I got very sick after eating there the 2nd time last year. My friend did as well that also have celiacs. Such great tasting pizza and good price but just scared I try it again!
Great pizza! Staff washes hands and puts new gloves on when I ask for a gluten free pizza. Can't beat the price either!
Very good and knowledgeable
Great gluten free practices! Pretty awesome pizza for $8!!!
the store in Matthews NC is awesome! the person who builds my pizza is also the one who cuts it. They have a special cutting board for only GF crust. The crew there are a great bunch of people. Love it.....
Very good gluten free crust. Most toppings are gluten free also. Person that makes your pizza stays with it to make sure cross contamination does not happen.
Okay, so the pizzas are okay for what they are - they use Smart Flour crusts (same as Mellow Mushroom but smaller), and most of the toppings are gluten-free (meatballs aren't GF). However, I can't recommend this place for anyone on a strict gluten-free diet (i.e. celiacs) because there's so much cross-contamination potential with the other crusts stored in the same area as the GF ones. If you're not a celiac and can deal with some CC risk, then Pie Five is very, very convenient. Personally, I haven't gotten sick here. I can't say it's 100% celiac friendly, though.
I can't comment on the food because I didn't wind up eating there. I walked in and looked at the menu- it said they had a gluten-free crust, but there was nothing that indicated which ingredients were safe. I checked their online menu and saw the disclaimer that specifically said that "Pie Five DOES NOT recommend this pizza for customers with celiac disease or gluten allergies." So I left. Their food might be fantastic but they are clearly not offering a safe dining experience for those of us with medical issues.
Very happy with my service, they openly advertise they have gluten free options, change out their gloves, have separate cooking implements... It's not celiac friendly though, because of the risk of cross contamination from the ingredients, gloves touch a regular pizza dough, then the ingredients... Now the ingredients are contaminated, I haven't reacted though, and it all tastes great! Good price too, not terribly expensive for the gluten free crust! Overall very pleased!
If you have a gluten allergy I do NOT recommend eating here. The toppings are all on a topping bar that the workers take from and then put on the pizzas... although they change their gloves for the gluten free needs .... they take from the same bin they just put their hands in before touching the other non gluten free pizza dough. which completely contaminates the toppings. I spoke with them about it and walked out. I'm dissapointed :-(
They charge $2 extra for gf crust which is not fresh like their regular crust, and tastes like cardboard, according to my son, who also eats gf. I got a salad when I saw the yucky crust, and it was okay, but not worth the price. It really irks me that they charge extra for gf, and it looks and tastes horrible.
The pizza tastes fine. The toppings are set in an assembly line (like Chipotle or Subway), so there is risk for cross contamination. There are prepackaged GF crusts. Beware the standard marinara sauce. While they use a clean spatula to spread sauce on GF pizzas, the back of the dipping spoon is used to spread the sauce in standard pies. A safer option is olive oil and garlic. Be cautious and ask questions, but worth a try.
Um... Well I just have to say... I had called and they said they don't usually do to go orders. I said that I only had a 30 min lunch and work in a huge office building that takes about 5 min to get out of and into my car and about another 10 to get to their location. They made an exception... Which I appreciated because I forgot my food at home today. Totally made my day better... So thanks... Also the pizza tastes amaz! My first time there. I eat gluten free b/c of genetics not celiac... so I'm not exactly sure if it's completely free of gluten... but what in life is 100% guaranteed? I don't have celiac so I don't know how friendly it is for them.
Very impressed with the precautions taken not to cross contaminate. The pizza itself was VERY GOOD, you must try it.
Gluten free pizza crusts are sealed and opened as ordered. Limited cc from the flour in the air but otherwise great. No limit on quantity of toppings made it affordable. They used new gloves and a separate cutting space for the pizza. Only limits we're a few salad dressings and Alfredo sauce were off limits.
