Excellent service. Staff was very knowledgable about their gluten free options and it has always tasted fabulous. Had an issue once with under cooked pasta, but it was corrected immediately, and the manager was fantastic about it!! This is our go to for Italian!!!
They really go out of their way to make sure that the food is prepared separately.
My favorite place for dinner! Gluten free pasta with pomodoro sauce! Yummmmmmy
general mgr very knowledgeable, including about safe wines (staff trained for food but not wine-if you are very sensitive like me). take many precautions including separate dishes, cookware and serveware..its the most comfortable I will ever be with someone else making my food.
HEADS UP! Upon arriving on 8/17/14, our server told us that the reason they are no longer offering a GF menu is because the kitchen has been reconfigured and GF can't be prepared without cross contamination. If you have celiac or are gluten-sensitive, be aware.
We try to eat at Macaroni Grill's when we travel as there are none in Vermont. This one was terrific! The waiter was very knowledgeable and we had no problem with our meals. They even have gf alfredo sauce - great for kids! They have an allergen menu with all allergens clearly marked.
Amazing experience here! Both me and my friend have to eat gluten free (my friend has celiac) and we both enjoyed the delicious gf penne with arriabiata sauce and spicy sausage and also pasta Milano with a garlic cream based sauce. Neither of us got sick, we were treated so kindly, and both had delicious entrees! Yummy yummy!!!
Although they give you a handout saying what is gluten free, there is very little. things can't be seasoned because their seasoning had breadcrumbs and things are already pre seasoned. So you can have unseasoned food. On the whole truly disappointing
they went out of their way to provide a safe gluten free meal. I have celiac and I did not get sick :). I love that basically the menu with some minor exceptions can be made gluten free. the manager kept checking to make sure everything was ok. they cooked the meal in separate water and too extra precautions. I highly reccomend the restaurant. they have kid friendly options as well.
We ate lunch here and I ordered the GF penne pasta with meat sauce. It took a few extra minutes to prepare but we were not in a rush. It was delicious! Our server got me the allergy menu when I asked (Gluten free is on it) and was very helpful. Probably not a good place for celiacs, but Italian food is like that.
The Fort Collins restaurant has done away with the gluten free menu. Going backwards here. You have to speak with the server, explain & then ask for gluten free pasta & make sure other ingredients in the dish are gluten free. Service was slow & our server really never understood my gf issue! Good Luck
Finding gluten free options for dining out in Mobile was just made a little easier for me! I was in the mood for gluten-free pasta and read that Ramono's Macaroni Grill offered GF pasta. Nervous by the fact that there was not a written review on this app or elsewhere, I called and spoke with the service manager David. Turns out his fiancee and mother-in-law-to-be are both Celiac! He said they eat there about once a month and also have several people requesting gluten-free accommodations often. He did a great job explaining how they avoid cross contamination by preparing the gluten free pasta in a clean pot with fresh water and that they use clean utensils and clean cooking surfaces. Regarding the food, I had the GF pasta (rice-based, penne styled) in alfredo sauce and grilled salmon. My fellow GF diner had the GF portofino pasta dish in a white wine butter sauce with grilled chicken. We split dessert, which was Double Vanilla gelato. We were very pleased with the experience, which was made all the more pleasant but our gregarious server Kara. She went above and beyond to make our experience all the more enjoyable.
My son, 13 years old, was recently diagnosed with celiac and we have been very careful about eating out. I called before we went and the manager was so friendly and helpful on the phone. He assured me that there would not be cross contamination. My son ate there Mac and Cheese and hummed the whole time eating it (it's one of his favorites). This was the first time in 6 months since we've ate out and we can't wait to go back! Yeah, he didn't get sick!!!!!
Knowledgeable and concerned about all food allergies. I went with a friend who had a peanut allergy, and the waiter was very helpful and conscientious of both of our meals, and the manager kept a careful eye on our entrees, as well. I felt safe eating here!
So disappointed the salad was great until I reached a large dead bug in my bowl. The waitress said I will remove your salad from the bill. Turns out the salad was included it the meal. I received nothing for free. Gf Alfredo watery and bland. Will not return
The Macaroni Grill no longer has an actual GF menu. Instead they have the manager come over and talk to you about your options because “the servers don’t always know what contains gluten.” I don’t mind that, but I would still like to be able to look at a physical GF menu. I appreciated everyone’s effort in making sure my dietary needs were met. I had the GF penne in a creamy garlic sauce. The food wasn’t bad, but I didn’t find it very impressive either.
I would not eat here if celiac or sensitive at ALL. They gf pasta is cooked in the same water. The server told me that I shouldn't order anything if I was sensitive.
