Hacienda Mexican Restaurants

This could be a great place if the would get the gluten out of their sauces. The chips are prepared in a dedicated fryer. I really like their salsa and the bean and cheese dip. They have a gf menu. The problem is every time I order from the gf menu my food comes out different, I never know what I am really going to get. This tells me that the kitchen staff isn’t trained. The menu says you can order gf enchiladas, but with out the sauce and the tortillas. What do you get then?

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Chips dip tacos. All very good!! :) Great service and protocol

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

After the meal we had I’m honestly surprised anyone eats here. The chips are fine but the “salsa” is not salsa it’s a tomato sauce that has a weird flavor. I ordered a combo of a taco and enchilada. First they brought out the wrong combo. Then they brought the right combo but it was covered in onions which I specifically asked for no onions and the lettuce on the taco was brown and dry. They finally brought out a taco without onions.

The flavors on everything was just off. The rice is extremely strong seasoning it was only eatable with the extremely bland refried beans. The person I was with had a chimichanga but it was very bland.

The only reason I can think that this place is still around is because there’s nowhere else to eat. Very disappointed.

They have a dedicated fryer for the chips so you can have chips and salsa. Several of your normal options for gluten free Mexican food and it was good. Neither my daughter or I had a reaction. We would eat here again.

I ate here several times this week and was good. The fajitas with soft corn tortillas tasted great. Also had the chicken enchiladas with chipotle apricot sauce and that was a great sauce. The tortilla chips and salsa are safe. Will go back next time I'm in town.

Celiac friendly?

Yes

I am very sensitive to gluten. This place was very knowledgeable on what you could and couldn't eat. Chips fried separately and GF along with salsa. Had chicken fajitas without the wrap and was very good. Did not get sick and no issues.

Celiac friendly?

Yes

Had an enchilada with pork filling. It was good and was inexpensive- $5.29 with no sides. The free chips and salsa were tasty. Salsa is more like a tomato sauce - ask for the chunky.

The waitress was so nice and helpful. Went out of her way to make sure everything would be safe. Chips and salsa were safe (My family liked the salsa but I thought it was too much like ketchup). I had a taco with rice and beans on the side. Not that great but I was grateful to have this place around.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Wonderful service by Lexi and another waitress that understood Celiac’s. They provided me with a gluten free menu, changed gloves in the kitchen and was told the manager would oversee my order.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Do not eat here if you have any type of allergy. They don’t care. I stated that I had a gluten and dairy allergy and my tacos came out on flour tortillas with cheese. I asked if they were corn tortillas and they stated they were flour. Then they brought me out corn tortillas and they were clearly on the grill with the rest of the food. I never ate it because I didn’t feel comfortable but I bet I would’ve gotten sick if I did. The server couldn’t care less. Avoid this place at all costs.

Is there a gluten-free menu?

— Separate gluten-free menu

The west side location does not have a dedicated fryer for chips. Although they claim to have a gluten free menu, they do not take any precautions against cross contamination, and their gf menu is mainly proteins and toppings (no sauces, no tortillas, etc.). It's not worth the risk, in my opinion.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I will never eat here again. My daughter has celiac disease and she ordered a salad off their gluten free menu. Her salad was served with croutons. When the waitress returned with her new meal she said the kitchen staff didn't know what gluten was! I asked to speak to the manager and she told me their staff didn't know what gluten free meant and it would be too hard and expensive to educate the staff about it. I asked her why they even had a gluten free menu if their staff was unable to prepare gluten free food!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very