Pleasantly surprised by the level of care taken with my food once I mentioned I have Celiac. I spoke with the manager who brought out their chef to detail how things are handled in the kitchen. Had the catch of the day (salmon), which was delicious!
We had a great experience here. Had the fish sandwich topped with coleslaw and great jalapeno tartar sauce. Typical Gluten-free bun but the fries were great. The fish was grilled but tasty and substantial! Staff was helpful and knowledgeable. Would return!
The waitress, Jessie was very helpful explaining the gluten sensitive features of the menu. They have dedicated fryers and segregated prep space. The manager came to the table and explained their food preparation procedures. The food tasted great.
Our first time eating here and we really enjoyed it! The atmosphere can be a bit noisy, as a heads up... choose your seating wisely. Menu-wise, they have dedicated gluten-free AND vegetarian menus! Such a plus. The green beans (vegetarian option) impressed us the most. Not overly salty or buttery, just a refreshingly balanced seasoning.
I recently visited Pigeon Forge and decided to try Margaritaville. We ended up going twice during our trip. Our waitress was very nice and seemed to know about the importance of Gluten free food. I had the cheeseburger in Paradise and never got sick. Except for eating too much. Our second visit was a little different. Our waiter was nice and seemed to know a little about gluten free but he told me that someone would come and talk to me. What I am guessing to be the kitchen manager or someone along those lines came out and said, "so we have a gluten allergy / someone with Celiac Disease over here?" I said yes. he said " well you have no need to worry, just sit back and relax and we will take care of you. I will personally bring your food to you." i said thank you and we waited for our food. the food came out great and once again I didn't get sick other than eating too much. I plan to return during my next trip.
Awesome selection and knowledgeable staff
Fries are prepared in a dedicated fryer. Son didn't get sick. He had the burger with a gluten free bun & he said the bun was "decent" but was thrilled to be able to have fries!
Two members of our party have Celiac. One ordered a gluten-free hamburger with fries and the other ordered a chicken Caesar salad. The gluten-free burger was prepared correctly however the salad came with croutons on it. The croutons were not gluten-free. The manager was sincere in his apology, however the damage was done. The manager did comp us a gluten-free brownie for the mistake. Aside from the croutons, the gf burger was good and so was the service.
They had a lot of options and the fries were delicious! I am very sensitive and had no problems.
Stopped here for lunch a few days ago. Had a great experience. Staff was knowledgeable about gf and were very accommodating - no eye rolls or acting like it was a burden. Had the Cheeseburger in Paradise with fries. It was pretty decent - not the best burger I've ever had, but it was a good solid, SAFE gluten free meal. Would recommend.
My family and I went here for dinner despite another person saying they were contaminated. We did Not share his experience. We had a wonderful meal! I had the fish sandwich on a gluten-free bun and the French fries. ( Yes they have a dedicated fryer) We ended up eating there twice while in Gatlinburg and both times had a great experience with knowledge staff who were very attentive to our gf needs.
Very accommodating to our food allergies. Out server was nice and checked on several items for my boys. They are gluten, dairy, and soy free and I am gluten free. They each had a child's hamburger plain with no cheese. One had lettuce on his. The had apple slices for sides. I had the chicken with mango salsa. They loved the burgers and my food was excellent.
Celiac / gluten-free review Fantastic service and concern for gluten free. Not my favorite food or prices but will support regardless due to fantastic diligence and support for rating gluten free. Even had dedicated gluten free menu. + Gluten free chili nachos!!! 😃
Ordered from the gluten free menu the volcano nachos for an appetizer. Was told that the gluten free chips were fried in a different dedicated fryer. 15 mins from my first bite and I was in a full blown wheat/gluten ingest reaction not just a contamination. We had to leave and immediately return to the hotel room. Worst reaction I've had in 15 years of diagnosis. Would not recommended this to anyone with celiac.
Our waitress was awesome and very helpful with helping me with gluten free alcohol drink. she went to ask the bartender about some gluten free drinks I could have. she even made sure to tell me that the french fries were gluten free and were fried in a separate fryer then any of the other foods.
Great gluten free menu, even had pricing listed. No reaction and I'm very sensitive.
Great bun on my burger! Burger itself was a bit over cooked and service was friendly but slow. The waitress double checked at the bar to find me a GF margarita and it was fantastic!
Excellent service and amazing gf hamburgers & FRIES!!!! Delicious!
They had an awesome GF menu and knew exactly what to do when I said Celiac! My meal was great, the service was great, and no symptoms!
Amazing cheeseburger on extremely edible gluten free bun. Fries are made in dedicated fryer & no joke, they were so good I almost saved my burger for later do I could eat them all. Server understood cross contamination and was NICE- no eye rolling & wasn't a bit bothered by questions. In fact, she explained how they do things when I asked for the gf menu.
Burger w/ gf bun was excellent! Fries & ranch dressing also gf!
Great menu and great food.
Good variety of options on the GF menu. Had the chicken sandwich and fries. Probably the best GF bun I've tried.
