Hostess knew; server did not. Server confused sensitive with intolerant. Not good.
Totally not worth the effort. Find me GF says GF menu - they do not have separate menu Called a few times during and could not get thru to representative. Stopped by during the day spoke to staff at elevator entrance - was told wings were not fried (untrue) and that they could prepare almost anything GF - first red flag - tried the place anyways - server totally uneducated about GF - kept saying we could have certain items "unless you had severe allergy or celiacs". ordered the strip steak w/o wine sauce and ended up sick after meal - BOOOO Jimmy Buffet,,,,
This place has no gluten free burger buns and not many options for those who are gluten free
I had every intention of eating here. But when I went for lunch, the options seemed very limited. I honestly didn't wait for the server to tell me what I would have assumed to be 'you can have a salad or a burger without the bun.' I did have Ace Pineapple cider though which I'd never had before. It was delicious and the bartender was great! I'd go back for a drink.
This used to be our favorite place for lunch in Waikiki. We used to dream about the amazing nachos. Now that it is under new management they do not have a designated fryer. And now they add flour to thicken the chili. The staff tried very hard to help me find something else. I did have a nice meal but I'm not sure it will be on our list of places to go next time.
No gluten free menu available at this location, Honolulu , waitress could only name tacos as gluten free on menu
Went last night very rude only have two gluten free items Many empty tables understaffed Will not go back!!! almost walked out Told us a 30 minute wait and when we took a table in the bar anticipating ordering a drink and waiting they said that we could not do that. The bluten free is false advertising
Hey guys, just to let everyone know they are redoing their menu and DO NOT have gluten free buns right now. They may have them again in the future but as of October 12 2014 they don't have them. Our server was super knowledgeable about what I could do with my burger instead, and understood my major disappointment. The gluten free menu for now is the regular menu with GF options highlighted with a marker
Fabulous GF service! They have a GF menu including burgers (with bun) and fries!! Absolutely great place! Staff is well trained.
This place is great! you can get anything with a gluten free bun and the burgers are fantastic. Will be returning.
The gf menu was small but good enough. A burger and fries cooked in a separate fryer was good enough for me! Oh, and I found out that the Oasis frozen mix is gf which was awesome!
They have gluten-free menus in addition to the waitress checking with the chef on certain ingredients in question that aren't on the gluten-fee menu. Recommended!
Great choice if you just want to have a Cheeseburger with a gluten free bun! It was very good. The fries are gluten free also.
They sent us the manager to make sure the fish we ordered for our kid was gluten free. Great service and food
Gluten free bun. Do not have a GF menu but chef comes out and explains all that they can do.
I recently visited Pigeon Forge and decided to try Margaritaville. We ended up going twice during our trip. Our waitress was very nice and seemed to know about the importance of Gluten free food. I had the cheeseburger in Paradise and never got sick. Except for eating too much. Our second visit was a little different. Our waiter was nice and seemed to know a little about gluten free but he told me that someone would come and talk to me. What I am guessing to be the kitchen manager or someone along those lines came out and said, "so we have a gluten allergy / someone with Celiac Disease over here?" I said yes. he said " well you have no need to worry, just sit back and relax and we will take care of you. I will personally bring your food to you." i said thank you and we waited for our food. the food came out great and once again I didn't get sick other than eating too much. I plan to return during my next trip.
Awesome selection and knowledgeable staff
Drunken shrimp skillet was very good! It came with gf bread and being able to dip it in the garlic butter sauce made me feel like a real person (I hope that makes sense) I also had the burger and fries, very good and even a gf dessert option that I'm currently too full to try but is a brownie and ice cream.
Fries are prepared in a dedicated fryer. Son didn't get sick. He had the burger with a gluten free bun & he said the bun was "decent" but was thrilled to be able to have fries!
I had the chicken sandwich and French fries. They use Udi's buns for the bread and they also have a dedicated fryer. They also said they have a separate kitchen area where they prep all of the gluten free food. The waitress was very knowledgable and very kind in answering in questions I had! The food was wonderful and I no sickness 😍😍
Had the grilled chicken sandwich. Best GF bun I've ever tasted, my partner was worried it wasn't GF it was that good. Our waiter Chris was very knowledgable and attentive, reassured me that he will have a word with the chef as I'm celiac. Loses one star as he came out and told me there was an issue with the fries and I couldn't have them, but I'm glad he let me know!
