They use Udi's bread and follow safe practices when preparing sandwiches.
Even though they state on their wrapper that they're not safe for celiacs, I never had problems with gluten at this chain in three locations, until last Sunday. I got really sick (fairly certain gluten-related rather than food poisoning) after eating something I'd had without problem the day before. maybe not everyone gets training at this location?
They let me know I could order any sandwich I wanted with gluten free bread. I was worried about how the bread would taste but it was great! They brought it to me wrapped up, like it was prepared on a paper wrapper instead of straight on the prep counter. Will be returning for lunches in the future.
Staff is very knowledgable. But buyer beware....the GF food is prepared right next to the non GF good. Because I am a celiac and get contaminated very easily, I followed my food down the line and made sure it was prepared correctly. I did not get ill.....
Stopped in after landing in Salt Lake. They offer a GF bun option. The kid at the counter said he would be careful but I choose to avoid eating there - when in doubt, leave it out. The deli counter is open and used for all sandwiches. Although the bun may be GF and they put on fresh gloves I was too concerned that the meats, cheeses and other condiments must have been contaminated from all of the reaching in all day making sandwiches. If you are a sensitive non-celiac or have celiac I'd recommend avoiding this place.
THIS location is amazing. They have a separate counter for their delicious gf bread, and separate condiments. ONE person walks my order through so no one else touches it. It's so tasty, and so nice to be "normal" for once. This place has definitely won me over from my first horrific Jason's Deli experience in Layton, UT (now permanently closed). THIS location is amazing, and I recommend it to EVERY person I meet. Seriously. Go there.
I love Jason's deli, but was highly disappointed by this location. First off, I was looking forward to landing in Dallas and going straight to Jason's for a gluten free sandwich. My connection fight from St Louis was supposed to land in Dallas at 4pm. But it was delayed (thanks to the airline giving our plane away to a different flight with mechanical issues!!). So we did not land until 9pm in Dallas. St Louis airport had zero GF options except for raw almonds at the gift shop. As soon as I got off the plane in Dallas, headed straight to Jason's. It was about 9:10. Asked the lady at the counter for a gluten free sandwich, and she told me "sorry, we just closed". Didn't say anything else. People were still making food behind the counter. Are you kidding? Told her I didn't get lunch OR dinner today, due to crappy choices in St Louis airport, and delayed flight. Didn't seem to phase this chick. So on my departure flight two days later, headed again to Jason's, for lunch. It was 11am. After asking for a gluten free sandwich, the lady at the counter said "sorry, we don't have gluten free bread at this location". Wow. So yet another traveling day with no food options, since Jason's was my only hope. Totally let down by them. Only safe and healthy option was a small fruit cup at a ridiculous price. Just for the heck of it, I asked the lady what time they close at night. She said that closing time "just depends". Depends on when the last flight is. She said it could be 9:00, could be 10:00. That pissed me off even more, since the people on this flight were already royally screwed over by the 5 hour delay. (I missed a business dinner, and I heard another business traveler say she completely missed the whole reason for her business trip to Dallas...needed to be there in the afternoon, but we didn't arrive til way after that event was done.) I really really hope the airline doesn't screw up again for my connection in St Louis. If so, I'll be starving just as much today as I did on my inbound flight. Fun, fun, fun being a Celiac and traveling. Nuts and fruit snacks in my carry on bag only sustain for so long...
Staff understands and delicious sandwiches. The salami is listed as gluten free but I got sick when I ate it once, so I have had the turkey instead.
Loved the sandwiches here. I didnt get sick and the employees were careful not to cross contaminate. I have been lucky to have two people who cared about changing their gloves and using the gluten free assigned tools. I would make sure I watched them when making my food just to be sure
great food love the gluten free options it our new ho to deli.
Jason's Deli at airport has no gluten free options
Very good! Great GF menu and very safe to eat there.
We are on our way to Colorado, and we stopped here for dinner. My daughter has a wheat allergy, along with other foods. They have a kids menu that was gluten free! Staff answered all my questions, the manager said they are very careful with cross contamination. He said they deal with many celiacs. The GF bread is fantastic! I hope the Jason's Delis back home are like this. If so, this will become our new go to place for safe eating.
GF menu. Staff very educated on GF cross contamination (clean gloves, clean prep area, etc...). Ate there twice and celiac kids did not get sick. Do not eat anything that has come close to salad bar! Although felt safe, items will arrive with long winded sticker saying something to the effect of: "we will not guarantee no cross contamination for celiacs...".
They always ask if I want gluten free bread for preference or allergy. Super friendly staff. Delicious sandwiches. Love this place!
Their gluten free bread is udis which is amazing in itself. But with Jason's deli sandwich meat and spreads it's to die for. I was expecting they would charge me more for the GF bread but the manager who took my order was so kind and didn't. Not sure if it's always like that but I sure hope so. Highly recommend to gluten sensitive customers, heard they have issues with CC so celiacs stay away :(
AWESOME! Super nice, knowledgable employees. GF bread AND a dedicated toaster!!! Multiple GF options including several soups, salads, dressings, meats, cheeses, toppings, and even the ice cream is gf! Ate here 3 times in 2 days and no issues at all - and I'm a super sensitive Celiac.
Good food, separate cutting boards and knowledgeable
when telling manager they needed to take extra precautions when making/handling my son's baked potato and sandwich, he not only told the staff, but also wrote out big on the ticket the staff uses to fill order. they wrapped the sandwich in paper and sealed with a gluten sensitive label. they also packaged the baked potato in container with lid and applied a gluten sensitive label. we were dining in and they still packaged as if it was a to go order to try and prevent cross contamination. it may not be totally free of cross contamination, but they change gloves before making the order and take special care where they can. if you are not really, really sensitive, you should be ok .. didn't hurt my son's stomach. otherwise, if you are extremely sensitive, there are definitely chances of cross contamination.
I should have looked at the dates on the previous reviews. I ate here based on the 'Celiac Friendly' votes. they specifically say on their menu that they are not 'Celiac Safe', but I went against my better judgement, thinking maybe it was just to protect themselves. Apparently not. Definitely got sick from here. Great gluten free menu if Celiac is not an issue for you.
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