Hostess knew; server did not. Server confused sensitive with intolerant. Not good.
Totally not worth the effort. Find me GF says GF menu - they do not have separate menu Called a few times during and could not get thru to representative. Stopped by during the day spoke to staff at elevator entrance - was told wings were not fried (untrue) and that they could prepare almost anything GF - first red flag - tried the place anyways - server totally uneducated about GF - kept saying we could have certain items "unless you had severe allergy or celiacs". ordered the strip steak w/o wine sauce and ended up sick after meal - BOOOO Jimmy Buffet,,,,
This place has no gluten free burger buns and not many options for those who are gluten free
I had every intention of eating here. But when I went for lunch, the options seemed very limited. I honestly didn't wait for the server to tell me what I would have assumed to be 'you can have a salad or a burger without the bun.' I did have Ace Pineapple cider though which I'd never had before. It was delicious and the bartender was great! I'd go back for a drink.
This used to be our favorite place for lunch in Waikiki. We used to dream about the amazing nachos. Now that it is under new management they do not have a designated fryer. And now they add flour to thicken the chili. The staff tried very hard to help me find something else. I did have a nice meal but I'm not sure it will be on our list of places to go next time.
No gluten free menu available at this location, Honolulu , waitress could only name tacos as gluten free on menu
Went last night very rude only have two gluten free items Many empty tables understaffed Will not go back!!! almost walked out Told us a 30 minute wait and when we took a table in the bar anticipating ordering a drink and waiting they said that we could not do that. The bluten free is false advertising
Hey guys, just to let everyone know they are redoing their menu and DO NOT have gluten free buns right now. They may have them again in the future but as of October 12 2014 they don't have them. Our server was super knowledgeable about what I could do with my burger instead, and understood my major disappointment. The gluten free menu for now is the regular menu with GF options highlighted with a marker
Fabulous GF service! They have a GF menu including burgers (with bun) and fries!! Absolutely great place! Staff is well trained.
This place is great! you can get anything with a gluten free bun and the burgers are fantastic. Will be returning.
The gf menu was small but good enough. A burger and fries cooked in a separate fryer was good enough for me! Oh, and I found out that the Oasis frozen mix is gf which was awesome!
They have gluten-free menus in addition to the waitress checking with the chef on certain ingredients in question that aren't on the gluten-fee menu. Recommended!
Great choice if you just want to have a Cheeseburger with a gluten free bun! It was very good. The fries are gluten free also.
They sent us the manager to make sure the fish we ordered for our kid was gluten free. Great service and food
Gluten free bun. Do not have a GF menu but chef comes out and explains all that they can do.
Celiac / gluten-free review Fantastic service and concern for gluten free. Not my favorite food or prices but will support regardless due to fantastic diligence and support for rating gluten free. Even had dedicated gluten free menu. + Gluten free chili nachos!!! 😃
Ordered from the gluten free menu the volcano nachos for an appetizer. Was told that the gluten free chips were fried in a different dedicated fryer. 15 mins from my first bite and I was in a full blown wheat/gluten ingest reaction not just a contamination. We had to leave and immediately return to the hotel room. Worst reaction I've had in 15 years of diagnosis. Would not recommended this to anyone with celiac.
Our waitress was awesome and very helpful with helping me with gluten free alcohol drink. she went to ask the bartender about some gluten free drinks I could have. she even made sure to tell me that the french fries were gluten free and were fried in a separate fryer then any of the other foods.
I've been living with a pretty severe wheat allergy for close to 10 years now and have had a wide array of restaurant experiences some not so great but never truly bad until eating here. I am typically very skeptical of trying new places but I was in Destin on vacation and this is one of the few places that seemed to have enough good reviews for me to try it. I wish I hadn't. A few hours after eating something from the gluten free menu I was feeling pretty bad; not horrible to the point that they botched the whole gluten free thing but more like a cross contamination issue. I would suspect the fries as the culprit but can't be totally sure. I wish I could say that I had a great meal and got sick but alas I can't. The meal itself was pretty bad. I had the flat iron steak and somehow it came out tasting repulsive. Some of this can probably be attributed to it coming out rare (like still mooing rare) when I asked for medium but not totally. It tasted horrible either way. I would have sent it back to the kitchen had the waitress come around before everyone else in my party finished their food. Which brings me to the service portion of of this review which can pretty much be summed up as appalling. We saw our waitress maybe 5 times and she was very unfriendly throughout. So just to sum up everything I've said... Gluten Free friendly: no Food quality: terrible Service: appalling Needless to say I won't ever try any of the restaurants in this chain again. Maybe I just had a bad experience and all the stars aligned to create a truly awful time but I've shared my experience and you can decide if eating here is worth it.
