Based on previous reviews, I had high hopes about eating here. It's true that when informing your server of a gluten allergy, you receive a list of items to not order instead of a gluten free menu/list of what is safe to eat. You would assume that anything not on the list would be safe to order however when asking about their Smoked Wings which were not on the list but noted on the menu that they were "flash fried" we were told they did not have a dedicated fryer and were not safe. Oops. 1st red flag. Ordered the Smokehouse Chicken after repeating to my server that I had a gluten allergy and meal came out with a giant piece of jalapeño corn bread (not gluten free) on the plate. Sent it back, requesting a new meal due to likely contact with the rest of the meal. New meal came out within moments which raised concern that they just took the bread off and re-served the meal. Needless to say, within hours after eating it was clear I got "glutened." I did have a pleasant email exchange with the manager who refunded our meals, said that she would have meetings with the entire staff to retrain them on gluten allergies and would add the wings to the "do not order" list. A corporate response was a bit more troubling, explaining all their internal procedures to ensure food allergy diners safety but clearly they had no idea that frying food in a shared fryer would cause cross-contamination as it was news to them. I will avoid based on my experience. I hope they follow through and tighten up their internal systems to ensure their gluten free food is actually gluten free.
Great BBQ and staff. Plenty of GF options.
Our server was very conscience of my son's gluten allergy. She has wonderful knowledge of the menu. Service was lightning fast. Price is fair for the amount of food you get. I love walking in and when talking about gluten allergies the list you get is what you can't have!
Decent BBQ, $10-20. Ask for the menu that shows what you can't have plus add some common sense. Request no Texas toast and enjoy.
I will never eat here again. Last night I went and made it very clear to the waiter I was allergic to wheat, serious enough to carry an epi pen. He wasn't very knowledgable and said not to worry. He told me he couldn't guarantee any the sides were gluten free so I opted to not do any sides and just get plain chicken with bacon and onions. My plate came out with a large piece of cornbread right on top of my food! I politely said I'm sorry, I can't eat this and he said no problem I will get you another plate. Two minutes later he comes back with what I feel was the same food just with the cornbread removed. He insisted it was a new plate even though the new plate had butter on it. I am not one to complain so I asked for a box to take it home for someone else. When the bill came for my friends, I was charged the wrong amount for the chicken and was charged for two sides! I couldn't believe that they messed up my food, I couldn't eat, then they have the nerve to charge me $18.00 for a small piece of chicken, a slice of bacon, and onions (which I later found out are all possibly cross contaminated anyway). After paying I spoke to the manager who claimed they are "usually" good about these things but gave me the excuse they were busy. She did refund my money however. Bottom line, I do not feel safe to ever eat here again.
Service here was outstanding. The waitress was on top of her game and was very knowledgable. Lots of gluten free items and was handed a sheet of paper to tell me what HAD gluten in it (short list). I had the Mojo Chicken and my gf had the pulled pork. I would def opt for the pulled pork, it was SO GOOD. Their sauces were gluten free and REALLY tasty. Their Brunswick stew was AMAZING and gluten free!!! Had my chicken had been better I would've given this place 5 stars. Their French fries were made in house and so good!
Food was amazing! Incredibly knowledgable staff! They make notes on orders to ensure that gloves and utensils are changed. The understand food allergies and the ingredients in their meals. They even label fries as containing gluten because of cross contamination. I will eat here every time I am in St. Augustine!
Their menu states their fries and chicken wings are gluten free, yet they cook them in the same fryer with everything else. After asking the cooks said they could cook the wings on the grill. Anyways, if your celiac you can eat here but ask lots of questions and make sure you let the cook know your celiac
This was amazing BBQ!!!!!!! They had a sheet of things I couldn't eat and really it was stuff I already knew I couldn't have. I had the pulled BBQ with beans and mash potatos and it was good! We also shared nachos as an app and they were also amazing! I say give it a try as a GLUTEN FREE FRIEND.
Server and kitchen staff are knowledgable about celiac and proper food handling, and they assured a GF meal. Server guided me through the menu so as to avoid hidden gluten. Fryers are not separated; be sure not to have fries. I really enjoyed it!
Good BBQ. They have a list of items that contain gluten.
It was fun to have several sauces to choose from. We all had BBQ meats and tried several sides. Service was sweet, but plan a little extra time.
Had lunch there today. Service was good. Nothing out of this world. Food was good as well. Not the best BBQ I've ever had. Had the ribs. They were delicious but not hot. Sides I had were beans and a side salad. Both were just mediocre. Would I return? Maybe. But it wouldn't be my first choice for BBQ. So far no reaction.
If you're in the mood for great BBQ, this is the place to go. It's a gluten free, meatlover's paradise. :)