Old Custom House

Although no specific GF menu, the staff was genuinely helpful about what I could have from the menu. They confirmed things with the kitchen staff and we went back for a second night. I know that dining out in general is a roll of the dice but my experience was awesome. Fyi the bacon wrapped filet mignon was incredible.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Dog friendly
• Good for dinner
• Offers outdoor seating

I talked at length with the woman taking orders and explained that my two year old son is celiac and cannot have gluten or he will get sick. She was helpful and did explain that they are not gluten free but had one option that can be accommodated - fish tacos. I also cleared the nachos with them for beans, non season grilled chicken and corn chips but they failed to tell me the corn chips were fried in a non GF fry vat. I had specifically asked about the fryer too because they do a lot of battered fish. The manager did come out and apologize and comp us the nachos after we all discuss Ceres the mistake but my son had already ate a bunch. Sadly The following day he had a reaction.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other Characteristics

• Good for breakfast/brunch
• Good for kids
• Good for lunch
• Offers outdoor seating

A server here with celiac told me that she doesn’t eat there, because the space is shared with a pizza place and flour is everywhere.

I was told that a burger with a lettuce wrap was gfree. After I ordered, I was told that the beef itself was seasoned with gluten. I was told that the salad was still sketchy, because of how much flour was thrown around in the kitchen and was advised not to eat here.

Nice staff, but unaware of what is gluten free, except for the lovely fellow-celiac server who came out to tell me that my order wasn’t actually gluten free.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Other Characteristics

• Good for dairy-free

Not gluten free, I ask every year for gluten free pancakes, bread or anything! They don’t care...

Celiac friendly?

No

NEVER EAT HERE if you are truly GLUTEN FREE!!!

The one star rating is only because it is required to submit a review.

I had to be taken by AMBULANCE from the beach because of their lack of knowledge! I called and did not ask to be reimbursed for medical or meal. After 10 hours in ER I called and I merely asked for a manager to call me so I could talk them through the importance of communicating and caring for patrons with allergies. NO one ever called me back!

I called because I Never want anyone else to go through what I did. I wanted staff trained to never substitute food items without talking to the patron and to to never guess on anything. People with allergies entrust service staff with THEIR well being. DO NOT TRUST THEM!!!

Celiac friendly?

Yes

there are some options for gluten sensitive people. I was there for lunch. they have plenty of salads, you can get your burger wrapped in lettice ect. I ordered the shrimp and fries. The waiter assured me the fries were gluten free. I don't think he was right. They looked like seasoned batter dipped fries. I usually don't have a reaction if it was fried in a contaminated fryer. I am in a lot of pain right now. My joints and back are extremely painful and my stomach is bothering me too. I also ate a GF cupcake at a friend's house but she said it was GF and it probably was because they are a GF household.

Celiac friendly?

Yes

Did not eat here. When I asked about gluten free, I was told only the salads and some pf the dressings

Good gluten free options available and dog friendly.