They use Udi's bread and follow safe practices when preparing sandwiches.
Yes
Even though they state on their wrapper that they're not safe for celiacs, I never had problems with gluten at this chain in three locations, until last Sunday. I got really sick (fairly certain gluten-related rather than food poisoning) after eating something I'd had without problem the day before. maybe not everyone gets training at this location?
No
They let me know I could order any sandwich I wanted with gluten free bread. I was worried about how the bread would taste but it was great! They brought it to me wrapped up, like it was prepared on a paper wrapper instead of straight on the prep counter. Will be returning for lunches in the future.
Staff is very knowledgable. But buyer beware....the GF food is prepared right next to the non GF good. Because I am a celiac and get contaminated very easily, I followed my food down the line and made sure it was prepared correctly. I did not get ill.....
Yes
Stopped in after landing in Salt Lake. They offer a GF bun option. The kid at the counter said he would be careful but I choose to avoid eating there - when in doubt, leave it out. The deli counter is open and used for all sandwiches. Although the bun may be GF and they put on fresh gloves I was too concerned that the meats, cheeses and other condiments must have been contaminated from all of the reaching in all day making sandwiches. If you are a sensitive non-celiac or have celiac I'd recommend avoiding this place.
THIS location is amazing. They have a separate counter for their delicious gf bread, and separate condiments. ONE person walks my order through so no one else touches it. It's so tasty, and so nice to be "normal" for once. This place has definitely won me over from my first horrific Jason's Deli experience in Layton, UT (now permanently closed). THIS location is amazing, and I recommend it to EVERY person I meet. Seriously. Go there.
We have eaten at Jason’s Deli successfully TWICE! The staff was very friendly & helpful. GF items are clearly marked on the menu AND there are a lot of options! As we were ordering, the employees got wind of a GF order coming, and one person (the one that would be preparing our food) started taking his gloves off, washing his hands, pulling out clean utensils & put on a new pair of gloves. The food was prepped on a stainless steel bar (not the regular deli bar) Even though the one employee was clearly ready for our order, the gentleman at the register STILL flagged our ticket as “GF take precaution”. The employee that prepared our food was the one that delivered it to our table. THANK YOU!! Now, having said all of that… the salad bar looks SO TEMPTING but we have never pushed our luck. Today, we seen a customer filling a to-go container (to the brim) & she was walking all over - back & forth adding to the salad with croutons & other gluten containing ingredients already on top of her salad. The tongs were touching them as she was adding items she had already passed up - 3 times. I would stay away from that. If you want a salad, they can make you a delicious one!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
awesome deli sandwiches on GF bread! they even had Udi's cookies. it was delicious and I didn't get sick. will definitely go again, it's such a treat to have a real sandwich! they changed their gloves and put my sandwich in a covered box to keep it safe from the other sandwiches
— Very
— Excellent
Have ordered numerous times both online and in person. Large selection and and customizable sandwiches. Never had any problems. My orders are always marked with a gluten free sticker. But if you are celiac, I would have concerns about some cross-contamination.
— Separate gluten-free menu
— Most/All
I was at a conference, and what they were serving was not gluten-free for lunch. I was able to make a quick order to Jason’s and just swing by and pick it up. Easy and safe gluten free food! They need to pick up super easy where we just called the number when we pulled up. I was back to the conference before anyone even realized we were gone.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Son got grilled cheese on GF bread. Came out in separate container marked. He enjoyed it!
— Somewhat
— Some
— Average