I've eaten here several times and have not had any problems. I have celiacs, and I have been fine. My one complaint is that the buns are hit or miss...one day great, hard as a brick another day.
Buyer beware! I have celiac disease so eating GF is very important. I ate at the Fuddruckers in the Grogan's Mill shopping center in The Woodlands, TX tonight. I ordered a GF cheeseburger on a GF bun. I asked about the fries and was told that they fry them separately. The food tasted fine, but it is painfully obvious that I consumed gluten. I have indigestion and am severely swollen to the point that I now look like I am at least 5-6 months pregnant. I am disappointed that I will not be able to eat at my local Fuddruckers again. I don't trust them to at all to deliver what was promised.
I saw on here that it was GF friendly for my husband....so we chose this place for an over night stay dinner stop. First off the girls at the counter could have cared less and had no idea about GF anything. One girl said they had a GF bun. We asked about the fries and she said 'We try and keep them separate but workers throw other stuff in there, so the are contaminated'...great....'what about you tortilla chips' we asked...'contaminated' they said. Ugh, so my husband ordered a side salad instead and they put croutons in it. They were mad when he took it back, but hey did give us a new one. My husband did say the bun was the best he had ever had. The place was dirty an not crowded, the workers.....well let's just say interesting. Location was cool. Hard to find, can't see from the road at all! I wasn't even sure how to rate this review. The rest if us got regular burgers, they were okay with steak fries. $43.00 for 4 if us, wow! Expensive!
Great gluten free bun. They cover it to avoid cross contamination, and prep the kitchen for it. The fries and burger were Fudrucker quality, and having ate there plenty of times in my youth, was very pleased with the taste.
They have gluten free buns! So, you can order ANY burger and ask for a gf bun!! Tasty too!
Place was mostly clean, spider coming down from the ceiling and absolutely Zero knowledge of proper GF procedures. I had to ask the same question 4 times. As opposed to the previous comment before me, the French Fries are NOT GF! My suggestion, if you can handle eating bread then you are good but if you truly GF, this is not the place for you to even try.
I called before I went to ask about gluten free options. Spoke to knowledgeable manager who explained to me how the GF bun is in a sealed wrapper to avoid contamination. The fries are not safe b/c they don't have a dedicated fryer. Glad to know I can still go out for a burger.
Just went this last week and they have clearly stated on the huge menu GF buns and fries. I'm not sure if there is a place dedicated to making the burgers and fries. Out 3 gluten sensitive children did fine. I got sick, but I do at most fast food burger joints like this one. It was yummy and our friends too enjoyed everything.
Sooooo difficult to place our order. I explained that I needed GF, but then had to ask about each and every item. For instance, I said I needed GF, and which burgers could I choose. I was told "ANY." So I ordered the mushroom and Swiss with caramelized onions on a GF bun. Something about the cashier didn't give me a great deal of confidence so I asked about each item starting with the mushrooms. Finally, when I got to the question of onions, I was told they are not GF. I never understood why, but I left them off. Then we went through the fries for questioning. The seasoning - or so I was told - is NOT GF. So with all the anxiety of ordering and trying to make sense of what the cashier was saying - or not saying - added to the total bill of $35 for (2) burgers and (2) fries with TAP WATER(!), including the tip? We'll not be back. But it tasted okay. Just not $35 worth of okay.
Super tasty burgers, and the GF buns are actually edible- and don't taste like cardboard. By far my favorite GF burger joint. AND, they have dedicated fryers for their fries!! I'd double check every location just to be safe, but that's what I was told and witnessed where I went.
I was told by a manager there was a gluten free dedicated fryer. Was told to ask for no seasoning on fries and I'd be ok. They do have gluten free bun for $2. Burger was tiny. Service slow. Got two fries in and I found fried remnants of either an onion ring or chicken strips. Found another manager and showed it to her. I told her how I was told it was ok and that they used a dedicated fryer, etc. she said "we use a separate fryer but sometimes the baskets get moved around. You should have been told this is not a gluten free kitchen." I said I wasn't told that and I understand that however, I'm asking you not to say you have gluten free when clearly it's not. Her response "ma'am we are really busy". Not impressed. Won't be back.
