Fatz Southern Kitchen

UPDATE 11/23/16: Ask for the manager on duty's help. During our visit there that day we were connected with the manager on duty, who was very helpful. She apologized and noted they had some staff turnover and were in the midst of staff education and training. With my husband pleading, we have been back a few times and have had much better experiences. Tips: ask for the manager on duty to help you with GF choices, ask the cook to verify your choices are indeed GF. The cook has identified when a dish was not safe and made suggestions for safe substitutions. I feel safe to go to Fatz-Jasper. Initial Review: The staff is not familiar with gluten... Buyer beware. When asked, they brought me a GF menu, but it was actually their nutritional info and gave no allergen info. When I brought this to their attention, they brought their kitchen copy of the allergen info from 5 months ago and it was dirty. I could pull the allergen info up on the web, but the type was so small, I couldn't use it in its current format. Pass by the Jasper Fatz if you have Celiac or are sensitivities...

Celiac friendly?

Yes

If you’re traveling and in need of a quick meal this place can deliver. It’s average chain-like food but the waitstaff was extremely lively and helpful. They’re were able to accommodate 3 celiacs who also don’t eat meat. That’s a challenge in and of itself!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

The options for gluten-free was very limited. I was disappointed.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

The menu didn’t have anything marked. The most they could tell me is that I could have the salmon, as it was cooked on the grill. They also mentioned that no bread touches the grill. My meal tasted good, but I did have a very mild reaction, probably from the pepper on the salmon. I wouldn’t highly recommend.

Terrible experience. They have new menus and no marking on the menu for gluten free. No gluten free dressings. No dedicated kitchen area and the staff was nice but clueless about gluten free food.

Celiac friendly?

No

The manager on duty was knowledgeable about celiac and even showed me the ingredients from the BBQ sauce put on the ribs... no reaction within 24 hours. I’m very pleased. However, cannot guarantee cross contamination in the kitchen. I appreciate they worked with me!

Celiac friendly?

Yes