Hero Certified Burgers

9 ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers
Safety Rating
5 ratings

As rated by the community

1380 Major Mackenzie Dr, Maple, ON, Canada L6A 4H6

Most Recent Reviews


Overall Rating

Review


There was a sign listing GF items and burger condiments. Staff explained how they cook burgers on a dedicated part so no cross contamination with breads. It was expensive with extra charge for GF bun but I was happy to have it again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good with other allergies
Updated 2 months ago read full review

Celiac

Overall Rating

Review


Both Maple locations confirmed that they serve gluten free bread and patty but all cooked on the same grill. No separate toaster or grill for gluten free. Staff is not educated in celiac. One of the locations actually said their fries are gluten free. I was very sick after I ate there.

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Review


Yes it had GF Bun but awful taste in burger and really upset my stomach and my hubbys

Fries were good but not sensitive fryer

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Allergy Friendly
  • Kid Friendly
  • Lunch
  • Restaurant
  • Takeout

Photos


Gluten-Free at Hero Certified Burgers
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More Reviews


Overall Rating

Updated 4 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


A fantastic gluten free bun for a delicious burger. A little disappointing that there isn’t a dedicated fryer. Definitely cross contamination happening with fries and tempura.

Updated 6 years ago read full review

Overall Rating

Review


They are one of the BEST burgers in Markham

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Nice to be able to get a gluten free hamburger in an actual gluten free bun. My hubby and little ones with celiac love it!

Updated 10 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


The burgers were really good with buns that did not fall apart. Highly recommend for a great, gf burger.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Knowledgeable. Told me right away fries not safe as it was a shared fryer. Has separate toaster for GF buns. Feel confident in their safety protocols!

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

Wheat Allergy

Overall Rating

Review


Tones of options, very clearly marked and staff are knowledgeable.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Unprofessional staff, out of gluten buns, no service in french in the biggest city in Quebec... would not feel safe at all to eat here as celiac sufferer.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Celiac

Overall Rating

Review


Nothing to say but good things. Such a pleasant experience. The lady working at the counter was so friendly and kind and the food was absolutely delicious. And, I appreciate that there was a separate menu stating what is and isn’t gluten free. There are actually a lot of gluten free options! Absolutely would come again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering

More Info