Enjoyed the GF grouper sandwich on a flavorful bun. Avocado and bacon accompanies the sandwich. gF fries too! I believe our server 'took care of me'.
good place for a burger or nachos. Has dedicated fryer for fries. Staff is very well trained. Loses a star for having an amazing dessert on the menu but not carried anymore. Talk to Wyndham scammers enough to get free drink ticket with 25 purchase Update: 2 out of 3 good experiences. third we got onion petal fragments all over food. Nobody knew how it happened but we got a comp meal...
Waitress was very helpful and understanding regarding my Celiac's disease. I ordered the Cheeseburger in Paradise on GF bun and fries. They use a dedicated fryer for the fries and they're always GF! It was very good and I felt "normal" being able to eat a bun with my burger!!! Recommend!
Two members of our party have Celiac. One ordered a gluten-free hamburger with fries and the other ordered a chicken Caesar salad. The gluten-free burger was prepared correctly however the salad came with croutons on it. The croutons were not gluten-free. The manager was sincere in his apology, however the damage was done. The manager did comp us a gluten-free brownie for the mistake. Aside from the croutons, the gf burger was good and so was the service.
I would give 0 stars if I could! I was so excited to get the GF nachos. They tasted great, but I haven't gotten this sick in YEARS. Something was way off!
They had a lot of options and the fries were delicious! I am very sensitive and had no problems.
meh... it was ok. overpriced but they did have a gluten free menu. but the food was just ok. $15 for a gluten free cheeseburger in paradise or chicken sandwich. i probably wont be back with all the other choices around.
They didn't have a gluten free menu available, but the waitress was able to tell me what was gluten free, including drinks. I had the Volcano Nachos and they were super tasty. And I didn't get sick so that's a bonus! I was told their fries are gluten free too as they have a separate fryer.
Saw online that they have a gluten free menu, which was the reason my family decided to come here. Got to the restaurant and found out that they do not have a printed out version. Spent 20 minutes on my phone to pull up the menu online only to find out that I originally saw the menu for the NASHVILLE location. They have different menus for each restaurant. We payed for our drinks and left. Felt like a bait and switch. Probably could have eaten but I don't like giving my money to a restaurant that makes me feel like I've been tricked. I wouldn't recommend this to anyone. gluten free or not. (only gave one star because I had to)
Had the taco salad and felt sick afterwards. Don't think it was gluten free. The chips made me feel very bloated. Don't think they are gluten free.
This was my first time at Margaritaville. We came for the gluten-free menu. I was only disappointed that the brownie sundae on the gluten-free menu is no longer available--we were really looking forward to it. We got the volcano nachos to share (must be a shared item because it is HUGE). I was disappointed that there is a bit a gluten-free kids menu, I was going to ask for the Jr cheeseburger sans buns and pick apples or carrots for the side, but we decided to share instead (she's 7). We maybe ate half of the volcano, but I'm satisfied. The nachos were $15.99 and i know would have spent a lot more for less food elsewhere. I got the blended Who's to Blame margarita. $9.75 Not the place is done at regularly, but on vacation with few other gluten-free choices, absolutely.
Excellent experience here, twice. Separate prep area for gluten free foods, and follows proper prep protocol (fresh gloves, utensils, etc.). Drinks are pricey - they trade off Buffett's name obviously - but you're in the tourist section of the harbor, so I lived with it. Fun fact: Jimmy's sister Lucy Buffett owns Lulu's in Destin. Check them out too.
Food was reasonable and my celiac girlfriend didn't have any after affects from eating here, but we found the staff to be quite rude. We first ordered drinks at the bar, but after the bar staff couldn't understand 'coke' 3 times, he just didn't serve us the drink. When I went over after we ordered food (and forgetting to order the drink) I was told I'd have to ask the waitress and waited another 15 minutes or order it.
