Kilwins

2 ratings
$ • Specialty Store
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Dessert, Ice Cream
Safety Rating
2 ratings

As rated by the community

207 W Venice Ave
Venice, FL 34285

Most Recent Reviews


Overall Rating

Review


The employee at this location was not willing to open a new container for my child with celiac. Other Kilwins locations have been great about this but I would not recommend this one due to cross contamination of not being willing to open a fresh ice cream container.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

Overall Rating

Review


Large selection of gluten free ice cream

Celiac friendly?

Yes

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Ice Cream

Categories

  • Kid Friendly
  • Specialty Store

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Reviews of this Chain

Celiac

Overall Rating

Review


Employees stated nothing they offer was safe for a person with celiac. The ice cream isn’t safe due to scooping into cones and getting a new tub out wasn’t an option. All prepackage items had a disclaimer about being prepared in a shared facility and with shared equipment (so maybe ok but high risk). I would not recommend someone with celiac visiting this location.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Hashimoto's

Overall Rating

Review


Staff was able to answer allergen questions however there could be cross contamination from the shared scoops

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


Although their packaged candies are processed in a facility that share equipment, they make their Carmel apples fresh, on site daily. After watching them confirm their ingredient list in person, they confirmed their Carmel used for their Carmel apples is GF.

We tried the apples and they were delicious - no issues.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


We always enjoy Kilwins when we are in town and have never had any issues. We love the ice cream (in bowls) and great assortment of fudge.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


It seems like very little businesses actually understand gluten intolerance or celiac here in Key West. I had no luck here, as the worker did not know what we were trying to say when we said we were gluten free. She asked her coworker and the coworker said "the sorbet might be ok?". Original worker I spoke with got out the nutritional facts binder and unfortunately all the ice cream was cross contaminated with wheat as its processed in the same facility. What a shame. At least the staff were tolerant and tried to be understanding

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

More Info