then others I have been to.

  • User profile picture thumbnail
    5 ratingDecember 13, 2014

    2465 W. Florida Ave., Hemet, CA 92545

    Tell them you have celiac disease or gluten allergy and they'll change their gloves and follow the bowl through! Love it ere never been sick!

  • User profile picture thumbnail
    5 ratingDecember 08, 2014

    1 S. La Grange Rd, La Grange, IL 60525

    They are very knowledgable about their product and also change their gloves

  • User profile picture thumbnail
    2 ratingNovember 30, 2014

    5720 Washington Ave., Mt. Pleasant, WI 53406

    Literally the worst for people with gluten allergies/celilacs. I asked for the corn tortillas (since everything else is gluten free, except the flour ones) and they refused constantly to use them, change gloves, or even attempt to make an allergy free environment. Ended up just getting a bowl of rice and beans as I was tired of debating them.

  • User profile picture thumbnail
    4 ratingNovember 29, 2014

    18W050 22nd St., Oakbrook Terrace, IL 60181

    Sometimes the staff isn't up to date on allergy producers, but since they make it right in front of you it's easy to walk them through it. I always ask for a fresh sour cream container as well as cheese and lettuce, because the contaminated cheese falls in the sour cream.


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