Permanently Closed

P.F. Chang's

14 ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Fried Rice, Noodles

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
5 ratings

As rated by the community

1504 Old Country Road B9A
Westbury, NY 11590

Most Recent Reviews


Celiac

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


The staff is knowledgeable and the menu is clearly labeled. I love their pad Thai!

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


So we eat here for last ten years. No issues. Went Monday night for my bday. We were a party of 7. So sodas flat ugh. My friends has a seafood allergy. Served shrimp in the wonton soup after we told them no shrimp. My sons dinner not cooked. Now to me. I have celiac and I ordered gf Mongolian beef. They chefs were getting yelled out by manager due to talking on the phone while cooking. I ate dinner and within a hour omg. I was so sick. I called corporate offices. They called me back and went to restaurant to retrain them how to be aware of allergies. What a terrible way to spend guy bday. I will not be going back.

Celiac friendly?

No

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Fried Rice
  • Gluten-Free Menu
  • Noodles

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

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Tips


Celiac

I was online looking to take out and it says that this location in Westbury is permanently closed.

3 years ago

More Reviews


Celiac

Overall Rating

Review


Separate GF menu and staff was knowledgeable and very attentive. Food comes out on a designated GF dish to avoid any confusion.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Most place ever! Couldn't even eat my food because it was so bland. Never going back

Updated 8 years ago read full review

Overall Rating

Review


The gluten free options are ..... not so equal to the gluten version. I've ordered several different GF dishes and none (except for the lettuce wraps) matched up to the gluten version (according to my fellow diners). The GF versions are WAY too salty and have a very odd flavor. Literally it was so salty, it burned my throat and was unpleasant to eat. Also the quality of the dishes varied with each visit. Sometimes the egg drop soup was amazing, sometimes it was disgusting. Sometimes the dishes were palatable, but most of the time they were awful. The garlic spinach, was literally just spinach... They don't add the sauce because it contains wheat. They should take it off the GF menu. It's an insult to advertise it with the sauce and then be told you can't have it. Being GF is already limiting, but then not having an honest representation of GF options- it's a cruel tease. I was horribly disappointed when I received a massively plate of soggy plain spinach. Definitely not even close to actual Chinese food. The chocolate dome is amazing. The lettuce wraps are almost always amazing.

Updated 10 years ago read full review

Celiac

Overall Rating

Review


If you know what actual Chinese food tastes like, don't even bother coming here. The food is filled with chemicals, total preprocessed crap. The tea was fantastic.

Updated 10 years ago read full review

Overall Rating

Review


it's so difficult to find gluten free Chinese food but these guys have a dedicated section of their menu. i do not think their food is anything spectacular. they used to have a mango spice chicken dish with caramel that was fantastic but the menu has been changed. i had the gf ginger chicken and broccoli and it was just a bland taste. the chicken wrap appetiser is popular and it's very good. at times their staff isn't sure what is or isn't gluten free so double check before eating.

Updated 10 years ago read full review

Overall Rating

Review


Delicious food!

Updated 11 years ago read full review

Overall Rating

Review


Be careful here with ordering out. I have had two incidences where they confused a GF dish with a regular one in our take out order.

Updated 11 years ago read full review

Overall Rating

Review


As soon as i said i was gf they brought me my own soy sauce and had some nice gf choices on the menu. My egg drop soup and noodle dish was delicious - they use separate plates for gf and seem to be very knowledgeable about cross contamination. My only complaint is that the portion sizes are small for the price they charge.

Updated 11 years ago read full review

Overall Rating

Review


best GF chinese food ever had... hope they open a location in suffolk county too!

Updated 11 years ago read full review

Overall Rating

Review


gluten free food is better than the regular food. my husband isn't gf and he loves it. just wish they had egg rolls or spring rolls gf.

Updated 12 years ago read full review

Reviews of this Chain

Overall Rating

Review


We’re so sad! We love PF Changs. My mans noddles had PASTA in them. Although the box had stickers saying it was gluten free it was not. $40 spent on a nice meal for nothing. I would not recommend this Changs if you’re GF Celiac

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Gluten Sensitive

Overall Rating

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Celiac

Overall Rating

Review


They are very aware of cross contamination and what contains gluten. Not a lot of options but very good awareness.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


Went on a busy night, had the gluten free chicken pad Thai with no tofu and gluten free Singapore street noodles. The server was very knowledgeable about their gluten free options and GFO is marked on the menu. At least 7 options which is more than most chains. The food was excellent, very flavourful and had no reaction whatsoever.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Ordered the spicy chicken with a side of fried rice and everything came out marked gluten free. Before I even got the check, I could already feel myself getting sicker by the second. This was likely a case of carelessness and seems to be a trend at this location based on other reviews. Would avoid this location if you are sensitive to cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

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