Amazing! They take allergies very seriously, manager takes your order and brings the food to you. Lots of options! Taste amazing! Very busy with a long wait but worth it!
— Very
— Most/All
— Excellent
My favorite place ever. Huge allergy menu!! I got a cheeseburger on a gf bun and seasonal fruit. The manager herself took my order!! The manager is also the one who brought me my food. They have a separate place where allergy food is prepared. Always delicious!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Excellent experience!!! They have an extensive Allergy menu (including apps) and they take it very seriously. The manager takes all allergy orders and delivers the orders to the table. They have separate prep areas and gluten free buns for sandwiches.
We ate here twice during our Spring Break vacation in Destin. If you are hungry and have Celiac or allergies LuLu's is safe!!
We can attest that the chips & queso, jerk chicken sandwich, and cheeseburgers were tasty.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
The manager came and took our order to ensure everything was made correctly. He brought our food out too. Looks like they treat everyone with a food allergy this way. Their food allergy menu was great! I would eat here again and again.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Much like the North Myrtle Beach location, the Destin, FL location menu and gf food handling did not disappoint. The manager must take your allergy order and deliver it. They have to wear gloves when they bring it to the table. All gf food is prepared separately from the other food and all allergy prep is done separately from the rest of the kitchen. Large menu that has more than just salad and rice options. Gluten-free buns are excellent toasted and buttered too perfection.
However, we visited this location on a Monday in late March and it was a 2 hour wait for a table and then once seated and meal ordered 40 minutes for our gf burgers to come to the table. The non gf eater got their food, ate, finished, and had their plate cleared all before our food even reached our table. No compensation just a “sorry the kitchen is busy.” We arrived at 6 PM and expected a wait for the table but the food didn’t arrive until close to 9 PM and that’s just not acceptable.
All that said, we will likely come back to this restaurant when in the area because you can’t beat the GF food handling safety.
— Very
— Separate gluten-free menu
— Some
— Good
They have a huge gluten free menu and the waitstaff was very knowledgeable about cross contamination. The manager comes out and takes the gluten free order, they prepare it in a separate part of the kitchen, and brings it out separately. We were so relieved to know that my husband was safe to eat here. Did not feel any "glutened" affects over 24 hours later. Plus - AWESOME views and great atmosphere. Highly recommend.
UPDATE March 2024: LULU’S IS THE BEST!! If you are celiac in Destin this is a MUST go!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
I have Celiac and a dairy allergy and they took my needs very seriously!! I had a hamburger that was the best burger I have had in years! I ate chips and salsa with it which was very good. I was very impressed when my husband ordered queso and the manager brought the queso out separately so he did not contaminate my meal. We ate here 5 times in 6 days! I highly recommend LuLu’s!! I wish we lived closer so we could come here regularly!
— Very
Wonderful! Can’t say enough good things about lulu’s. Food was delicious. They have a gf menu - you let your waiter know you are ordering gf and the manager comes to the table to explain the gf choices & personally takes it to the kitchen. They have a dedicated gf food prep in the kitchen. Aside form the food, the setting in beautiful- right on the water- a fun place to eat
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Wonderful experience! Manager came out and took my son’s order.lots to choose from.he had a burger chips&queso. Manager prepares and brings it out.
— Very
— Most/All
— Excellent
I have eaten here many times with no reaction. Burgers, tacos etc but did have a shrimp Caesar salad that gave me some problems recently. I will stay away from it but still over all safe place. Some managers are more careful, thorough and knowledgeable when taking your separate order.
— Somewhat
— Separate gluten-free menu
— Most/All
— Good
Very careful about cross contamination
— Very
— Most/All
— Excellent
The service was wonderful and they definitely cater to those with multiple food allergies. The manager takes allergy orders separately and they take all the necessary precautions to protect you. I had a question and when they did not know they called corporate to make sure the ingredients were safe to consume. The food was excellent and would definitely recommend going there.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Dedicated menu to food allergies! And it’s extensive, not just a few items. They also take your allergy order separately so that it is cooked correctly. It felt very safe! The food was delicious, and the restaurant was beautiful!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
They have a separate kitchen for those of us with allergies and a manager takes your order and brings your meal to you separately from others at your table. Service and food was great.
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
I found this place on the app with great reviews so had to try. Excellent food and experience! I asked for an allergy menu when we checked in and they have an entire book with pages for each allergy. I asked the server about how allergy orders are handled and she said that a manager would come to the table to take my order and they have a separate area where allergy food is prepared. The manager did come take my order, explained to me about procedures, and brought my order out separately. I even got my food before the rest of my family. I got the grilled chicken tenders which were seasoned and very tasty. I also had green beens, chips snd white queso. Everything was excellent and we all want to go back. Highly recommend and felt safer than ever. I am celiac and very careful to avoid cross contamination.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Protocols are awesome - food is fine. We told the waitress we have celiac so she got the manager. The manager took our order on red slips, and our food came out on unique plates. So we loved that! It’s massive - crazy and loud and fun - food was pretty good - not amazing but fine. Sunset would be a fun time to be here!
