On the night we went, my wife tried ordering her gluten-free pizza. However, they kept insisting that they put on the tomato sauce that they put on regular dough. We kept telling them that that's cross contamination but they wouldn't listen. So we waited 30mins and we just walked out. Very frustrating. Not going back there again ever!
Very careful staff with regards to gluten issues. Gluten free crust was surprisingly tasty. Individual pizzas made to order. Try the herb butter!
I have been to the Washington Square (Tigard) location a handful of times. The first time I came in the manager made a point of making sure my pizza was as gluten free as possible, even explaining to another employee how to get new meats out and to dig down in the veggies, etc. Today I went back again and the young man who helped me was obviously not interested in making sure my meal was as GF as possible. I kindly explained to him from the start that I have Celiac and asked him to dig down in the veggies. He continually rested his gloved hands on the contaminated counter and did not dig down into any of the ingredients. When I asked if he could use the fresh Canadian bacon/ham (which was right next to the almost gone container), he said no, he could not do that. I said, "Even if it means I could get sick from eating from the other one?" And he simply refused to open the new ham. When I asked to speak to the manager (who happened to be the same lady who had been friendly and helpful on my first visit), she became very defensive and rude and basically told me if I was that concerned about not being contaminated, then I should not eat there. The point I was trying to make was that I HAD eaten there before and they did a good job of helping me stay safe. Apparently their priorities have changed. The manager actually said this to me, "Well, our ovens run at almost 600 degrees, so if there was any gluten on your pizza, it would be gone after cooking it." Seriously?! Then, the boy aggressively made me a new pizza, left off several ingredients, and claimed it was now GF. Rude, poor customer service, did not get what I paid for, and will not be back. I'm sad, because I was initially so impressed with this company and their efforts to have GF sauces separate and the GF crust, but apparently, this has changed.
Cross contamination is pretty much guaranteed here. The GF pizza is placed in the same oven with the wheat pizzas, on top of any wheat crumbs in the oven. I had to ask the server to please clean off the 'paddle' the GF crust was placed on, as she had no idea that the crumbs on the 'paddle' could be a problem. Silly me, I ate half my pizza, paying the price today. In addition, the pizza was truly mediocre. I will not return to Pieology.
I LOVE LOVE LOVE Pieology and it's employees! Gluten free crust! The pizza makers always ask if I also would like them to change their gloves and have separate sauces for the gluten free crusts to avoid contamination. The crust is DELICIOUS, there is only one topping that is not gluten free (meatballs), and who doesn't love unlimited toppings on a delicious gluten free crust? No one, that's who.
They claim that their GF procedures aren't safe enough for a celiac, but so far so good for me, though I'm newly diagnosed and pretty naive. Been here a handful of times and the staff is very knowledgeable and professional. Gloves get switched, all ingredients are pulled from separated containers, special utensils are used, pizza goes on a screen. They even swept out the oven for me once when it looked a bit cluttered scraps and things. As a bonus, the resulting pizza tastes pretty darn good and the crust is about as good as I've had since going GF.
Pizza was so good. The crust doesn't get all weird and crunchy when they cook it because they also put olive oil on it. They're good about using a separate tray and changing their gloves and having a special spot in the oven, but cross contamination is still possible. Depends on how sensitive you are. The pizza is so amazing too. Definitely going back once I visit every other pizza place. 😁
While they offer a gluten-free crust and changed their gloves to make the pizza, they put it directly in the oven with the wheat pizzas and did not use a separate cutter or oven utensils. Ended up giving my pizza to my friend and headed to Blaze in Stonestown where they are much more celiac friendly.
I didn't have a reaction or intestinal problem. Their gluten free crusts are kept separate and the preparer asked if I wanted her to change her gloves. SHE offered which was cool so I said yes. I was taken aback by her sigh and rolling her eyes. Somehow I felt bad. I replied that I was sorry, and I didn't have a choice as I had celiac disease. She half heartedly said, "No, it's okay." It kind of ruined the whole experience considering it was my birthday. I think they just need better training as to why people NEED gluten free versus those choosing it as a health trend.
When you tell them you are gluten free and that it is because of an allergy they change their gloves and make sure there is no cross contamination. I was glad I didn't have to ask them to change gloves. They are all so friendly here and the pizza is amazing.
The manager here is always extra accommodating and understanding. She now knows my order is gluten free the second I walk in. They will switch gloves and use different items as well as cook it on your own special pan if you request it. Finally a good pizza!!!!
This isn't celiac friendly because they use the same oven, but they do offer gluten free crust
The gluten free pizza costs $2 more than the regular. They keep the crust in a closed refrigerator and use designated boards for cooking. When you order the GF crust, they ask if you have an allergy or if it is a preference. If you answer that you have an allergy, they usually ask if you'd like them to change gloves. If the worker forgets to ask, you can always request it. I've tried both ways and felt glutened when I did not request the glove change. If you get a glove change, they will bring out a separate container of oil and red sauce as well as a separate container for the mozzarella cheese. The other toppings are taken from the original containers. Considering that this is not a dedicated gluten free facility, they do put forth a lot of effort in trying to prevent cross contamination.
They offer a gluten free crust and even changed gloves when handling my pizza. The have separate sauce and ladle. The downside is the cook it in the same surface as the other pizzas.... They offered to cook it on the side of the oven. Not safe for those who have celiac
Very willing to bring out fresh ingredients and clean ovens to avoid cross-contamination.
I have celiac. I would never, ever want to see someone with celiac eat at a Pieology restaurant. Ever. I spoke with the manager of Pieology in Los Angeles. Not only was he rude, but he was completely clueless about gluten-conscious restaurant practices. After asking whether any measures are taken against cross-contamination (answer: No. No there aren't.), his response was, and I quote, "There isn't that much gluten." He insisted that having gluten free crusts makes a gluten free pizza. I know, however, how sick I can get from having gluten free foods baked and prepared side by side on the same surfaces as non-gluten free foods, with the same utensils. I ended up calling corporate. Their response was the typical "we can't guarantee no contamination." Well, I can guarantee that the pizzas at Pieology are 100% NON-gluten free because of their practices. Practices which, I might add, Pieology corporate is completely aware of as being endemic in their chain of restaurants. If eating gluten free is a fad diet for you or you have a mild reaction, sure, give it a shot. For anyone with a real problem? STAY THE HECK AWAY!
Super excited this place opened so close by! GF pizza is $2 more but definitely worth it. Theyre very attentative in regards of food allergies and they're more than happy to change their gloves. You can build your own or pick from their set pizza. You can choose your own sauce, cheeses, meats, and toppings. I only wish they had anchovies..but everything is amazing!
Not celiac friendly. They offer gluten free crust but it's cooked sharing the same surface as everything else.
Amazing yummy gluten free pizza. It's a must try