EXCELLENT! Menu easy to follow to quickly pick out a Pizza Pie. GF pizza was excellent. The ingredients were fresh. The wait time was minimal. Quick service. Employees friendly and knowledgeable about what was GF in pizzas and salads. Definitely changed out gloves and dough was pre wrapped and it appeared that the pizza pans were different for GF. Restaurant was kept very clean - tables, floors, around the fountain bar. Bathroom was very clean. Love the sink, automatic soap, water and a dryer all in one. I want one of these. Keep up the great service, great food, great restaurant!
the food was great, but the lines can be a little long. the menu clearly states that if you have a severe allergy to gluten, not to eat here. If you are just gluten sensitive, they take the necessary precautions making your pizza. the first reviewer should of talked to a manager and read the full menu before such a unnecessary bad review
Fabulous experience! My GF daughter was thrilled at the choices and I was thrilled with the immediacy of glove/utensil changing. I appreciate the care that was taken in keeping the GF separate. And it was delicious!! The only part that we didn't like is that we are from St. Louis and we don't have a Pie Five. :( Again, a wonderful experience. Will be back every time we visit KC area!
My family came on opening day, and I was hopeful from the reviews on other Pie Five locations around the country that they would be able to cater to the gluten free diet. That said, they used the same ingredient bins that are used with the gluten pizzas, and did not seem to understand cross-contamination (they did change their gloves, used a different tray for the pizza crust that was wrapped in plastic and opened in front of you, and the pizza was put in a to-go box instead of a tray). This may be due to it being opening-day and not having much experience yet. If they started using fresh ingredients from unopened bins and were more careful, then it might be an option.When all was said and done, my husband and step-son loved their gluten pizzas and side salads (they have a great bundle option), but I ultimately decided not to take the risk and took the pizza home for my husband to eat the next day. I was torn between wanting to try the pizza and avoiding being sick. It wasn't an "if" I would end up sick, as I saw the ingredient bins and knew there wasn't a chance I would walk away unaffected. It just wasn't worth it, so I couldn't even tell you if the pizza crust was any good.Overall, I do NOT recommend for Celiacs or those who are very sensitive. It's more cost effective to pick up a frozen Against the Grain pizza (which is larger anyway and thicker crust) and cook it at home.
Great pizza, great place! I told them my daughter was GF (Celiac) and he said OK, changed his gloves, got out different pans, crust, etc and shared the info with the rest of the workers! They also changed their gloves and used different utensils to cut it! KUDOS! All done with a smile - and I have a very happy 4 year old! Note: they do charge $2 extra for GF crust but its worth it for the service and lack of contamination!
I was really impressed when I watched the staff change their gloves and utensils when preparing my pizza (which was delicious)! They even put my pizza in a to-go box rather than a plate to minimize the chances of cross contamination. Overall I was really happy and will definitely go back!
Their gluten free crust is amazing! I like how they take care to not cross contaminate your pizza. They change their gloves, the pizza goes through the oven far away from other pizzas, have a dedicated cutting board & pizza cutter & they put it in a box to make sure it does not come in contact with other pizzas!
The staff was incredibly knowledgable, and took very appropriate measures to ensure no cross contamination. When the employee took the pizza off at the end of cooking, he accidentally placed the pizza near the common cutting area, and he was immediately corrected by his supervisor...not only did they remake the pizza (without asking!!) but then gave us the pizza for free! Very good gf crust...delicious! We will definitely be going back.
Build your own pizza with a Subway-style line. Servers are very familiar with gluten issues and take special precautions including changing gloves, gf crust, separate pizza boards and separate pizza cutters. All this special service done without making me feel like I was a burden!
Best gluten free pizza in town!
The staff was very helpful and the pizza was tasty for a "fast food" type of pizza. I loved the amount of ingredient choices and the price was reasonable. The gluten free crust wasn't incredible but I enjoyed the pizza and had a pleasant experience. This may not be the best place for those super sensitive celiacs but the staff seemed willing to do what was necessary.
We LOVE Pie Five. The GF pizza crust is $2 extra, but they use special pans, switch gloves, use special cutting boards, etc. You select the toppings & make it like you want it. We are also highly sensitive to Soy, and they have a good Allergen menu online that can direct you. Very responsible establishment.
I had to remind them I needed them to change their gloves and wipe down the counter because they were about to place my crust right on the floured surface. Great pizza and toppings but a bit careless. Just be cautious if you go.
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