Hostess knew; server did not. Server confused sensitive with intolerant. Not good.
Totally not worth the effort. Find me GF says GF menu - they do not have separate menu Called a few times during and could not get thru to representative. Stopped by during the day spoke to staff at elevator entrance - was told wings were not fried (untrue) and that they could prepare almost anything GF - first red flag - tried the place anyways - server totally uneducated about GF - kept saying we could have certain items "unless you had severe allergy or celiacs". ordered the strip steak w/o wine sauce and ended up sick after meal - BOOOO Jimmy Buffet,,,,
This place has no gluten free burger buns and not many options for those who are gluten free
I had every intention of eating here. But when I went for lunch, the options seemed very limited. I honestly didn't wait for the server to tell me what I would have assumed to be 'you can have a salad or a burger without the bun.' I did have Ace Pineapple cider though which I'd never had before. It was delicious and the bartender was great! I'd go back for a drink.
This used to be our favorite place for lunch in Waikiki. We used to dream about the amazing nachos. Now that it is under new management they do not have a designated fryer. And now they add flour to thicken the chili. The staff tried very hard to help me find something else. I did have a nice meal but I'm not sure it will be on our list of places to go next time.
No gluten free menu available at this location, Honolulu , waitress could only name tacos as gluten free on menu
Went last night very rude only have two gluten free items Many empty tables understaffed Will not go back!!! almost walked out Told us a 30 minute wait and when we took a table in the bar anticipating ordering a drink and waiting they said that we could not do that. The bluten free is false advertising
Hey guys, just to let everyone know they are redoing their menu and DO NOT have gluten free buns right now. They may have them again in the future but as of October 12 2014 they don't have them. Our server was super knowledgeable about what I could do with my burger instead, and understood my major disappointment. The gluten free menu for now is the regular menu with GF options highlighted with a marker
Fabulous GF service! They have a GF menu including burgers (with bun) and fries!! Absolutely great place! Staff is well trained.
This place is great! you can get anything with a gluten free bun and the burgers are fantastic. Will be returning.
The gf menu was small but good enough. A burger and fries cooked in a separate fryer was good enough for me! Oh, and I found out that the Oasis frozen mix is gf which was awesome!
They have gluten-free menus in addition to the waitress checking with the chef on certain ingredients in question that aren't on the gluten-fee menu. Recommended!
Great choice if you just want to have a Cheeseburger with a gluten free bun! It was very good. The fries are gluten free also.
They sent us the manager to make sure the fish we ordered for our kid was gluten free. Great service and food
Gluten free bun. Do not have a GF menu but chef comes out and explains all that they can do.
Great experience for Celiacs - good gf options, cook came out on his own to assure us that they take it seriously and change gloves, etc. Waiter was fun, too. The fish sandwich was good, but a little dry - ask for extra sauce. Or get catch of day.
absolutely wonderful experience eating here! i told the hostess upon our arrival that i had celiac and needed to be gluten free. she let our waiter know and he was just great. the manager even came to our table to make sure everything was okay and asking if we had any questions. the food was delicious (get the fish sandwich yummm!) and i am not sick :)) ps they have a dedicated fryer (but i wasn't feeling like fries so i had a salad)
We knew this was mostly a tourist place but went to have the legendary nachos. They were excellent. Disappointing was that even though it was a slow night (off season), the service was pretty slow and our waiter uninspired. The burgers were yummy and the GF bun was good. I would try it again.
Gf veggie burger on gf bun is terrific Fries are gluten free -IF you tell them you are celiac. Apparently they cannot use the salt from the kitchen (it's got something in it that makes the salt not gf?) but you can just salt them when they arrive at the table The table salt is regular sea salt If you are gf, they immediately bring the chef out to speak with you-they handle it very well Salads, meats, they have a dedicated gluten free menu and can make many items gf if you request AND they have a Gluten Free brownie!!! Fun atmosphere, right on then boardwalk Fun music, music videos, live bands and fun drinks
As soon as we told the server our son has Celiac's Disease he went and grabbed the cook to come to our table. The cook explained how everything was done and we felt very confident after that. My son has the burger with a GF bun as well as GF fries - he loved it! The cook also explained how they make the Volcano Nachos GF but we didnt order any. All in all a great experience!
Pretty good GF menu and they have a separate kitchen to avoid CC. Chef comes out to talk to you when ordering. Was disappointed that they no longer have fish and chips on the GF menu which I had read about in earlier reviews. I had the beef and chicken skewers with island rice and plantains. I eat Dairy Free as well as gluten free. Food was not the greatest, but still enjoyable and I didn't get sick, so we'll put this one in the W column!
Ate here on Christmas day and was told they are now serving onions rings and that the fryer was no longer safe for celiacs. Still enjoyed the chicken sandwich, but with a side salad instead of my usual order of fries. I asked the server to make sure the rest of the staff knew to warn customers of this latest, disappointing development.
GF menu at the front and when you inform the server you have an allergy they bring the chef out to talk with you. I have a shellfish allergy as well as being Celiac and the chef took good care of me. The fryer for French fries is a dedicated fryer, and the chef is very helpful. He brought my food out to me personally. I had the grouper sandwich and it was amazing!
Waiter & Chef were brilliant at listening to my gluten free requests & taking me seriously on cross contamination. Delicious grilled chicken & rice and my celiac daughter had the gluten free cheese burger in a gluten free bun & salad & fries done in a seperate clean frier! Safe place to eat. Thank you. 💞
I ate here Sunday with my family. I'm the only that has to eat gluten free they don't. I explained to my waitress that I have Celiac disease she told me after I place my order the chef would be out. The chef came out and they made my burger and French fries gluten free. Will be back.
