After being very sick for over a year, I was diagnosed as highly gluten intolerant. I am still adjusting to a gf lifestyle. My daughter and I were out doing errands, and she wanted to stop here. The girl behind the counter was amazing. When I told her about gluten not being my friend, she immediately turned around took off her gloves (even tho she just put them on), thoroughly washed hands and put on new gloves. She also had new scoops. She and the other workers walked me through all the things that were safe.
It's been several hours and no sign of being sick (It usually starts an hour after ingesting)
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Easy to order but we had a bad reaction to eating here.
No
Yes
I love this place! They were really knowlegable about the handling and only the manager was allowed to handle my food order. Only flour tortillas and I was told the steak was marinated so it could possibly have gluten. I didnt want to chance it. But the food is great! Its like fast food at restaurant quality! Definately recommend!
The management here has gone down completely. No one knows what gluten is and I watched them cross contaminate every single thing on the serving bar today a guy with gloves on that it just touched the tortilla grabbed the chicken that had fallen all over the line and put it back with his hands. DO NOT GO HERE IF YOU ARE CELIAC.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Poor
They have a good variety of options and I can eat without getting sick.
— Somewhat
— Some
— Average
They couldn't understand that I needed clean gloves. In fact, everytime I said I need fresh gloves. I'm gluten-free. They tried to give me a low Carp tortilla but when I asked if it was gluten-free, they didn't know. They finally were able to determine which products were gluten-free. And then proceeded to give me cheese by reaching into the container as opposed to using the spoon. So there is quite a bit of cross-contamination. At this location, it's went downhill.
— Not at all
— Separate gluten-free menu
— Not Much/None
— Good
Daughter is celiac. We have been many times and they have an allergy chart posted for them to see. Only chicken is GF (other meats are not) but my daughter loves it in a bowl! They washed hands and changed gloves. She has not have any symptoms of being glutened.
I asked for the gluten-free menu and ordered chicken on salad. I still got glutened. I suspect that they prepare all the food on the same surface. The employees seemed pretty clueless about what gluten intolerance means.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Average