Waitress was knowledgeable and super nice. I had the cheeseburger in paradise with fries and gf bun. No reaction!! Loved it and will be back!
Very good food, large portions. Tried the volcanic nachos, awesome. We didn't get sick 😃that's always wonderful
I have celiac and enjoyed their gluten free volcano nachos. they ran about $16. We ate them two nights in a row. They were just that great! Easily fed 4 - especially if you decide to order the gluten free brownies topped with whipped topping and heath encrusted ice cream. Amazing! Just ask for a gluten free menu.
Was served fish sandwich on GLUTEN bun even after asking person who brought food out if it was GF. Ask again after everyone had their plates as bun looked same to me and said so even though my sandwich had a different marker in the bun
Had an actual GF menu with lots of options. I had the volcano nachos, which could have fed a few people!
best gluten free meal, our server Kendra , was amazing.
This is probably one of the best GF experiences I have ever had at a restaurant. Our server's name was Jasmine, and she went above and beyond to ensure that my meal was definitely gluten free. Margaritaville has a great gluten free menu to begin with, including GF buns for their burgers/sandwiches, and they also have a dedicated GF frier - which the fries were amazing! I had the Volcano Nachos as an appetizer, and the Cheeseburger in Paradise with fries. I so wish I could have tried their GF brownie, but I was so full! I would go back to this restaurant in a heartbeat.
I ate here Sunday with my family. I'm the only that has to eat gluten free they don't. I explained to my waitress that I have Celiac disease she told me after I place my order the chef would be out. The chef came out and they made my burger and French fries gluten free. Will be back.
We were happy to see they had a gluten free menu and had plenty of options. We got an order of the volcano nachos and I got the cheese burger in paradise on a gf bun. The nachos were HUGE and amazing! The burger was average but the fries (made in a separate fryer) were perfect! We left there so full I never wanted to eat again but I didn't get sick at all so mission accomplished!
Drunken shrimp skillet was very good! It came with gf bread and being able to dip it in the garlic butter sauce made me feel like a real person (I hope that makes sense) I also had the burger and fries, very good and even a gf dessert option that I'm currently too full to try but is a brownie and ice cream.
I had the chicken sandwich and French fries. They use Udi's buns for the bread and they also have a dedicated fryer. They also said they have a separate kitchen area where they prep all of the gluten free food. The waitress was very knowledgable and very kind in answering in questions I had! The food was wonderful and I no sickness 😍😍
Had the grilled chicken sandwich. Best GF bun I've ever tasted, my partner was worried it wasn't GF it was that good. Our waiter Chris was very knowledgable and attentive, reassured me that he will have a word with the chef as I'm celiac. Loses one star as he came out and told me there was an issue with the fries and I couldn't have them, but I'm glad he let me know!
Enjoyed the GF grouper sandwich on a flavorful bun. Avocado and bacon accompanies the sandwich. gF fries too! I believe our server 'took care of me'.
good place for a burger or nachos. Has dedicated fryer for fries. Staff is very well trained. Loses a star for having an amazing dessert on the menu but not carried anymore. Talk to Wyndham scammers enough to get free drink ticket with 25 purchase Update: 2 out of 3 good experiences. third we got onion petal fragments all over food. Nobody knew how it happened but we got a comp meal...
Waitress was very helpful and understanding regarding my Celiac's disease. I ordered the Cheeseburger in Paradise on GF bun and fries. They use a dedicated fryer for the fries and they're always GF! It was very good and I felt "normal" being able to eat a bun with my burger!!! Recommend!
I would give 0 stars if I could! I was so excited to get the GF nachos. They tasted great, but I haven't gotten this sick in YEARS. Something was way off!
meh... it was ok. overpriced but they did have a gluten free menu. but the food was just ok. $15 for a gluten free cheeseburger in paradise or chicken sandwich. i probably wont be back with all the other choices around.
They didn't have a gluten free menu available, but the waitress was able to tell me what was gluten free, including drinks. I had the Volcano Nachos and they were super tasty. And I didn't get sick so that's a bonus! I was told their fries are gluten free too as they have a separate fryer.
Saw online that they have a gluten free menu, which was the reason my family decided to come here. Got to the restaurant and found out that they do not have a printed out version. Spent 20 minutes on my phone to pull up the menu online only to find out that I originally saw the menu for the NASHVILLE location. They have different menus for each restaurant. We payed for our drinks and left. Felt like a bait and switch. Probably could have eaten but I don't like giving my money to a restaurant that makes me feel like I've been tricked. I wouldn't recommend this to anyone. gluten free or not. (only gave one star because I had to)
Had the taco salad and felt sick afterwards. Don't think it was gluten free. The chips made me feel very bloated. Don't think they are gluten free.
This was my first time at Margaritaville. We came for the gluten-free menu. I was only disappointed that the brownie sundae on the gluten-free menu is no longer available--we were really looking forward to it. We got the volcano nachos to share (must be a shared item because it is HUGE). I was disappointed that there is a bit a gluten-free kids menu, I was going to ask for the Jr cheeseburger sans buns and pick apples or carrots for the side, but we decided to share instead (she's 7). We maybe ate half of the volcano, but I'm satisfied. The nachos were $15.99 and i know would have spent a lot more for less food elsewhere. I got the blended Who's to Blame margarita. $9.75 Not the place is done at regularly, but on vacation with few other gluten-free choices, absolutely.
