Lettuce wrap or no bun is an option when ordering. Staff changes gloves frequently and will change if asked/notified of a food allergy. Only plain potatoes go into the fryer = dedicated and safe for celiac’s. The Cajun fry seasoning is also safe. Shakes are safe (with the exception of 1 or 2 flavors and toppings- refer to your local five guys website’s nutrition info).
Almost all, If not all, burger toppings are safe. Fries are safe in a dedicated fryer. Most milkshakes are safe. This is a very easy place to order at, and there’s a lot of variety (versus other establishments where GF is a very small and limited menu)
Food is ready quickly and fries are always fresh
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
We stopped by to use the restroom and kids wanted some fries. we asked the staff about GF options. The first employee had no information/idea about it. But then a second employee came to give us the allergens list and explained that their fries are always GF. We ordered fries and everything was fine
— Not very
— Gluten-free items are marked on the main menu
— Not Much/None
— Excellent
Closed. Not open
I had a craving for fries and found this place in the FMGF app. Seriously some good fries! I asked the person behind the counter if they had gluten free fries, she looked at me as she didn’t understand what I was asking. Then I rephrased, asking if they had a fries-dedicated fryer, and she confirmed yes. I like that they have an open kitchen so we’re able to watch they prepare the food.
— Somewhat
— Some
— Excellent
We decided to try 5 Guys on Eagle Rd again on a non busy evening. Unfortunately the order taking cashier was literally as uneducated as I’ve seen a human in YEARS! When his manager came over to help place the order after a brief scary moment of deer in the headlights, she ended up helping him place the order correctly in the computer. Unfortunately, I don’t think the staff is trained for celiac safe because of the stomachache I have this morning. I rate 5 Guys NOT safe for celiac unless you have proper order protocol memorized and a staff educated in protocol. Eating out lately in Idaho is proving unsafe.
— No gluten-free information on the menu
Great experience we have four people with celiac disease felt safe eating here. They ask if it’s an allergy and do everything separately.
— Very
— Most/All
— Excellent