Hostess knew; server did not. Server confused sensitive with intolerant. Not good.
Totally not worth the effort. Find me GF says GF menu - they do not have separate menu Called a few times during and could not get thru to representative. Stopped by during the day spoke to staff at elevator entrance - was told wings were not fried (untrue) and that they could prepare almost anything GF - first red flag - tried the place anyways - server totally uneducated about GF - kept saying we could have certain items "unless you had severe allergy or celiacs". ordered the strip steak w/o wine sauce and ended up sick after meal - BOOOO Jimmy Buffet,,,,
This place has no gluten free burger buns and not many options for those who are gluten free
I had every intention of eating here. But when I went for lunch, the options seemed very limited. I honestly didn't wait for the server to tell me what I would have assumed to be 'you can have a salad or a burger without the bun.' I did have Ace Pineapple cider though which I'd never had before. It was delicious and the bartender was great! I'd go back for a drink.
This used to be our favorite place for lunch in Waikiki. We used to dream about the amazing nachos. Now that it is under new management they do not have a designated fryer. And now they add flour to thicken the chili. The staff tried very hard to help me find something else. I did have a nice meal but I'm not sure it will be on our list of places to go next time.
No gluten free menu available at this location, Honolulu , waitress could only name tacos as gluten free on menu
Went last night very rude only have two gluten free items Many empty tables understaffed Will not go back!!! almost walked out Told us a 30 minute wait and when we took a table in the bar anticipating ordering a drink and waiting they said that we could not do that. The bluten free is false advertising
Hey guys, just to let everyone know they are redoing their menu and DO NOT have gluten free buns right now. They may have them again in the future but as of October 12 2014 they don't have them. Our server was super knowledgeable about what I could do with my burger instead, and understood my major disappointment. The gluten free menu for now is the regular menu with GF options highlighted with a marker
Fabulous GF service! They have a GF menu including burgers (with bun) and fries!! Absolutely great place! Staff is well trained.
This place is great! you can get anything with a gluten free bun and the burgers are fantastic. Will be returning.
The gf menu was small but good enough. A burger and fries cooked in a separate fryer was good enough for me! Oh, and I found out that the Oasis frozen mix is gf which was awesome!
They have gluten-free menus in addition to the waitress checking with the chef on certain ingredients in question that aren't on the gluten-fee menu. Recommended!
Great choice if you just want to have a Cheeseburger with a gluten free bun! It was very good. The fries are gluten free also.
They sent us the manager to make sure the fish we ordered for our kid was gluten free. Great service and food
Gluten free bun. Do not have a GF menu but chef comes out and explains all that they can do.
This was my first time at Margaritaville. We came for the gluten-free menu. I was only disappointed that the brownie sundae on the gluten-free menu is no longer available--we were really looking forward to it. We got the volcano nachos to share (must be a shared item because it is HUGE). I was disappointed that there is a bit a gluten-free kids menu, I was going to ask for the Jr cheeseburger sans buns and pick apples or carrots for the side, but we decided to share instead (she's 7). We maybe ate half of the volcano, but I'm satisfied. The nachos were $15.99 and i know would have spent a lot more for less food elsewhere. I got the blended Who's to Blame margarita. $9.75 Not the place is done at regularly, but on vacation with few other gluten-free choices, absolutely.
Excellent experience here, twice. Separate prep area for gluten free foods, and follows proper prep protocol (fresh gloves, utensils, etc.). Drinks are pricey - they trade off Buffett's name obviously - but you're in the tourist section of the harbor, so I lived with it. Fun fact: Jimmy's sister Lucy Buffett owns Lulu's in Destin. Check them out too.
Food was reasonable and my celiac girlfriend didn't have any after affects from eating here, but we found the staff to be quite rude. We first ordered drinks at the bar, but after the bar staff couldn't understand 'coke' 3 times, he just didn't serve us the drink. When I went over after we ordered food (and forgetting to order the drink) I was told I'd have to ask the waitress and waited another 15 minutes or order it.