We tried Margaritaville on the Vegas Strip last night. There is a good selection on the gf menu. Our waitress, Tess, caught my mistake of trying to order from the vegetarian side instead of the gf side. This small act saved me from a world of hurt. I'm so grateful for that. i ordered the volcano nachos. Do not order this if you are by yourself, you will never finish it. the portion is HUGE! And delicious. They have a dedicated fryer and are very careful & conscious when prepping food. I am so happy I have options when traveling. I am highly sensitive intolerant to gluten.
We went here for our last night of our family vacation....Huge mistake! They had a 2hr wait but we were willing to wait due to the fact that my sister and two yr old daughter both have celiac disease and had heard this place was good about cross contamination. We had a large group of 16. 6 of those being children. When they took us to our table they split us up (which was fine) but both tables were dirty. When we asked if they needed to be cleaned a passing waiter said "That's as good as it gets." Really??? Ok so we cleaned the table and sat down. My sister and I made sure we sat at the same table to make things easier about the gluten free order. Unfortunately it took them 15 mins to take our drink orders. The other half of our group had their drinks before we could order ours. The waiter did seem knowledgable about gluten free options and was able to assure us that the food was prepared in a separate area. We didn't get our food until 45 mins later! When the food was brought out my sisters nachos were wrong and had to be fixed. My daughter's hamburger was also wrong but by this point she was half starved and I didn't want to mess with it. The waiter explained to the other table that he was normally a bartender but they were short staffed which may have been the problem that the service was slow and food was wrong but still when you worry that things have to be done right so your not horribly sick later than this service is not what you want. I don't recommend this place! To expensive for the taste of the food and the type of service! I can't recommend that this place is celiac friendly when I'm scared in the horribly prepared food and the shortness of staff that they didn't screw up our food and contaminate it.
Stopped here for lunch a few days ago. Had a great experience. Staff was knowledgeable about gf and were very accommodating - no eye rolls or acting like it was a burden. Had the Cheeseburger in Paradise with fries. It was pretty decent - not the best burger I've ever had, but it was a good solid, SAFE gluten free meal. Would recommend.
My family and I went here for dinner despite another person saying they were contaminated. We did Not share his experience. We had a wonderful meal! I had the fish sandwich on a gluten-free bun and the French fries. ( Yes they have a dedicated fryer) We ended up eating there twice while in Gatlinburg and both times had a great experience with knowledge staff who were very attentive to our gf needs.
Very accommodating to our food allergies. Out server was nice and checked on several items for my boys. They are gluten, dairy, and soy free and I am gluten free. They each had a child's hamburger plain with no cheese. One had lettuce on his. The had apple slices for sides. I had the chicken with mango salsa. They loved the burgers and my food was excellent.
As a celiac vegetarian, it's hard to find options on most meat-based GF menus. Margaritaville is similar, but the server allowed me to get the chili on the side of my nachos so my boyfriend could have it instead. The nachos were great, and HUGE, and apparently safe from cross contamination! I really appreciated that the bartender was cautious when I ordered my drink, as he wasn't sure the watermelon flavoring was GF. The only hiccup was when our food was delivered all together – the server ended up dropping a crouton from my boyfriend's salad into the edge of the serving plate my food was on. I saw it immediately and removed it before it could touch my food, but it would have been a nightmare had it fallen into the actual food. I know the restaurant is busy, but this is why it's helpful to have a second server or manager deliver allergy-prepped food!
Celiac / gluten-free review Fantastic service and concern for gluten free. Not my favorite food or prices but will support regardless due to fantastic diligence and support for rating gluten free. Even had dedicated gluten free menu. + Gluten free chili nachos!!! 😃
Ordered from the gluten free menu the volcano nachos for an appetizer. Was told that the gluten free chips were fried in a different dedicated fryer. 15 mins from my first bite and I was in a full blown wheat/gluten ingest reaction not just a contamination. We had to leave and immediately return to the hotel room. Worst reaction I've had in 15 years of diagnosis. Would not recommended this to anyone with celiac.
Our waitress was awesome and very helpful with helping me with gluten free alcohol drink. she went to ask the bartender about some gluten free drinks I could have. she even made sure to tell me that the french fries were gluten free and were fried in a separate fryer then any of the other foods.