Great gluten free menu, even had pricing listed. No reaction and I'm very sensitive.
If you like fish, get the grouper sandwich here! It comes on a super delicious GF bun with some heavenly tropical coleslaw on top... It was amazing! I had mine with a side of fries and tried the GF brownie for dessert. The dessert was good, but a bit dry and crumbly. Overall, we had a fantastic meal and and great waterfront view 👍💕🌴
Went here with my daughter who is highly allergic to wheat and is thought to have celiac for appetizers and to listen to music. The people were all very nice and They have a very small gluten free menu from which we ordered the shrimp which came with gluten free bread. It seemed to be a very popular appetizer as many people ordered the same thing around us. When the server came out with our appetizer they were unsure who it was for. Finally decided it was for us and gluten free. I questioned them multiple times about it and they insisted it was gluten free. Well as we were eating my daughter started to get an allergic reaction. We had to run 4 blocks in the rain to get Benadryl until we could make it to the emergency room. She also had a rebound reaction a few days later. She is now experiencing all the horrible symptoms that come along with a glutening and it ruined our trip to Nashville. Would not recommend eating here unless they change how they mark gluten free plates in the kitchen.
It's the epitome of chain restaurants, but the food is safe and the staff is well trained. I've eaten at Margaritaville at least half a dozen times and have never gotten sick. My order was wrong once and the manager walked the 2 blocks to my place to hand deliver a safe version of my carry out order along with a sincere apology a promise to review the importance of detail in gf orders. Plus, I can actually have fries!
They have a special gf menu with different options, went for the gf burger with gf bun (hard to find in restaurants). It was good. Waiter Jeff knew what he was talking about and he was a total sweety. The others had the NY strip which was very good. Would go here again for sure.
The menu seems great. I am having the nachos (amazing) without the queso (queso not gluten free). The chips are in a dedicated fryer. However if you want to eat rooftop and want anything other than nachos it is not available. This is why I gave 3 stars. After waiting 15 minutes I found this out. Frustrating but now we know 👍 should have asked.
Great bun on my burger! Burger itself was a bit over cooked and service was friendly but slow. The waitress double checked at the bar to find me a GF margarita and it was fantastic!
Great meal! The gf taco salad is good. Made with chili and not over spicy. I also had the gf brownie sundae which was terrific! Hostess asked if we needed a gf menu before we were even seated. My meal was delivered by a separate waitstaff member but at the same time.
Excellent service and amazing gf hamburgers & FRIES!!!! Delicious!
They had an awesome GF menu and knew exactly what to do when I said Celiac! My meal was great, the service was great, and no symptoms!
Great gluten free nachos, burgers, and fries (dedicated fryer). There are other options but we havent tested anything else. Service generally depends on the time of the year as it is a tourist location. Their GF buns are the best we've had with the exception of a few GF bakeries.
Wouldn't recommend coming here if you are looking for a lot of options. They offer gluten free buns but you can only have a plain cheeseburger because the rest include sauces that contain gluten. The service was horrible. When I asked to see the gluten free menu that they advertised the waitress wouldn't give it to me and rudely replied "All we have is gluten free buns and kettle chips." Also was given kettle chips with my meal instead of fries without being asked. I'm not celiac so I don't worry about cross contamination. Service was horrible, for was mediocre
Amazing cheeseburger on extremely edible gluten free bun. Fries are made in dedicated fryer & no joke, they were so good I almost saved my burger for later do I could eat them all. Server understood cross contamination and was NICE- no eye rolling & wasn't a bit bothered by questions. In fact, she explained how they do things when I asked for the gf menu.
Servers were great and understanding, I went for drinks and apps and she went and asked bar which margaritas were safe. Just two. I got the loaded nachos which were really good though were made from kettle cooked potato chips instead of tortilla, which worked fine for me.
Burger w/ gf bun was excellent! Fries & ranch dressing also gf!
Asked the waiter for gluten free options was told the volcano nachos were. Was never informed that the nachos would be made with lays potato chips. The nacho was horrible! The potato chips were not an adequate substitution and were rather nauseating in the meal. Have been to several margaritavilles and had an amazing experience and more options. Would give this one the lowest rating of them all.
No gluten free menu but waiter and chef both came out to discuss my allergy and read all the ingredients and even informed of a shared fryer. Waiter can explain options. Fajitas were great.
Great menu and great food.
Good variety of options on the GF menu. Had the chicken sandwich and fries. Probably the best GF bun I've tried.