Pleasantly surprised by the level of care taken with my food once I mentioned I have Celiac. I spoke with the manager who brought out their chef to detail how things are handled in the kitchen. Had the catch of the day (salmon), which was delicious!
We had a great experience here. Had the fish sandwich topped with coleslaw and great jalapeno tartar sauce. Typical Gluten-free bun but the fries were great. The fish was grilled but tasty and substantial! Staff was helpful and knowledgeable. Would return!
The waitress, Jessie was very helpful explaining the gluten sensitive features of the menu. They have dedicated fryers and segregated prep space. The manager came to the table and explained their food preparation procedures. The food tasted great.
We were happy to see they had a gluten free menu and had plenty of options. We got an order of the volcano nachos and I got the cheese burger in paradise on a gf bun. The nachos were HUGE and amazing! The burger was average but the fries (made in a separate fryer) were perfect! We left there so full I never wanted to eat again but I didn't get sick at all so mission accomplished!
Our first time eating here and we really enjoyed it! The atmosphere can be a bit noisy, as a heads up... choose your seating wisely. Menu-wise, they have dedicated gluten-free AND vegetarian menus! Such a plus. The green beans (vegetarian option) impressed us the most. Not overly salty or buttery, just a refreshingly balanced seasoning.
I recently visited Pigeon Forge and decided to try Margaritaville. We ended up going twice during our trip. Our waitress was very nice and seemed to know about the importance of Gluten free food. I had the cheeseburger in Paradise and never got sick. Except for eating too much. Our second visit was a little different. Our waiter was nice and seemed to know a little about gluten free but he told me that someone would come and talk to me. What I am guessing to be the kitchen manager or someone along those lines came out and said, "so we have a gluten allergy / someone with Celiac Disease over here?" I said yes. he said " well you have no need to worry, just sit back and relax and we will take care of you. I will personally bring your food to you." i said thank you and we waited for our food. the food came out great and once again I didn't get sick other than eating too much. I plan to return during my next trip.
Awesome selection and knowledgeable staff
Drunken shrimp skillet was very good! It came with gf bread and being able to dip it in the garlic butter sauce made me feel like a real person (I hope that makes sense) I also had the burger and fries, very good and even a gf dessert option that I'm currently too full to try but is a brownie and ice cream.
Fries are prepared in a dedicated fryer. Son didn't get sick. He had the burger with a gluten free bun & he said the bun was "decent" but was thrilled to be able to have fries!
I had the chicken sandwich and French fries. They use Udi's buns for the bread and they also have a dedicated fryer. They also said they have a separate kitchen area where they prep all of the gluten free food. The waitress was very knowledgable and very kind in answering in questions I had! The food was wonderful and I no sickness 😍😍
Had the grilled chicken sandwich. Best GF bun I've ever tasted, my partner was worried it wasn't GF it was that good. Our waiter Chris was very knowledgable and attentive, reassured me that he will have a word with the chef as I'm celiac. Loses one star as he came out and told me there was an issue with the fries and I couldn't have them, but I'm glad he let me know!
Enjoyed the GF grouper sandwich on a flavorful bun. Avocado and bacon accompanies the sandwich. gF fries too! I believe our server 'took care of me'.
good place for a burger or nachos. Has dedicated fryer for fries. Staff is very well trained. Loses a star for having an amazing dessert on the menu but not carried anymore. Talk to Wyndham scammers enough to get free drink ticket with 25 purchase Update: 2 out of 3 good experiences. third we got onion petal fragments all over food. Nobody knew how it happened but we got a comp meal...
Waitress was very helpful and understanding regarding my Celiac's disease. I ordered the Cheeseburger in Paradise on GF bun and fries. They use a dedicated fryer for the fries and they're always GF! It was very good and I felt "normal" being able to eat a bun with my burger!!! Recommend!
Two members of our party have Celiac. One ordered a gluten-free hamburger with fries and the other ordered a chicken Caesar salad. The gluten-free burger was prepared correctly however the salad came with croutons on it. The croutons were not gluten-free. The manager was sincere in his apology, however the damage was done. The manager did comp us a gluten-free brownie for the mistake. Aside from the croutons, the gf burger was good and so was the service.
I would give 0 stars if I could! I was so excited to get the GF nachos. They tasted great, but I haven't gotten this sick in YEARS. Something was way off!
They had a lot of options and the fries were delicious! I am very sensitive and had no problems.
meh... it was ok. overpriced but they did have a gluten free menu. but the food was just ok. $15 for a gluten free cheeseburger in paradise or chicken sandwich. i probably wont be back with all the other choices around.
They didn't have a gluten free menu available, but the waitress was able to tell me what was gluten free, including drinks. I had the Volcano Nachos and they were super tasty. And I didn't get sick so that's a bonus! I was told their fries are gluten free too as they have a separate fryer.
Saw online that they have a gluten free menu, which was the reason my family decided to come here. Got to the restaurant and found out that they do not have a printed out version. Spent 20 minutes on my phone to pull up the menu online only to find out that I originally saw the menu for the NASHVILLE location. They have different menus for each restaurant. We payed for our drinks and left. Felt like a bait and switch. Probably could have eaten but I don't like giving my money to a restaurant that makes me feel like I've been tricked. I wouldn't recommend this to anyone. gluten free or not. (only gave one star because I had to)