So we are trying Fudruckers tomorrow for a birthday party we will attend. I'll write a review about whether they were Celiac friendly after our visit. But in hopes that "Unnamed" who posted earlier, I write this to hope he might be more tolerant of the extra work he complained about. My son and I have Celiac's Disease, which as many people don't realize is not an allergy or intolerance, but a genetic disease where, for some people, the response to even trace amounts of gluten is for the body to develop antibodies against itself, particularly in the lower intestines, attacking them and damaging its ability to absorb nutrition from food. It is a series disease and if untreated stunts growth (my 10 year old son was losing weight for unexplained reason, having frequent severe reflux into his mouth while standing up, severe daily headaches, his teeth were staining and he was developing juvenile psoriatic arthritis and ADD type symptoms, and more). Celiacs can lead to really serious secondary auto immune diseases. So to the Fudrucker's employee "Unnamed" who posted how inconvenienced he is by having to clean the grill off or fry the fries separately from the food that will be served as "Gluten Free" to customers, I hope your comments were just because no one has ever explained the disease to you. Not all people avoiding Gluten are doing it as part of a fad; the cross contamination is a real issue for many and causes a lot of suffering for people who have the disease. As for the people who have allergies or intolerance, they deserve the right to know if the food being labeled "gluten free" is truly gluten free as well. Restaurant owners/management choose whether or not to make accommodations for people with the condition. If you don't want to have to deal with the extra work those accommodations require, wouldn't it be better to work at a restaurant that doesn't do it? The majority don't. I hope that in your life you don't have a close friend or family member who has the disease because, believe me, it's much more than an inconvenience living with all the restrictions the disease entails, especially for a child.
Ordered the burger and specified a GF bun due to celiac. I received a burger on a regular bun with french fries. I told the girl at the pickup window that this wasn't a GF bun and was told 'I just work here.' The assistant manager overheard me and asked for a GF bun and proceeded to place my burger on the GF bun. I asked for a manager and explained that I cannot eat the burger. The manager said that he would correct it. I was told that Fuddruckers doesn't have a dedicated fryer so I was unable to eat the fries. The cooking staff is clueless and required the manager to correct their mistakes.
I have celiac, and I felt safe here. I was greeted very warmly, and the person taking my order knew how to be gluten-free. Contrary to the other reviewer's, they had gluten-free buns. They also post on their menu that they have a gluten-free buns. So my guess is they have them more often than they do not. The fries were more like seasoned potato wedges and were delicious.
I'm very allergic and I eat here all of the time. I've never had the fries, and would never order fries at any restaurant unless I knew their kitchen practices made it very safe. I get the hamburger bun which is good and a side salad. I've rarely had any problems with the salad as I also specify no toast on the side. I'm allergic enough I wouldn't eat anything that touched gluten. I don't think I've ever had issues here.
I got a burger with bacon. I didn't get a clear answer about all ingredients being gluten free. Fries are in with bread products They served my plate covered next to my husbands uncovered - nice touch. They do change gloves No real guarantee of no contamination, but they give it a good shot. Yummy burger
Fuddrucker's ONLY accommodates gluten-free by offering a gluten-free hamburger bun. They used to have gluten-free fries but I learned from the manager that now onion rings are fried in the same fryer as the steak fries. The only gluten-free side option is a salad. Very disappointing that the steak fries are cross-contaminated now!!
Manager Stephine- has a cousin with celiac. Help me with a burger (no gf buns) and fries. I would eat here again. The burrito place in same store would be okay for a meal in a bowl.
They have gluten free buns. they were not very good. the manager was very difficult when I asked about the fries being gluten free. then asked if they were cooked with everything else, he said yes. I asked if the non beef burgers had filers/were gluten free. Getting an answer was also difficult. basically the manager and cook had no real idea what gluten free means. I did not get sick with an elk burger on GF bun, but was afraid to try anything else.
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 10:00 pm