— Somewhat
— Separate gluten-free menu
— Some
— Good
Great Experience!! They not only have a gluten-free menu, but they have a special cook that will come take your order, cook your order and serve your order on a glass plate, separately from every one else’s!! You will feel special instead of “left out”!! I’m sorry I didn’t ask his name!!! He was so sweet and made me feel good about my choices!! ❤🥰❤ I’m new to Celiac Disease, but this is by far the most caring place I’ve been to!
— Yes, the establishment is dedicated gluten-free
— Excellent
We had an amazing experience at Lulu’s! By far, the safest dining experience we have had for Celiac/allergies! They have a separate allergy menu with a wide variety of options, the manager comes out to take your order and walk you through any questions and hand delivers your food as well! Highly recommend this place to anyone with dietary restrictions!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Manager always takes your order and brings your food out if you have an allergy. They have a great allergen menu. Always feel safe eating here!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Dedicated menu. Manager came to table to take order and deliver order. Service was fantastic, food was good.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Waiter does not take your order. Manager came out and discussed my dietary restrictions and answered all questions about the menu items and then takes your order. Large gluten free menu. Manager then was the person to bring out my food and came back to check on me. This is the second time I have gone to Lulus and will 100% return again.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
I had high hopes from all the great reviews, but I ended up having a reaction before I finished my entree. While the manager did come talk to us, it seemed like our waitress was him do it more as a formality as she took my order then the manager followed behind us listening to us repeat them. The waitress seemed visibly unhappy to wait on us repeating the order and her having to stand around while we did. While the entree was brought out by the manager, the chips and queso was not and it was after finishing some of that that I began to have trouble breathing, felt nauseated, etc. A few red flags I ignored and paid the price for it. I say if your waitstaff/manager isn't paying you much attention or don't seem to be taking your GF needs seriously ask to sit somewhere else as I feel this reaction may have been an isolated incident at this Lulu's location.
— Not very
We ate here 3 times this past week. As others have stated, they take allergies seriously. We felt very comfortable with their process and my son enjoyed the GF options. We do wish they had GF fries/dedicated fryer. Would highly recommend.
— Very
— Separate gluten-free menu
— Some
— Excellent
For safety, I would say it’s 5 stars. We ate here three times on our trip because of safety. I only give it 4 stars since they do not have a dedicated fryer so you can only get grilled items. It was good though, and you can’t beat the measures they have in place. They have a separate prep area and the manager takes your order. If you have other allergies, there were several pages listed in the menu for egg free, etc. For future trips, we’ll eat here. The atmosphere is great.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
My son ate here three times while visiting. He really enjoyed it. Manager took the order and delivered the food.
— Very
— Most/All
— Excellent
We love Lulu’s. Manager comes over to take your order and gluten free dishes come out on different plates. Highly recommend!
— Very
— Separate gluten-free menu
— Some
— Excellent
Very very impressed with how they handled the seriousness of a GF request. Our waiter wasn’t even allowed to take our order once we mentioned being GF. The manager came over and took the order. She said she gives it to the head chef and he personally cooks the food and tells her when the food is ready then she brought it to the table. The food was hot and delicious. Highly recommend.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
Visited here for the second time. Honestly can’t remember what happened the first time but I do know the manager came over to take and give me my order. Today was a different story. Manager did take order but did not bring it out. I walked by manager half way through eating and he asked if my food came out. He said he was supposed to bring it out. I got sick immediately after eating here. The food is way overpriced (paying for the atmosphere) and I got sick. Won’t be dining here again.
— Not at all
— Separate gluten-free menu
— Some
— Below Average
Lulu's staff were knowledgeable and seemed to take dietary needs seriously. They provided an allergen free menu. There was a page dedicated to each allergen, gluten free, egg free, shellfish free, dairy free, soy free. The server took the general orders and a manager came over to take celiac orders. The manager also served the celiac meals separately from other meals. There was a sense of safety at Lulu's and I would recommend this establishment.
— Very
— Separate gluten-free menu
— Some
— Excellent
Gf menu, same offerings across franchise. Food was fine, but Service was NOT as safe as the orange beach location. The normal Waitress took our appetizer order(spoiler alert company policy says she’s not allowed to do that) but had to have a manager come get our ‘allergy order for dinner’(the manager is supposed to Come take all allergy orders). Appetizer came out and was NOT gf safe, ground beef nachos are NOT safe and had to be sent back for a safe option(bbq or crab melt). Entree was delivered by manager, no Problems. Jerk chicken sandwich on gf bun.
— Not very
— Separate gluten-free menu
— Most/All
— Excellent
The food is delicious and they take allergies very seriously! Manager takes order and brings you your food.
— Gluten-free items are marked on the main menu
So impressed with the gluten free menu and food! They were great about assuring me that the food would be cooked in a separate area and had another waiter take my ordered separate from the others at the table. Had a crab nacho and wedge salad. Huge amounts of food and yummy flavors.
