Joe's Crab Shack

2.0 stars 2.0 out of 5 1 rating

2120 South Hwy. 6, Houston, TX 77077

(281) 558-7111
  • User profile picture thumbnail
    2 ratingMarch 09, 2013

    We were sorely disappointed in our experience at this location. They didn't have any gf menus available (had to go print one off in the back manager's office) and none of the staff, *including* the manager, really understood what the gf menu entailed or how to feed a patron gf. His party line was that couldn't ensure that it'd be totally safe for us. We'd had a tremendously fantastic experience at the restaurant in Galveston but this one left us completely nervous. I don't think we'll be going back even though none of us got sick from xcon. It was far too stressful worrying whether the kitchen staff understood what they were doing, whether the wait staff, hostess staff, or manager, really knew about the feature that their corporate office chose to roll out. Completely scary. We'll be approaching the corporate office with our feedback about this because obviously there's a fail in the training from the top down. If it hadn't been for the kitchen's inherent cooking procedures, we would have also gotten sick.

11:00 am - 12:00 am
11:00 am - 12:00 am
11:00 am - 12:00 am
11:00 am - 12:00 am
11:00 am - 12:00 am
11:00 am - 12:00 am
11:00 am - 12:00 am

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