We tried Margaritaville on the Vegas Strip last night. There is a good selection on the gf menu. Our waitress, Tess, caught my mistake of trying to order from the vegetarian side instead of the gf side. This small act saved me from a world of hurt. I'm so grateful for that. i ordered the volcano nachos. Do not order this if you are by yourself, you will never finish it. the portion is HUGE! And delicious. They have a dedicated fryer and are very careful & conscious when prepping food. I am so happy I have options when traveling. I am highly sensitive intolerant to gluten.
We went here for our last night of our family vacation....Huge mistake! They had a 2hr wait but we were willing to wait due to the fact that my sister and two yr old daughter both have celiac disease and had heard this place was good about cross contamination. We had a large group of 16. 6 of those being children. When they took us to our table they split us up (which was fine) but both tables were dirty. When we asked if they needed to be cleaned a passing waiter said "That's as good as it gets." Really??? Ok so we cleaned the table and sat down. My sister and I made sure we sat at the same table to make things easier about the gluten free order. Unfortunately it took them 15 mins to take our drink orders. The other half of our group had their drinks before we could order ours. The waiter did seem knowledgable about gluten free options and was able to assure us that the food was prepared in a separate area. We didn't get our food until 45 mins later! When the food was brought out my sisters nachos were wrong and had to be fixed. My daughter's hamburger was also wrong but by this point she was half starved and I didn't want to mess with it. The waiter explained to the other table that he was normally a bartender but they were short staffed which may have been the problem that the service was slow and food was wrong but still when you worry that things have to be done right so your not horribly sick later than this service is not what you want. I don't recommend this place! To expensive for the taste of the food and the type of service! I can't recommend that this place is celiac friendly when I'm scared in the horribly prepared food and the shortness of staff that they didn't screw up our food and contaminate it.
Stopped here for lunch a few days ago. Had a great experience. Staff was knowledgeable about gf and were very accommodating - no eye rolls or acting like it was a burden. Had the Cheeseburger in Paradise with fries. It was pretty decent - not the best burger I've ever had, but it was a good solid, SAFE gluten free meal. Would recommend.
My family and I went here for dinner despite another person saying they were contaminated. We did Not share his experience. We had a wonderful meal! I had the fish sandwich on a gluten-free bun and the French fries. ( Yes they have a dedicated fryer) We ended up eating there twice while in Gatlinburg and both times had a great experience with knowledge staff who were very attentive to our gf needs.
Very accommodating to our food allergies. Out server was nice and checked on several items for my boys. They are gluten, dairy, and soy free and I am gluten free. They each had a child's hamburger plain with no cheese. One had lettuce on his. The had apple slices for sides. I had the chicken with mango salsa. They loved the burgers and my food was excellent.
As a celiac vegetarian, it's hard to find options on most meat-based GF menus. Margaritaville is similar, but the server allowed me to get the chili on the side of my nachos so my boyfriend could have it instead. The nachos were great, and HUGE, and apparently safe from cross contamination! I really appreciated that the bartender was cautious when I ordered my drink, as he wasn't sure the watermelon flavoring was GF. The only hiccup was when our food was delivered all together – the server ended up dropping a crouton from my boyfriend's salad into the edge of the serving plate my food was on. I saw it immediately and removed it before it could touch my food, but it would have been a nightmare had it fallen into the actual food. I know the restaurant is busy, but this is why it's helpful to have a second server or manager deliver allergy-prepped food!
Celiac / gluten-free review Fantastic service and concern for gluten free. Not my favorite food or prices but will support regardless due to fantastic diligence and support for rating gluten free. Even had dedicated gluten free menu. + Gluten free chili nachos!!! 😃
Ordered from the gluten free menu the volcano nachos for an appetizer. Was told that the gluten free chips were fried in a different dedicated fryer. 15 mins from my first bite and I was in a full blown wheat/gluten ingest reaction not just a contamination. We had to leave and immediately return to the hotel room. Worst reaction I've had in 15 years of diagnosis. Would not recommended this to anyone with celiac.
Our waitress was awesome and very helpful with helping me with gluten free alcohol drink. she went to ask the bartender about some gluten free drinks I could have. she even made sure to tell me that the french fries were gluten free and were fried in a separate fryer then any of the other foods.
