Permanently Closed

Pei Wei

4 ratings
$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Soy Sauce

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

13429 N Highway 183
Austin, TX 78750

Most Recent Reviews


Overall Rating

Review


The food was relatively good but the server was not very knowledgeable about gf. They also only had 7 gf options on the menu out of over 45. Three of which were salads

Updated 5 years ago read full review

Celiac

Overall Rating

Review


They use clean oil and clean corn starch to batter the food if you tell them celiac or wheat allergy

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


I recently went with a large family group and as stated before the gf menu is small, and I had the orange chicken and it was made with some sort of sweetner which wrecks havoc on me and didn't taste well. But no gluten symptoms, staff didn't seem knowledgeable when asked about other items so I didn't risk it. The rest of the family enjoyed and over all not a complete disgust, but I was put a little of by the lack of options

Celiac friendly?

Yes

Updated 9 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Soy Sauce

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Japanese
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


I was told they changed their protocol and now use clean oil and clean corn starch when told celiac or wheat allergy
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More Reviews


Overall Rating

Review


Small GF menu, but the spicy chicken is great!

Updated 11 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


First time visit and employees very accommodating with GF request. Food simple but tasty and even given packets of GF soy sauce.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Decent food but a little on the pricey side for the amount you get. Many gluten free options on the menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


I wish I could give it zero stars. I love Pei Wei. They don’t have them in Chicago anymore. I’ve been planning on having dinner at this location the next time I visited Phoenix… years in the making.

I walked up to the front in the teenagers running the place said we’re closed for 15 minutes because we’re going on break. My flight boarded in 25 minutes so I asked them if it was really gonna be 15 minutes or 30 minutes. They said 30 minutes. I asked them how long it takes to make the only gluten-free meal they serve. They said they don’t have any chicken so I asked him if they had anything that could be done gluten-free and they said no. Those employees and the manager are to be ashamed of themselves . By the way, it’s not like it was in the middle of the night. It was 5:30 in the afternoon, dinner time

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Celiac

Overall Rating

Review


Terrible I got cross contaminated so badly I was sick for days. My daughter of vegetarian found a piece of meat in her meal.

Just disgusting.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


Eat here often. Tested the kung pao chicken with nima sensor and it was safe. Love it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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