Five Guys

2.5 stars 2.5 out of 5 2 ratings

1500 Washington Ave, Miami Beach, FL 33139

(305) 538-3807
  • User profile picture thumbnail
    4 ratingMarch 29, 2012

    Staff was so great and understanding about my food allergies! The only thing they fry is french fries...its been a long time since I have had fries and they were great! I would give 5 stars, but it was very greasy...so not an everyday type of meal!

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    5 ratingMay 30, 2016

    12641 Ocean Gateway, Ocean City, MD 21842

    Nice quick meal. No worries when you're eating the fries. Employees don't always care but with a little research on their site or common knowledge you'll be fine.

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    5 ratingMay 30, 2016

    116 East El Camino Real, Sunnyvale, CA 94087

    I visit there on a regular basis, pleasantly surprised by not having to explain my needs I have watched my food being prepared and saw the effort to avoid cross contamination considering this is a burger-hot dog place

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    5 ratingMay 29, 2016

    580 Shelburne Rd. South Burlington, VT 05403

    I have eaten here several times and never gotten sick. I get the burger with a lettuce wrap and fries. I stay away from the shakes though.

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    1 ratingMay 29, 2016

    980 Paradise Road, Suite 2, Swampscott, MA 01907

    Great place but no buns so why come here if you are gf? For this chain just got gf buns it would be 5 stars.

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    4 ratingMay 29, 2016

    735 Scranton Carbondale Highway, Scranton, PA 18519

    This is a regular stop for me. They serve what they call "allergy" meals in a little tin. It's always very good and I've never gotten sick. However, I wish they carried gf buns. I eat the fries and I've never gotten sick from them.

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    4 ratingMay 28, 2016

    1700 Kingfisher Drive, Frederick, MD 21701

    Always ask about allergy when ask for no bun (bowl). Dedicated fryer for fries. Eaten here many time and have never gotten sick.

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    5 ratingMay 27, 2016

    2707 171st Place NE, Marysville, WA 98271

    Burgers in a bowl are delicious, and the fries are GF because it's the only thing they fry. Super yummy!

  • User profile picture thumbnail
    5 ratingMay 27, 2016

    12641 Ocean Gateway, Ocean City, MD 21842

    My very sensitive Celiac kid was able to eat a cheese burger without bun and fries without any reaction. Staff changed gloves to avoid cross contamination.

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    5 ratingMay 27, 2016

    7741 Gateway Lane, Concord, NC 28027

    Awesome. Been here countless times and have never had any issues. Great place to go!

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    5 ratingMay 26, 2016

    1303 W. Walnut Ave, Dalton, GA 30720

    Burger in a bowl or bring your own bun.

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    3 ratingMay 24, 2016

    980 Paradise Road, Suite 2, Swampscott, MA 01907

    Fries are good, passed on the burger because they didn't seem to know what to do without a bun. I guess a lettuce wrap isn't possible? Probably depends on who is serving you at the time.

  • User profile picture thumbnail
    5 ratingMay 23, 2016

    1910 Route 9, Clifton Park, NY 12065

    When I asked about gluten free due to celiac, they asked if I wanted my burger in a bowl or wrapped in lettuce. The employee taking my order knew what was gluten free without having to double check. I also loved the gluten free fries.

  • User profile picture thumbnail
    5 ratingMay 22, 2016

    2020 West End, Nashville , TN 37203

    We eat here about once a week or so. I work long hours and when I get off work on Sunday I never feel like cooking. We have a few places in rotation and this is one of them. I always get a burger without a bun and fries. I've never gotten sick eating here and we go pretty frequently. They place my burger in a little aluminum pan and I just eat it with a fork and knife. I used to bring my own gluten free bun, but I stopped doing that just because the food is already so much and so filling that I really don't need the bun.

