They were out of GF buns, so that might have raised the rating. They were very attentive and trained well. My daughter was a bit disappointed that they fry their bacon in the fryer - so she couldn't have that or the fries. Extensive menu and they did try to make a lot of accommodations.
This place is awesome! They have some great gluten-free options and are very attentive when told about a gluten allergy. Every time I've gone a manager has come over to speak with me and let me know what the gluten-free options are, but that they are not a dedicated gluten-free kitchen, which I appreciate. Thy usually have cider, and I recommend the shepherd's pie and the flourless chocolate dessert!
Great gluten free buns and safe for most celiac fries!
The menu is creative but there isn't many options for GF sides. Not to mention I was pretty hesitant to eat here after the hostess gave me the GF menu and instantly started talking about cross contamination. I decided to order simple and did end up getting contaminated.
The gluten free menu is fairly limited, but it includes most of the burger choices and a variety of toppings for them, and chicken and salmon burgers. Most of the green foods on the menu are organic, the meat is verified all-natural, and the flourless chocolate cake with white chocolate filling is flat-out dangerous. The beef is VERY good quality beef, ground fresh every day AT the restaurant. The staff also understands the difference between gluten free choice and gluten free necessity, and they ASK you which it is. Very impressive.
I have been to the restaurant multiple times without any problems and fantastic service. However, my most recent visit was a disaster. The staff was incredibly rude and although there was a line out the door of people waiting to be seated, they continued to talk and eat in the food preparation area of the kitchen. Our appetizer never came out and the food came out cold and poorly made. On top of this, for some reason the manager felt the need to take his belt completely off in the kitchen...in full view of the guests. Even though I have eaten here multiple times without getting sick, the unprofessionalism and disgusting kitchen behavior of this last visit was so horrible that I and my friends will never return. On top of this, seeing how the food was prepared gives me significant reason to doubt the safety and the risk of cross contamination. It is so disappointing to see such a fantastic restaurant have these issues. If you are going to risk trying this restaurant, don't go during non lunch or dinner hours (we went during a weekday afternoon) as it clearly isn't their best staff.
Amazing yummy burger options with a good gluten free hamburger roll. My only disappointment was that even though they have many "gluten free" foods (like fries and chicken tenders) there are cross contamination issues with shared fryers. Therefore none of the fried foods were actually safe for me to eat. Plan B could really benefit from adding a dedicated gluten free fryer for their truly gluten free customers!
I tend to always get the same thing when I go - the burger salad - but that's because its delicious. I get it with the fries & bacon (shared fryer) but I'm sure it'd be quite tasty without for high sensitivity eaters. They're burgers are yummy & they use Udi's brand gf rolls which are excellent. Manager has always personally come to ask us if we have an allergy or if gf is just our preference; this puts us at ease & shows that they care.
Gluten free burgers
This place had great customer service. Manager came over right away once he saw i had a gluten free menu. before my waiter even got to the table, he was informed that i was need my food prepared separately. Big gluten free menu, but fried items are currently fried in a shared fryer. Gluten free beer and dessert too, as well as buns for the burgers.
Gluten free burgers!
Yummy burgers with GF buns, delicious. The nachos are great and the B Cup for dessert is amazing. Haven't been brave to try anything with fries or bacon (shared fryer), but strict GF is always good.
Really big gluten free menu tons of options, manager Explains everything on the gluten free menu, no pizza or pasta. BBQ sauce is disgusting way too strong, and nachos arnt w corn chips their with potato chips, throws off expectations of what ur going to expect. Tomato cucumber salad is very small and filled w onions.
I really enjoy this place (the burger was really good).. I like how to manager came over and explained the gluten free menu.. only negative was the music was a bit too loud..
They have a fairly decent amount of gluten-free options. The manager him/herself will bring you the gluten-free menu to make sure that you are informed that anything fried could have trace amounts due to the sharing of the fryer. If you get the greens, I would advise going w/o dressing. It tastes like it is from an envelope mix. Everything else is great :)
Whole GF menu! Even GF buns for their awesome burgers! Everything was very fresh.