— Very
Fish tacos and shrimp tacos were delicious. The blackened fish was not too spicy.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Very knowledgeable about allergies. Has a GF menu. All the GF food is made separately and only brought out by the manager.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Limited options if you don’t like seafood. They send the manager out to take your order. I ordered the Cesar salad with blackened chicken off the gluten free menu. The manager brought it out while I was in the restroom. When I got back to the table, I realized there were tons of croutons all over the salad. I flagged the manager down and asked her if the croutons were gluten free and she said they were not. I then had to wait for them to remake the salad. I understand restaurants make mistakes but if they are making it a point to have the manager bring the food to the table, then I think the manager should be double checking that it is prepared properly.
— Not very
— Not Much/None
— Below Average
The manager came out to take our orders. They have a dedicated allergen menu. Great experience and we were tempted to only eat here for our entire trip!
— Separate gluten-free menu
— Some
— Excellent
Lots of choices and very knowledgeable about allergies!
— Yes, the establishment is dedicated gluten-free
— Excellent
Great allergy friendly restaurant. There is a separate allergy menu and the manager handles the entire order to ensure it is properly prepared. The food is absolutely delicious! This is my new favorite restaurant.
— Separate gluten-free menu
Had a great experience by the beachside. Great choices for GF and very knowledgeable!
— Very
— Most/All
— Excellent
Second time eating here a year apart no issues. I ordered the bbq nachos and there was so much food. Manager came out to take our order and delivered it. I would recommend here. Just know that they are a little pricey for the food you get. Hubby got two shrimp skewers with rice and our meal was about $70 with tip. But there is no price on safe food.
— Somewhat
— Separate gluten-free menu
— Some
— Good
Amazing allergen procedures!!! Food was pretty good but not amazing. The manager spoke to us and food came out separate
— Very
— Separate gluten-free menu
— Most/All
— Good
I really loved this place. From the waitlist app check in to avoid standing around for an hour, to their diligence of allergies. The waitress didn’t take my order because the manager handles all allergy orders from order to delivery. There is corn hole and other sand activities for the kids. And the food was pretty good.
— Very
— Most/All
— Good
Really great food! On top of that, they have a whole allergy menu. Food is brought out by a manager to make sure there isn’t cross contamination. I actually felt like a VIP.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Beef Nachos and Cheeseburger with gf bun. My son has celiacs and they were very knowledgeable and professional. Separate waiter/manager came out and took my sons order and delivered it also separately from the parties food. Food was great and my son was very excited he was able to have the Nachos which are rare to find fully GF.
— Very
— Separate gluten-free menu
— Some
— Excellent
Wonderful experience! The food was excellent and they have a variety of stuff so you’re not limited to salads while everyone else is eating comfort food! 😆 they have burgers, fish sandwiches, tacos, and the chips and queso is also safe. The food was so good and we felt so safe we ate here 2x on our trip. The manager takes your order w any allergy and handles any questions, and I was impressed to see their allergen menu also had seafood and shellfish free options. If you’re celiac/gluten free and headed to the beach try this place out!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
— Very
— Most/All
— Excellent
Felt VERY safe eating here! Separate “allergy menu” for many of the common allergies- including gluten. Waitress took the order for the table and then had the supervisor take my and my daughter’s order since we both have celiac. Our food was delivered separately from the rest of the table as well. Made me and my daughter feel very comfortable eating here! Will be back next time we are in Destin area. (Setting is great too- beachy and on the water)
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Amazing experience for someone with celiac. Awesome atmosphere. Our waitress got a manager to take my order and said they would treat me like a princess.. and that they did! I had an appetizer of guacamole, salsa and queso cheese dip with corn tortilla chips and for the main dish a cheeseburger with gf bun and coleslaw. It’s been 24 hours and I did not get sick and I’m very sensitive. Highly recommend while in Destin!
— Very
— Separate gluten-free menu
— Some
— Excellent
I hate to even leave this review as I think they have a protocol in place for allergies, including celiac disease, that is likely effective 99% of the time. But after being told how careful they would be with my son's order of a gluten free cheeseburger, with a separate manager handling the order herself, and it being prepared in a separate kitchen, our son's order came out on a gluten bun. I didn't realize it until he had scarfed down the top potion of the bun, when I realized after picking it up and smelling it that it smelled like a typical, sweet gluten bun (think, Mrs. Baird's). I asked for the manager to confirm the brand that they use for gluten free buns, and when she told me they used Udi's I realized what he had consumed was, in fact, not gluten free. The damage was done and we've been having to deal with the ramifications for the rest of our trip as he has dealt with severe cramping and being overall weak and lethargic. Lesson learned for me is to do a thorough inspection when food is delivered and not trust what seemed to be a very well vetted system, as proven by the high number of positive reviews.
— Not very
— Separate gluten-free menu
— Not Much
— Poor
Excellent service and very knowledgeable about GF. Manager came and took my order separately. They have a variety of allergy menus.
— Very
— Separate gluten-free menu
— Some
— Excellent