The servers were willing to get a brand new tub out, new spoons and new gloves. They also showed me ingredient lists so I knew what was safe!
— Very
— No gluten-free information on the menu
— Some
— Excellent
Awesome place, very knowledgeable staff. They have a GF free menu and they were fine with my request to clean the spoon before getting my ice cream. I’m celiac and super recommend.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They dip pretzels in their caramel. It is not gluten free. Staff did not realize this until I asked questions and informed them.
— Not very
— No gluten-free information on the menu
— Some
They always open a new container of their ice cream with no hassle to prevent cross contamination. And they have a full list of all their gluten free ice creams.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
I always get the Sea Salt Caramel shake or dish and have never had a problem. Delicious! The only thing I would like more is a gluten free sugar cone, which is NOT available here.
no gluten free cones as previously posted. plain chocolate in a cup was delicious!
No
Kilwin's offers gluten free ice cream cones! A must for the little ones, and the best ice cream around.
The staff was very knowledgeable about items that were gluten-free and they had ice cream listed based on their allergies. The staff washed all utensils, changed gloves, and got us a fresh ice cream from the back so there was no cross contamination. We also tried some fudge and all flavors were gluten-free. We were really impressed and our kids loved it! No indoor seating but limited bench seating outside, this is a very busy location
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Very kind staff. Definetely knowledgeable. They have a list with gf icecream. I was scared because of the cross contamination. They open for my daughter a new bucket of ice cream.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Employees stated nothing they offer was safe for a person with celiac. The ice cream isn’t safe due to scooping into cones and getting a new tub out wasn’t an option. All prepackage items had a disclaimer about being prepared in a shared facility and with shared equipment (so maybe ok but high risk). I would not recommend someone with celiac visiting this location.
— Not at all
— No gluten-free information on the menu
Staff was able to answer allergen questions however there could be cross contamination from the shared scoops
— Not very
— No gluten-free information on the menu
— Some
— Good
Although their packaged candies are processed in a facility that share equipment, they make their Carmel apples fresh, on site daily. After watching them confirm their ingredient list in person, they confirmed their Carmel used for their Carmel apples is GF.
We tried the apples and they were delicious - no issues.
— Very
— No gluten-free information on the menu
— Not Much
— Excellent