I went to a corporate bbq here in early august 2023 and was pleasantly surprised. At the grill a team member had celiac and she gave me a ton of options, ran down the grill area with what I can/can’t have, grabbed my veggie skewers from a separate fridge in the back. Burger was grilled separately, I am extremely sensitive celiac and had a great time. Ice cream was a no, ice cream team members were not very helpful, but for a corporate event with grill items I was pleasantly surprised. Be sure to ask for what you need - there are options but it’s not obvious.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
No allergy menu available at the seafood grill despite the website stating that gluten and many other allergies can be accommodated across the site. They offered a bunless burger and do not have a dedicated fryer.
Ice cream window did not have an ingredient list when asked. Rather, they said to ask which flavor we'd like and they could confirm it's gluten free. They were happy to scoop from a fresh tub.
If you're here for anything other than ice cream, bring your own safe food. Super disappointed.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
This is hands down my favorite ice cream of all time. If you tell them it’s an allergy they will scoop from a new tub, wash hands, change gloves etc. haven’t had an issue here :) I always get the black raspberry!
— Very
— Some
— Excellent
Celiac? Be prepared to pour over a long list, when they find it, and then wait an extra 10 minutes or so for clean scoops, etc. On the restaurant side, selection is thin at best for GF folks. This place gives almost zero f’s about your gluten issues.
— Not at all
— No gluten-free information on the menu
— Not Much
— Average
We had been there before and gotten vanilla chocolate chip ice cream and my daughter was fine. Next time we went my husband ordered vanilla chocolate chip and was given vanilla with chocolate sprinkles. My husband went back that our daughter has celiac and she cannot have gluten and the order was incorrect. He was told that this was gluten free. My daughter only had two spoons at most and her symptoms were horrible the next day. Please insist on making sure they clean the scoop and give you the correct order as otherwise my daughter and we suffered through pain. Hope it never happens again.
— Not at all
— No gluten-free information on the menu
— Not Much
— Good
They’ll scoop their ice cream from a new container if you ask! I have no idea about the grill area. I honestly avoid the food 🤷♀. Everything comes without a bun and they’ll cook it clean if you ask.
Not sure about the actual food, but many ice creams are gluten free and quite good!
They do clean scoops for Gf orders. The chocolate sauce is Gf. They have a huge list (in a binder) of everything they sell. So good!!
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
They do not have a gluten-free menu, and do not identify menu items that are gluten-free. The foods are fried, and I am not sure if the french fries are even gluten-free.
We were here on July 3, 2020. You could order a lobster roll without the bun. There is a pulled pork sandwich, (without the bun) but they could not confirm if the pulled pork is gluten-free or not. Same for the hotdogs.
— Not at all
— No gluten-free information on the menu
— Not Much
Went here for the gluten free buns. NO GLUTEN FREE BUNS. Amazing ice cream.
Yes
Large selection. Good about getting an unopened container.
Yes
very good about going to the back and getting fresh, uncontaminated ice cream.
Udi's bread for all sandwiches and some gluten free pastries.
No
Yes, its a bit slower for gf ice cream but we've never had a problem with them going out back and scooping with a clean scoop and have never gotten sick. So 5 stars for ice cream. Limited options at grill shack in Westford but they do have a few options for celiacs at corporate/ group events.
Yes
yummy ice cream peanut butter fudge
Yes
Yes
Late night splurgeeee super yummy very good about cleaning materials when notified of an allergy and even have a whole gf menu! My favorite is mint chip
They have a list of flavors that are gluten free...I went here last year and got a clean scoop from a new container of ice cream (and it was delicious and I didn't get sick). However...I went this year and I was told that they do not normally clean scoops between different types of ice cream. They will clean scoops if asked for allergies but they wouldn't scoop from a new bucket. No point in cleaning the scoop if the ice cream is potentially already contaminated. Not celiac friendly.
No
Very good ice cream and friendly knowledgable staff. I had chocolate chip. Will be back. Wish they would offer gf food as well (at the food stand).
The ice cream was honestly awesome! The staff was very knowledgable and scooped my ice cream in the back freezer out of a new container with a clean ice cream scoop. They had many gluten free flavors. I can't wait to go back.
Yes
It's great to go out for ice cream and I can get my favorite flavor (black raspberry) at a regular, popular ice cream stand :)
Yes
FYI, the website lists only 3 flavors of ice cream that are GF: vanilla, chocolate chip and mint chocolate chip. My son wanted the M&M ice cream and they told him that it is not GF.
Yes
They have a huge list of gf ice cream - just ask for the list. I think it has everything except for the flavors with cookies in them. It's really the best ice cream anywhere!
Ice cream-Delicious! The workers have binders at the ice cream windows that list out ingredients and allergens. Used a clean scoop when asked.
Seafood and Grill Shack-Did not order anything. Nothing noted as gluten free on the menu. When asked if they had any gluten free options, he said the only thing they could do was sub out lettuce for a bun. They did not have gluten free buns.
— Somewhat
— No gluten-free information on the menu
— Some
— Average
Amazing Ice cream. Have gluten free menu and described good protocols. Didn't feel sick afterwards
— Very
— Separate gluten-free menu
— Most/All
— Excellent
We’ve been here several times. Great experience. You need to go inside. My celiac kids get the turkey sandwich with bacon. Great quality, yummy, and always safe. They have a separate space, including a toaster.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Gluten free options (sandwiches and usually baked goods) are available inside at the cafe. This review is for the inside Cafe- the outdoor grill here is not celiac safe. The cafe has a dedicated GF toaster and always uses clean utensils and prep spaces. One of the employees in the Cafe is Celiac and she also does the GF baking when they have baked goods (brownies were top notch!) The sandwiches are also amazing- most every sandwich can be done on GF bread! Also ordered ice cream and they scooped it from a new container as well. This was the perfect stop as we traveled out and back from Western Mass!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I had an awesome experience in their cafe yesterday! I was poking around the store and saw that they had GF cookies. I asked the very friendly people behind the counter if they were cooked separately from regular cookies and they told me all about their GF preparation. For example, for breakfast and lunch sandwiches, they have a separate toaster, separate cutting boards, they change gloves, etc. I was very pleasantly surprised because I wasn’t expecting to be able to eat there- just figured I would sit while my friends got food from the grill outside. I ended up getting a Turkey BLT on GF bread and it was delicious! The workers were awesome at their explanation of their kitchen procedures and knew all about cross contamination, so I felt safe eating there. (This coming from someone who is super sensitive).
Yes