In-N-Out Burger

Told the cashier/order taker I have a gluten allergy and needed the alert on my protein style burger. My burger came in a bin touching the burger buns on either side. No time for a refund or a redo, so didn’t get to eat. Location does not have proper training or understanding of allergy. Unfortunate because in n out is usually consistently a positive experience for me

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

Told them gluten allergy at order but they piled it in the basket with all the burgers with buns so it got contaminated and couldn’t eat it and didn’t have time for a redo.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Good with other allergies
• Offers outdoor seating

HUGE shout out to the staff at this establishment today. This was my first dine out experience at fast food since being diagnosed with lupus and celiacs. The young lady at the register quadruple checked my order and also verified with the manager and working staff about it coming through. Then once my order came up the manager stood at the counter until it was picked up telling everyone to keep my order seperate from my son and husbands (non gluten free) order. I felt so incredibly safe and can’t say enough how much that meant to me today. Thank you

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

The protein style at in-n-out is my to go. The fries are amazing with no risk of cross contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They told us that they will not accommodate celiac. They refused to cook the burger in a separate pan or clean the grill. They said that 100% of cooking surfaces are touched by buns and they clearly did not care.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Very safe with cross contact, ask them to bag items separately and let them know you have a gluten “allergy”. I don’t like that term because it’s not an allergy, but there isn’t always time to explain celiac disease. Lettuce wrapped burgers, fries or a Flying Dutchman (just the patties and cheese with onions), milk shakes, yum! Easy, tasty and no one got sick 🩷

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Always love in n out. Safe too

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free