I've been living with a pretty severe wheat allergy for close to 10 years now and have had a wide array of restaurant experiences some not so great but never truly bad until eating here. I am typically very skeptical of trying new places but I was in Destin on vacation and this is one of the few places that seemed to have enough good reviews for me to try it. I wish I hadn't. A few hours after eating something from the gluten free menu I was feeling pretty bad; not horrible to the point that they botched the whole gluten free thing but more like a cross contamination issue. I would suspect the fries as the culprit but can't be totally sure. I wish I could say that I had a great meal and got sick but alas I can't. The meal itself was pretty bad. I had the flat iron steak and somehow it came out tasting repulsive. Some of this can probably be attributed to it coming out rare (like still mooing rare) when I asked for medium but not totally. It tasted horrible either way. I would have sent it back to the kitchen had the waitress come around before everyone else in my party finished their food. Which brings me to the service portion of of this review which can pretty much be summed up as appalling. We saw our waitress maybe 5 times and she was very unfriendly throughout. So just to sum up everything I've said... Gluten Free friendly: no Food quality: terrible Service: appalling Needless to say I won't ever try any of the restaurants in this chain again. Maybe I just had a bad experience and all the stars aligned to create a truly awful time but I've shared my experience and you can decide if eating here is worth it.
Great gluten free menu, even had pricing listed. No reaction and I'm very sensitive.
If you like fish, get the grouper sandwich here! It comes on a super delicious GF bun with some heavenly tropical coleslaw on top... It was amazing! I had mine with a side of fries and tried the GF brownie for dessert. The dessert was good, but a bit dry and crumbly. Overall, we had a fantastic meal and and great waterfront view 👍💕🌴
Went here with my daughter who is highly allergic to wheat and is thought to have celiac for appetizers and to listen to music. The people were all very nice and They have a very small gluten free menu from which we ordered the shrimp which came with gluten free bread. It seemed to be a very popular appetizer as many people ordered the same thing around us. When the server came out with our appetizer they were unsure who it was for. Finally decided it was for us and gluten free. I questioned them multiple times about it and they insisted it was gluten free. Well as we were eating my daughter started to get an allergic reaction. We had to run 4 blocks in the rain to get Benadryl until we could make it to the emergency room. She also had a rebound reaction a few days later. She is now experiencing all the horrible symptoms that come along with a glutening and it ruined our trip to Nashville. Would not recommend eating here unless they change how they mark gluten free plates in the kitchen.
It's the epitome of chain restaurants, but the food is safe and the staff is well trained. I've eaten at Margaritaville at least half a dozen times and have never gotten sick. My order was wrong once and the manager walked the 2 blocks to my place to hand deliver a safe version of my carry out order along with a sincere apology a promise to review the importance of detail in gf orders. Plus, I can actually have fries!
They have a special gf menu with different options, went for the gf burger with gf bun (hard to find in restaurants). It was good. Waiter Jeff knew what he was talking about and he was a total sweety. The others had the NY strip which was very good. Would go here again for sure.
The menu seems great. I am having the nachos (amazing) without the queso (queso not gluten free). The chips are in a dedicated fryer. However if you want to eat rooftop and want anything other than nachos it is not available. This is why I gave 3 stars. After waiting 15 minutes I found this out. Frustrating but now we know 👍 should have asked.
Great bun on my burger! Burger itself was a bit over cooked and service was friendly but slow. The waitress double checked at the bar to find me a GF margarita and it was fantastic!
Great meal! The gf taco salad is good. Made with chili and not over spicy. I also had the gf brownie sundae which was terrific! Hostess asked if we needed a gf menu before we were even seated. My meal was delivered by a separate waitstaff member but at the same time.
Excellent service and amazing gf hamburgers & FRIES!!!! Delicious!
They had an awesome GF menu and knew exactly what to do when I said Celiac! My meal was great, the service was great, and no symptoms!
Great gluten free nachos, burgers, and fries (dedicated fryer). There are other options but we havent tested anything else. Service generally depends on the time of the year as it is a tourist location. Their GF buns are the best we've had with the exception of a few GF bakeries.