We have eaten here for at least six years, sometimes once a week, and I have only gotten contaminated once. James is knowledgable, as is Audry ( manager). Very accommodating to GF. Ask for double coated meat if you want it crispier. Love the Pei Wei spicy chicken salad, mild! Six options on the GF menu. If very sensitive, ask for them to burn the wok twice. 20 or so GF options!
Hardly any choices and I personally thought their food tasted awful. Won't ever be back.
they only have two options for gluten free plates :/ and I had a reaction to their food so I'd pretty much stay the hell away if you are celiac or what I am which is gluten intolerant . it was a really bad experience !!!!!!
terrible! they only had 2-3 options!
After my celiac kids got violently ill the last two times we ate here, I complained via the online Pei Wei site. Customer service was outstanding and they sent us 4 free meal gift cards to use and reassured me they have reviewed gf safety guidelines, etc. so we tried it again. I was told that they do not have separate utensils or woks for GF. They put oil in the wok and heat it to a very high temperature and call it good. Folks, please note that gluten is a protein and it doesn't "burn off" like they describe. I do NOT recommend this for anyone with celiac, it is simply not safe.
I got very sick eating here after numerous successful visits. I have not gone back.
I have eaten here once since being GF. I had high hopes but got sick. I'm very reluctant to try it again even though I know mistakes happen. just hate to spend money on a meal just to be sick. I am sure I will try it again one day.
Love the food. Fresh, hot and fabulous! Nice gluten free selection, even gluten free soy sauce. I ordered the gluten free Pei Wei Spicy Chicken with brown rice and it was excellent (especially if you like a little spice).
You can ask for sweet and sour non-breaded chicken over rice noodles.
If you have celiac disease ask for your food to be in take out container, even if you are dining in. This will avoid cross-contamination from the servers.
Wow! Quick service and fresh taste! recommend to all my Gff's!
I gave this a four star due to the tastiness of their food. They're GF menu is very small, like 4 items, but I haven't gotten sick. They're GF options are carefully planned, as they go so far as to cook the veggies in water instead of veggie broth because the broth contains some barley. This is a sister restaurant to PF Chang's, so they have a decent amount of training, although, not as much as PF Chang's does.
Great flavor. Consistent product.
Good food and celiac safe. This location totally gets it! Also, you can order via app, and go in the side door for quick pick up!
Not a lot of options on the menu
This place is hit or miss. I've been here a lot and there's only been one instance where they gave me gluten sweet and sour chicken and I ate a bite then they quickly came back and replaced it with the correct gluten free sweet and sour chicken. They caught the mistake but not quick enough. I'd suggest not going during their busy times.
Daughter did not get sick after eating. They were kind and took care with her food.
Celiac. I have eaten here so many times over the past 5 years I've lost count. They have a gluten free menu card, you just have to ask for it at the register. I have never had a problem here. Even at the beginning when I asked them a million questions because I was concerned about cross contamination, they explained everything to me about how it's prepared and cooked. It's safe place to eat and they care!
Great experience here. Came in to order take out and specified gluten free. I ordered the spicy chicken with white rice. The menu was small, but included more than just salads and actually had full entrees that I might've ordered even if not gf. Once I sat down to wait I heard the chef yell for the gluten free pan and oil, which was very reassuring. About 7 minutes later she gave me my order and had a sticker saying it was gf. She also made sure to give me packets of gf soy sauce. The food was very good.
It would be 5 stars if there was more selection and if they offered kids choices. But what they have is AMAZING!
Only eaten here twice. First time was great...second time made us a little worried. My wife has celiac. She ordered the sweet and sour chick (w/ rice). They brought her a noodle dish (not GF) on accident. Honest mistake. Fixed it by bringing out the correct meal. That experience made us a little hesitant to come back. May try it again in the future, but not ready to roll the dice for now.
There is a gluten free menu, but it only includes 5 items. I had the sweet and sour chicken. So did my husband, but his wasn't gluten free. Nothing obviously different, not even the dish in which it was served. Taste wasn't bad, but only okay. I haven't been glutened in more than 2 years, but I was from this meal. If I had to guess, I'd say it was cross contamination because the symptoms weren't severe. But enough so I'm still suffering 24 hours later.
Had gf sweet and sour chicken. Gave me wrong one , should have known it was sooooo good . On the floor sick for 10 hours. Awful if I could have gotten up I would have gone to emergency.
I ordered 3 GF meals and 1 non-GF. One had a "gluten-free" sticker on it, which was reassuring, but the others were either missing or came off in the bag. I liked the sweet and sour chicken. The pulled chicken salad was pretty bland, and I didn't see the dressing that was supposed to come with it. The Vietnamese chicken rolls were decent.
I love this place. They have a separate gluten free menu and while it's not super extensive there are some great options. When dining in the restaurant they are always sure to offer me their gluten free soy sauce and are always friendly. Definitively recommend.
When this location first opened I was glistened. I ignored for 2 years and gave it one more shot. Happy to say I've eaten here dozens of times since without issue.
Disappointing!!! There were tortilla strips pieces in my GF Asian salad either cross-contamination of the salad or they picked them off after the salad was made.
Food is yummy and I've only had gluten issues here once (I came when they were slammed). However, after my visit a couple of days ago, I don't think I'll be coming back. I got severe food poisoning from the spicy chicken (initially, I thought they had given me a regular meal instead of gf) and have been sicker than a dog all weekend. Be careful friends
You have to ask for the gluten free menu. there were about six gluten free items--the cook changes gloves and uses a dedicated wok for the gluten free food. We had sweet and sour chicken with rice. edamame, and Vietnamese spring rolls. enjoyed it all. the drink machine is awesome. tons of flavors.
Placed a take out order and they gave me the breaded sweet and sour chicken. Did not notice until I got back to the office. Always check. :(
I can confirm that the only GF dish is the Spicy Chicken (which can be made non-spicy) - it comes with carrots and peapods and can get either white or brown rice. Of note: chicken is fried in soybean oil - you can ask them to stream it in chicken broth (which took a while to confirm that was GF) and you can ask them to serve the non-spicy chile vinegar sauce on the side (quite sugary in my opinion). An hour later I was still doing fine and it was delicious! The only bummer is that it did take a long time to order as I made it clear that my ordering GF was not a fad but a medical necessity. It did seem a bit of a sting that in my take out bag there was a fortune cookie (definitely not GF) - makes me wonder how educated the workers are about GF though I think the person who bagged my order didn't know I was GF.
They did finally add items to their list as mentioned by other who have reviewed but I too have gotten my order wrong 2/3 times. While the sweet and sour shrimp wasn't bad, it seams rather lame that their options are still so limited. Much prefer driving down the road to Mama Fu's to have some variety and only have to confirm my order once like a regular person.
Staff was friendly. Very limited menu, which I do not mind, but I did have a slight reaction to the food. I think Pei Wei needs to sharpen up training or procedures to make their food celiac safe.
I've always had success eating here. Food is good and so far I have never had a problem!
Amazing sweet and sour but the Pei Wei spicy chicken is the best. So much more than salads.
I give 5 stars for a safe place to eat.
Ate here safely. Staff was responsive to my request to be extra careful with cross contamination.
Ate safely here a couple times. They have limited options, but I enjoy them and also add extra vegetables to my orders. This location was very clear about the measures they take to limit the risk of cross contamination.
The one entree available as GF is spicy chicken. Not bad, and is now on my list next to Chipotle for airport and fast on-the-go GF food!
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