The General Manager happened to be the one taking our order. He knew precisely which menu items were gf (all the fillers, the rice bowls, and the salads). He changed his gloves immediately when we asked about gf food and scraped the grill before cooking our food (we didn't have ask). The food was fantastic, the service was unsurpassed, and my celiac husband had no reaction to the food. This will definitely be a location we frequent.
Yes
Workers took extra care to make a steak rice bowl. Changed gloves, used new spatulas, took extra precautions and clearly explained all the choices.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Not too bad. I would say overall the facility is GF friendly. They use a separate heating device to warm the wheat buns for everyone else and as far as I can tell wheat is not done on the grill that they use to heat the meats and veggies on. My only observation is that at one time during me being in line and waiting for everything to be done the cook used the large spatula they use on the big grill for the main course to help the bun get down the bun warmer discharge chute. I didn't get a reaction or stomach pains from the meal.
— Somewhat
— Some
— Good
While PepperJax Grill doesn’t have a dedicated grill & not all items are gluten free, the bulk of their items are gluten free & this location is very understanding when it comes to allergies.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Highly recommend their rice bowls! There fries are also amazing
— Some
— Excellent
Arrived for an early dinner when there weren't other customers. Employee at the counter wasn't sure of cross-contamination avoidance procedures, but he checked with the manager who was well-versed. They changed gloves, cleaned the grill, and used clean metal utensils. Most of the items on the menu were gluten-free and the allergen information on the website was detailed. Rice bowl with meat was great, and the staff made the meal for the member of our party with celiac first. Manager indicated the fryer for fries was dedicated.
— Very
— No gluten-free information on the menu
— Some
— Excellent