  • User profile picture thumbnail
    5 ratingMay 21, 2016

    340 Town Center Ave., Suwanee, GA 30024

    The staff at the Suwanee Five Guys goes out of their way to make sure there is no cross contact with the hamburger rolls/hotdogs rolls, etc. They are Hebrew Nationals. The meat has no fillers. They are grilled on a separate grill than the meat, etc. They off lettuce wraps in place of the buns. Great quick place if you are out and about. They have fresh french fries made from potatoes that are displayed in the restaurant. They have self serve peanuts as well as using peanut oil for the fries, so if there is a peanut allergy, don't go, but otherwise, a great place for burger and fries.

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    5 ratingMay 20, 2016

    1603 N. High Street, Columbus, OH 43201

    Dedicated fryer and they always alert everyone in the kitchen of a celiac allergy and they also change their gloves and alert you when your order is ready that they consider your allergy important to them.

  • User profile picture thumbnail
    5 ratingMay 19, 2016

    6550 Paseo del Norte Blvd., Albuquerque, NM 87113

    Food was good, employees very polite. They made sure to pay attention to my allergy of gluten and dairy. Ask for a lettuce wrap, it's delicious!

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    5 ratingMay 18, 2016

    3107 Daniels Road, Winter Garden, FL 34787

    Love their fries! My go to place when in WGV.

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    1 ratingMay 16, 2016

    12641 Ocean Gateway, Ocean City, MD 21842

    Absolutely the most humiliating experience I have ever had. Not only was I told that I should know myself about my own allergies when inquiring about which milkshakes are gluten-free, I was told repeatedly to have a 'blessed day' when I told that employee he should be fired. Really, now my religion is an issue? (Of Note: this is the 2nd similar experience at a Five Guys). Why have GF options when the employees DGAF?

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    5 ratingMay 15, 2016

    1512 Western Ave, Albany, NY 12203

    this is the only burger that allows for those allergic to gluten to enjoy as close to normal as possible. Letting them know of your allergy , thru will make your burger in a lettuce wrap instead.

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    4 ratingMay 14, 2016

    815 Parkway, Gatlinburg, TN 37738

    Ordered the French fries and instructed the staff I was allergic to bread/gluten and they made sure of the cross contamination risk. Very sensitive celiac and had no reaction.

  • User profile picture thumbnail
    5 ratingMay 14, 2016

    7741 Gateway Lane, Concord, NC 28027

    Loved it. Daughter is GF, so I join her. We got the lettuce wrap burger and fries. it was great! The double patties is better then single this way. They also do a burger bowl if GF.

  • User profile picture thumbnail
    5 ratingMay 10, 2016

    924 Norland Ave, Chambersburg, PA 17201

    Manager Cage was very reassuring about the use of gloves at this location, when filling 'gluten allergy' orders. He has young family with others sensitivities so he seems to get it! Only GF fries are cooked in the fryers. First experience is good so far, updates as events warrant!

  • User profile picture thumbnail
    5 ratingMay 08, 2016

    8540 South 71 Street Plaza, Papillion, NE 68133

    Great place. Staff was extremely cautious in every way and made me feel entirely comfortable. I will be back!

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    5 ratingMay 08, 2016

    128 Rolling Hills Cir, Easley, SC 29640

    Lettuce wrapped hamburgers. Not prepared in a separate space, though.

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    1 ratingMay 04, 2016

    720 White Horse Pike, Absecon, NJ 08201

    I do not recommend this place. I was laughed at and the staff thought I was overreacting and thought it comical when I tried to explain I was celiac. The "shift" manager only did something after I corrected his staff in a cross contamination issue. Dominique one of the staff claimed she had a friend with a severe gluten allergy and then went to wrap my bunless food with the same gloves she had just dressed numerous buns with. When I brought it to her attention she laughed and said no it's fine.

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    5 ratingMay 03, 2016

    1430 High St, Williamsburg, VA 23185

    I've eaten at Five Guys loads of times in the past, but my first visit since my celiac diagnosis was fantastic. When I ordered my burger bunless, they asked if it was for an allergy, and didn't make me feel weird or shameful at all about it. Super happy and grateful I can still enjoy Five Guys!

