They printed me my very own GF menu and were over accommodating to my sensitivities. Loved my GF experience here
Awful. I'd give no stars if could. Definitely should stay away. Waitress and manager both knew we couldn't have gluten. They screwed both mine and my daughter's orders-giving us both something with breading. Mine was supposed to be a grill chicken taco. Honestly I don't understand what breaded chicken is doing in a taco in the first place. The manager said she'd personally make sure the orders would come out right then . . . Brought us out breaded chicken again. We walked out. Hour and half of our lives wasted.
server was new and uninformed but did research for us without acting as if this were a big hassle. The Gluten-free menu specifically states that you should notify the manager if you have gluten-free needs. then the manager oversees the whole process to ensure compliance. it's not the greatest mexican food but they have a vast menu and you know you'll get your specific needs met.
I will not be going back. Staff seemed clueless about gf. Had a really hard time locating the gf menu, finally printed one out.
the brunch menu is fantastic for those who can eat it however I am gluten-free and Dairy-free and found no food options, I don't feel they understand the issues. I had ordered the civeche and then asked if the sweet potato came with butter and the waiter came back and said the civeche had condensed milk and I politely said to cancel the order. fortunately I had brought my own food with just in case.
IMPORTANT UPDATE. It's been reported that they no longer have a gf menu by several people, including me. I called and the GM called me back personally and assured me it was temporary and only because their menu was changing and they needed to time to make sure items were still gf. He called again a week later to say the gf menu was back!
GF menu was clear and waiter was helpful. Food was ok. Not the best Mexican I have had. Corn tortillas were overheated, onions and peppers on fajitas were undercooked.
They have a dedicated gluten free menu. I tried three of their dips in their sampler as an appetizer (the guacamole is not gf) and the carnitas with corn tortillas as my entree. More than enough food for 2 people to share and it was delicious. Great service...fast and friendly. Would highly recommend.
Don Pablo's does a nice job. They have a gluten free menu and the manager often comes over to discuss allergen needs. They say their tortilla chips are gluten free, but they do cook them in a shared fryer, so beware of that. We always have to explain that to them, and then they make us baked corn chips in the over, which are a nice substitute
They have a GF menu however staff is NOT trained!!!! The wrong food was brought out to me. I asked the server if it was GF and he said yes. I looked at the GF menu and it was not on there. I watched corn tortillas being made on a contaminated surface, the lady did not wear clean gloves and the surface was wiped down with a dirty towel!!!!! I'm so sick!!!!! This restaurant should not be on this website!!!!!
Waitress didn't know there was a gluten free menu. Ordered a meal from it specifically and it still came out with flour tortilla. Had to say several times that it wasn't just that side of the plate that needed to be replaced. The waitress was very kind about it but there was no knowledge about it - don't eat here if you're celiac!
They contaminated my food twice at one meal! They have a great gluten free menu so I had high expectations. I was very disappointed. The waitress gave us the wrong chips initially. She realized this after we had ate them for 10 minutes. Then my meal had a "gluten containing" chip laying decoratively on my food. The waitress said they put that on my plate to flag them that my food was special. Really!?!? Of all the things you could put on my plate to flag it as gluten free, you choose the only thing i tell you I'm allergic to. *** Update 2014: I just went back to give Don Pablo's another try after a year, and they are no better. They still flagged my meal sticking one of there "gluten chips" on my food. (Even after we explained it to them last year.)
It's not online, but they do offer a gluten free menu with plenty of choices. Hard or soft corn tortillas are available. Our server was very good about checking about potential cross contamination and genuinely interested in assuring safety (very appreciated as we are celiac). Their chips are made in a fryer shared with gluten items, but our waiter made us chips from hard shells heated in the oven. We asked for our soft corn tortillas to be heated with foil over the metal plates. They were out of foil so they microwaved them. That wasn't great so they gave us heated hard shells instead.
The first time I went here I was okay, got fajitas with corn tortillas but I was also newly diagnosed (from fairly asymptomatic celiac) so that could have been why I didn't feel any negative effects. The corn tortillas were eh but the fajita meat was good. I got the fajita salad the past two times due to the eh tortillas for the fajitas and have gotten sick both times. Also, their on site gluten free menu is identical to their online one which hasn't been updated in over 2 years.
Manager brought me a menu!! Good was above average and they had lots of choices. This is the only Mexican place that I can get enchiladas!!
Second opinion here -- went for dinner 1/25/2014 and didn't have a good experience. The server looked at me like I had three heads when I asked if they had a gluten-free menu, said "no of course not, this is our menu, hahaha." Most of the items on the "regular" menu use flour tortillas. The salad was bland, fajita meat tepid and tasteless. I didn't have a reaction to the food but it just wasn't very good.
Have a separate menu & how to order. Both times manager came over and took care of us... Delicious
server seemed to know the gluten free menu well and they had a nice selection of gf foods.
They have a gluten free menu with lots of options. Ordering made easy by not having to specify changes to menu items (ex-change from soft taco to crispy taco), the waiter/waitress only has to hit a certain button on their computer and all needed changes are made. Not 100% sure if the chips thy bring out are gluten free but saw a few online sites that said they were not gluten free.
Great if they follow their menu but I have had serious cross contamination issues twice (the rest of my family loves this place). Had one server who claimed his girlfriend was GF and he totally understood. Then he served me flour tortillas. I caught the error, he apologized and then asked the tortilla maker right there on the floor to make corn tortillas for me. The guy DID NOT change his gloves or clean the grill and he had just finished making the flour ones (I watched all of this). So I didn't eat the corn tortillas either. If they do this right in front of the patrons I can only imagine what goes on in the kitchen.