Manager came out and assisted the waiter. Classic steam pot was wonderful! I didn't have the sausage, and exchanged shrimp for scallops.
Absolutely amazing! They had options for a person with celiacs. The king crab is delicious! I've been back twice since I was diagnosed and haven't had any problems.
"Just changed their gluten free menu," so if you want only OBSCENELY OVERPRICED $40/lb steamed crabs with no flavor other than steamed then this is the place to be. You could get crabs at a 4 star restaurant for the pricing here.
The waiter did not know what gluten was. She had to go talk to the manager and then their options were slim and obvious. It's simply seafood that if it isn't gluten free then they can't cook.
Great gluten free menu & friendly atmosphere.
waitstaff is very uninformed. woman brought me out a salad with shrimp with croutons on it after I told her 6 times I cannot eat bread and her reaction was "oh i can bring it back and take the croutons off for you" I about lost it. will not be dining here again.
Joe's have a GF menu. They say that the spice they put on the boiled fish is GF, but I asked for it on the side in case. We ordered one of the baskets with crab legs, potatoes, shrimp, and sausage. It was so delicious, and the sausage was a real treat! Did not get any gluten, and absolutely delectable! Seems to reasonably priced for what you get.
They had a separate gluten free menu which was nice. Decent amount of options. I had a bucket of seafood with potatoes and corn. Waiter didn't know about gluten free much but she went back to talk to the chef to double check everything I ordered, which was nice. Didn't get sick and had a very fun time!
LOVE THE FOOD AND SERVICE!!!! Will, the manager and Daniel our server are awesome. The GF menu may seem small but Daniel and Will worked with us and made several awesome dishes. I was worried that our first wonderful experience would be just that. One time wonder. However, after our second visit, it is with great pleasure to day it was awesome. If you can, ask for Daniel. He too has food sensitivity, so he is thorough.
Worst experience at a restaurant. Hostess, waitress had no idea what on the menu was GF, but we found options online. Besides that, a whole streamer pot was dropped by me. That would have been ok but it wasn't all cleaned up until we were ready to leave. They forgot the corn and potatoes, brought a margarita not once, but twice, with salt even though my friend ordered it without. I know I sound crabby, excuse the pun, but I truly almost never complain! The good was good... here's hoping I don't get sick.
While visiting the area last month, I took a chance and dined here with 2 other celiacs and 2 GeeFReers. The server was so funny and attentive and she made us all a funny bib which made the experience even more enjoyable. We had a blast! The steamed Crab was superb! Just delicious and succulent. Added bonus: None of us had any ill effects from dining out--they took good care of us.No cross- contamination issues whatsoever! The have a GF menu with many options. I highly recommend this place and I look forward to my next visit so I can go there again. :)
I grew up in Florida but have been living in the city of Richmond for the past 15 years. I was having a serious home-sick sea food craving like never before and after searching around I read the mixed reviews of this place and decided to give it a chance. The staff was very knowledgeable about celiacs and the manager even came to my table to go over my options (they do have a gf specific menu). The Steam Pots were pricey as people have stated but it's giant pots of seafood- as a reasonably minded consumer I understand the price of seafood is higher than that of a typical chain restaurant entre. The prices were not unreasonable for the quality and sheer amount of food you receive. Being a chain, Joe's Crab Shack's seafood is going to be from frozen supplies, even though they are located in touristy beach areas. Any diner should know this. Taking that into consideration, It was delicious and I had no reactions from the 4 steam pots my partner and I consumed between us. Although there are many locally owned seafood restaurants to enjoy in VA Beach my first stop was here because they had specific gf menu that I could view online before stepping foot into a location. I didn't want to risk cross contamination on the first day of my vacation. A lot of smaller establishments either don't have any gf reviews out yet or said they couldn't accommodate gf options when I called (or had no idea what gluten was). My personal experience was great and I will surely eat here in the future so long as they don't try to place a bib on me ever again.