  • User profile picture thumbnail
    5 ratingApril 30, 2016

    2223 N Lorraine St, Hutchinson, KS 67502

    These guys have the best burgers in Hutch hands down. Incredible charcoal-grilled flavor. Request your burger bunless but with all toppings and they will serve it in a bowl. Their bacon cheeseburger is to die for. Soo yummy. I have Celiacs and had no bad reactions afterwards.

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    5 ratingApril 29, 2016

    311 Sam Ridley Parkway West, Smyrna, TN 37167

    Burgers wrapped in lettuce and only fries fries in the fryer!!

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    5 ratingApril 28, 2016

    6230 S Saginaw St, Grand Blanc, MI 48439

    They bag your food separately. Food is also very consistent.

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    4 ratingApril 26, 2016

    5240 Fairfield Shopping Center, Virginia Beach, VA 23464

    The staff was not very knowledgable about what is and is not gluten free on the menu, however they were kind, were able to locate a allergen menu for me to order off of and did not cross contaminate my food. I had a burger wrapped in lettuce and a side of fries. Great food and I did not get sick from eating here.

  • User profile picture thumbnail
    5 ratingApril 22, 2016

    821 Worcester Rd., Natick , MA 01760

    Changed gloves when making my lettuce wrap burger - give it a try - very yummy!! And the fries are the best!! No gluten worries as only thing that goes on fryer!!

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    5 ratingApril 22, 2016

    801 Northcrest Shopping Center, Fort Wayne, IN 46805

    Excellent service! They understand cross-contamination and always change their gloves even before I can ask.

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    5 ratingApril 20, 2016

    1856 Boulderstone Way, Cary , NC 27519

    Conscientious team; specifically asked whether I had an allergy and prepared my meal accordingly.

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    4 ratingApril 20, 2016

    1689 Campbell Lane, Bowling Green, KY 42104

    Recommend but with caution. Everything is GF except the buns. Tell them you have a 'gluten allergy' when you order. They alert the whole kitchen and change gloves. Dedicated fryer and buns are grilled in separate space. Open kitchen where you can watch. Order burgers in bowl or as lettuce wrap or BYO. Very good! Got cheeseburger in bowl with grilled onions and mushrooms. Staff was very nice! Definitely watch them make it, though. I've had to send an order back once after they touched buns with their clean new gloves then touched my food, and I was glutened once in spite of watching.

  • User profile picture thumbnail
    5 ratingApril 16, 2016

    1077 N Main St, Logan, UT 84341

    They have separate grills for their burger patties and buns and if you say you are ordering gluten-free, they change their gloves. The fries are also gluten-free as they only fry fries in the fryer. You can get the burger wrapped in lettuce or in a tin.

  • User profile picture thumbnail
    5 ratingApril 13, 2016

    631 Sw 19th St, Moore, OK 73160

    I have celiac disease. Never been glutened here. Just tell them it's an allergy, and they'll change their gloves. The lettuce wrapped burgers are good, and so are the fries.

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    5 ratingApril 10, 2016

    20002 Route #19, Cranberry Township, PA 16066

    Always safe here! We come often!

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    5 ratingApril 10, 2016

    2300 S. Parker Rd, Aurora, CO 80231

    Love these burgers and fries. Lettuce wrap for gluten free

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    5 ratingApril 09, 2016

    1891 Chamblee Tucker Road, Atlanta, GA 30341

    I've had s good experience each time I've been here. They change their gloves & put my burger & toppings in a bowl. Fries are safe and taste great!

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    5 ratingApril 09, 2016

    707 Southpark Blvd., Colonial Heights, VA 23834

    Super friendly, I will take my gluten free business there again. I didn't feel deprived at all, love it!