Excellent experience here, twice. Separate prep area for gluten free foods, and follows proper prep protocol (fresh gloves, utensils, etc.). Drinks are pricey - they trade off Buffett's name obviously - but you're in the tourist section of the harbor, so I lived with it. Fun fact: Jimmy's sister Lucy Buffett owns Lulu's in Destin. Check them out too.
Food was reasonable and my celiac girlfriend didn't have any after affects from eating here, but we found the staff to be quite rude. We first ordered drinks at the bar, but after the bar staff couldn't understand 'coke' 3 times, he just didn't serve us the drink. When I went over after we ordered food (and forgetting to order the drink) I was told I'd have to ask the waitress and waited another 15 minutes or order it.
We tried Margaritaville on the Vegas Strip last night. There is a good selection on the gf menu. Our waitress, Tess, caught my mistake of trying to order from the vegetarian side instead of the gf side. This small act saved me from a world of hurt. I'm so grateful for that. i ordered the volcano nachos. Do not order this if you are by yourself, you will never finish it. the portion is HUGE! And delicious. They have a dedicated fryer and are very careful & conscious when prepping food. I am so happy I have options when traveling. I am highly sensitive intolerant to gluten.
We went here for our last night of our family vacation....Huge mistake! They had a 2hr wait but we were willing to wait due to the fact that my sister and two yr old daughter both have celiac disease and had heard this place was good about cross contamination. We had a large group of 16. 6 of those being children. When they took us to our table they split us up (which was fine) but both tables were dirty. When we asked if they needed to be cleaned a passing waiter said "That's as good as it gets." Really??? Ok so we cleaned the table and sat down. My sister and I made sure we sat at the same table to make things easier about the gluten free order. Unfortunately it took them 15 mins to take our drink orders. The other half of our group had their drinks before we could order ours. The waiter did seem knowledgable about gluten free options and was able to assure us that the food was prepared in a separate area. We didn't get our food until 45 mins later! When the food was brought out my sisters nachos were wrong and had to be fixed. My daughter's hamburger was also wrong but by this point she was half starved and I didn't want to mess with it. The waiter explained to the other table that he was normally a bartender but they were short staffed which may have been the problem that the service was slow and food was wrong but still when you worry that things have to be done right so your not horribly sick later than this service is not what you want. I don't recommend this place! To expensive for the taste of the food and the type of service! I can't recommend that this place is celiac friendly when I'm scared in the horribly prepared food and the shortness of staff that they didn't screw up our food and contaminate it.
As a celiac vegetarian, it's hard to find options on most meat-based GF menus. Margaritaville is similar, but the server allowed me to get the chili on the side of my nachos so my boyfriend could have it instead. The nachos were great, and HUGE, and apparently safe from cross contamination! I really appreciated that the bartender was cautious when I ordered my drink, as he wasn't sure the watermelon flavoring was GF. The only hiccup was when our food was delivered all together – the server ended up dropping a crouton from my boyfriend's salad into the edge of the serving plate my food was on. I saw it immediately and removed it before it could touch my food, but it would have been a nightmare had it fallen into the actual food. I know the restaurant is busy, but this is why it's helpful to have a second server or manager deliver allergy-prepped food!
I've been living with a pretty severe wheat allergy for close to 10 years now and have had a wide array of restaurant experiences some not so great but never truly bad until eating here. I am typically very skeptical of trying new places but I was in Destin on vacation and this is one of the few places that seemed to have enough good reviews for me to try it. I wish I hadn't. A few hours after eating something from the gluten free menu I was feeling pretty bad; not horrible to the point that they botched the whole gluten free thing but more like a cross contamination issue. I would suspect the fries as the culprit but can't be totally sure. I wish I could say that I had a great meal and got sick but alas I can't. The meal itself was pretty bad. I had the flat iron steak and somehow it came out tasting repulsive. Some of this can probably be attributed to it coming out rare (like still mooing rare) when I asked for medium but not totally. It tasted horrible either way. I would have sent it back to the kitchen had the waitress come around before everyone else in my party finished their food. Which brings me to the service portion of of this review which can pretty much be summed up as appalling. We saw our waitress maybe 5 times and she was very unfriendly throughout. So just to sum up everything I've said... Gluten Free friendly: no Food quality: terrible Service: appalling Needless to say I won't ever try any of the restaurants in this chain again. Maybe I just had a bad experience and all the stars aligned to create a truly awful time but I've shared my experience and you can decide if eating here is worth it.
If you like fish, get the grouper sandwich here! It comes on a super delicious GF bun with some heavenly tropical coleslaw on top... It was amazing! I had mine with a side of fries and tried the GF brownie for dessert. The dessert was good, but a bit dry and crumbly. Overall, we had a fantastic meal and and great waterfront view 👍💕🌴
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