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    3 ratingApril 09, 2016

    116 Jack White Drive #2, Kingsport, TN 37660

    I went here and asked what they did to ensure that gluten free food was not contaminated the manager was very rude but assured me they didn't fry breaded items in the same fryer all other breaded items also that the grill never had bread on it. within an hour I was sick. I do think recommend this location

  • User profile picture thumbnail
    4 ratingApril 08, 2016

    310 NE 78th St., Vancouver, WA 98665

    They will lettuce wrap the burger for you no problem and it is a great burger. The fries have made me sick even though they claim they are gluten free. Overall they are really good about cross contamination if you let them know.

  • User profile picture thumbnail
    5 ratingApril 08, 2016

    1100 Jefferson Road, Rochester, NY 14623

    Staff is very knowledgeable and accommodating. Ordered cheeseburger with a number of toppings (no bun) and fries to go. They packaged the burger in a small container with the cheese and veggies on the burger patties and the condiments in separate containers.

  • User profile picture thumbnail
    5 ratingApril 07, 2016

    1818 Cordova Rd. , Ft. Lauderdale, FL 33316

    I was craving a good burger and fries. Five guys in Portland,ME really did a great job! I told them I was highly allergic/sensitive to gluten. I was so nervous about getting sick. the manager came over and assured me they would change their gloves and I'd be safe. I've waited to review them in case I got sick, but even a couple of hours later I still feel great. they recommended putting my burger in a bowl, so nothing would touch my food. one person was designated to put together my order (burger and fries) and they changed their gloves. it was a great experience. I would comfortably go back again!

  • User profile picture thumbnail
    5 ratingApril 06, 2016

    261 Indian Lake Blvd, Hendersonville, TN 37075

    Love this place! You can get a bunless burger in an foil container with all the 'fixins' and with fries from a dedicated fryer.

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    4 ratingApril 04, 2016

    54 Route 17 North, East Rutherford, NJ 07073

    This five guys offers burgers in a lettuce wrap or a bowl with lettuce underneath the burger. The bowl is usually the best option since you can add peppers, mushrooms, tomatoes etc abs end up with a nice salad!

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    5 ratingApril 02, 2016

    1121 Parkside Main St, Cary, NC 27519

    Five Guys is a fairly safe place for someone with Celiac Disease to eat. At this location when I said "no bun" and asked to put an allergy warning on the order, the cashier immediately said the cooks would change their gloves before handling my order. The cooks also are always facing you when making your order and you can verify they change their gloves before handling your order. I would be hesitant to get a shake without knowing how they protect against cross-contamination from the mix-ins

  • User profile picture thumbnail
    5 ratingApril 01, 2016

    Chautauqua Mall, 318 East Fairmount Avenue, Lakewood, NY 14750

    I loved Five Guys it's nice to finally have fries I can eat!

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    5 ratingApril 01, 2016

    9039 Southside Blvd., Jacksonville, FL 32256

    Love love love. Very knowledgeable about gluten and we're extremely accomodating.

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    2 ratingApril 01, 2016

    1207 Washington St, Hanover, MA 02339

    This may not be a fair review but I offer it just as a warning. I ate at the FG's in Warwick RI and I assume they are all the same when it comes to procedures. When asked about GF they said "yes, just safe fries in fryer and we wrap the burgers in lettuce". I knew since it was my first time it was a gamble but I toon the chance. The fries are delicious and so was the burger (lettuce wrap and all). When we were on our way home I felt it. Mild, but definitely there. Then I remember seeing my moms bun, it was grilled. Why I didn't realize this when I was eating I don't know. So, basically if this is their procedure, it's not safe for Celiac.

Monday
11:00 am - 4:00 am
Tuesday
11:00 am - 4:00 am
Wednesday
11:00 am - 4:00 am
Thursday
11:00 am - 4:00 am
Friday
11:00 am - 4:00 am
Saturday
11:00 am - 4:00 am
Sunday
11:00 am - 4:00 am

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