they do not have gluten free menue. They hand you a Allergen sheet and you have to order with modifications, now i have to trust kitchen help. I have dairy allergy too so I will not be coming back here. if you need gliuten free do not choose Macaroni grill
I went to the Macaroni Grill for the first time in 3 years last night. My first experience was not that great 3 years ago. The food tasted good but I got unbelievable sick from the food. My friends and I decided we should give it another try. I hate being one of the people that just goes off on people about everything being terrible so Let me start off by saying the waiter was nice and so was the manager. But that was it. We waited an hour and a half to get our food. They said it was taking so long because they had to make the gluten free pasta from scratch. Finally when our food arrived it was cold. We sent it back to get it re heated. When the food came back it was just barely warm but we were so hungry we just started eating it anyways. I was 3 bites into my meal and found a regular non gluten free pasta noodle in my food. We called the waiter over and expressed again how sever my allergy to gluten was. He apologized and said he would get a manager. When she came to the table she apologized profusely and said she had her best chef remaking my meal and that my food was on them. We thanked her and she asked how everyone else's food was. That's when we told her how long we waited and then our food was cold. Which was obviously something the waiter had not told her. She again apologized and said all of our meals were on them. At this point I had already started to get sick and I had only had the couple bites of food. I finally got my meal which tasted pretty good. We finished our meal and got the left overs to go and tipped the waiter because he did a good job. But I still got really sick after eating. I took my leftovers for lunch and as I was 3/4 the way done and I found another regular pasta noodle that was not gluten free in my food I thew the rest away And once again got really sick! Needless to say I will not be returning to Romano's macaroni grill ever again.
I had GF pasta and soup without any issues. It's nice to go somewhere that they have more than just one or two options, and really nice not to have to pay a fortune to keep from getting sick! Very affordable and quite tasty. The only detractor would have been what seemed like an awfully long wait for a small meal in an empty restaurant, but we weren't in a hurry.
Very good pasta. Not too much else specially gf, but plenty of things that are.
Absolutely horrible. Their kitchen staff is oblivious to gluten free. They cook clueN free pasta in the same dish as regular, don't care about fixing it properly, and often bring out gluten pasta saying it is gluten free. My best friend had this happen and was rushed to the hospital from the restaurant after being reassured she would be safe. Horrible place for anyone to eat, especially someone gluten free.
Ordered takeout with my husband for New Years Eve and it was good. The server who took our order made sure I received gf pasta and took extra precautions putting my gluten eating husband's croutons in a separate container just to be safe. I had the penne rustica- a bit of a bitter taste to the noodles but overall we enjoyed it! I am very sensitive (celiac) and did not get sick.
The wait staff were really nice. However I found a spaghetti non gluten free in my gluten free penne so needless to say I got sick. Manger was really good about taking care of our bill after me getting sick. But depending on how sensitive you are to gluten it could be a good place for you but be aware.
They had a great Gluten free menu that also paid close attention to all sorts of food allergies. It was a delicious meal.
You should fine as long as they have gluten free pasta. I went today and they were out and it really limited my options. What I was served would have barely passed for a kids sized entree, but to their credit when I complained they did make it right. But I have learned Macaroni Grill doesn't work for me and I won't be back.
The worst GF dining experimence ever. No, really. My fiance and I had never eaten at a Romamos before, and we decided to stop in while visiting his parents as I could not eat at their house. When asked by our server why we had come in we said for something gluten free that I could have as I have celiac disease. We were assured that would be more than possible by our young, bubbly, upbeat waitress. When she brought my salad out with croutons we should have left then. I was sick by the time she brought our check. Really miserable experience. Thanx Romanos for your false advertising, wasting my money and ruining my trip. Would never recommend this establishment to anyone. They obviously could care less about their customers.
Awesome Mac & cheese
Limited GF menu. Cross contamination definitely an issue. Some salads are supposedly GF but I watched the cook prepare salads by grabbing both croutons and cheese with his hands. Serious contamination there. Very happy that I did not order a salad.
I have eaten here a dozen times and they have decent gluten free pasta. I think its better in the restaurant, especially in dishes where cheese is put on top and the pasta is put under the broiler to melt it. That extra step seems to improve the texture of the pasta. After I realized that, I started doing it at home, too. I have had one bad experience. In celebration of Friday, I called in an order of Create Your Own Pasta. I ate a good portion of it while driving back to work. Once I parked, I saw that there was a regular spaghetti noodles snaked through the bottom of the bowl. Of course, I was horrified and called the manager. He sounded mortified. He said he would reeducate the chef. He also talked me into coming back after work. They refunded all of my money (including tip) and remade my pasta. He said they were also reviewing all the gluten free procedures with all of the staff. I haven't had any issues since, but I feel more comfortable going in to eat. I have had experiences where I didn't get glutened, but still chose not to go back because of the attitude of the staff when asked about gluten free options. I continued to eat here because of the way the management reacted and responded when there was an issue. The manager knew that it was a big deal.
Make your own pasta bowl with gluten free penned is very good with lots of options, but most of the other options on the are gluten free only without x, y or z. And some things you would assume would be naturally gluten free are not. Why is the risotto not gluten free? Why are the vegetables on the grilled shrimp spiedini not gluten free?
The entree was just mediocre, but the staff was incredible! They were very attentive when I mentioned having a Gluten allergy, and even gave me a special menu. They made sure to clean prep areas and change gloves, and made sure we were satisfied with our order. You couldn't ask for more friendly staff there! I ordered the gf pasta rustica with chicken and sundries tomatoes, as well as a GF Cesar salad without croutons. The pasta dish was just "ok", but the salad was excellent! They food did not make me sick! I will definitely go back, but will just order a different main course.
I've eaten here successfully a few times but there have also been times when they gave me regular pasta and not the gluten free pasta.
There is an allergy menu which lists gluten allergies plus dairy, shellfish, tree nuts, and other common allergies. They have gluten free pasta that's very good. The waiters double checked the gluten free pasta and took good care of me. Ill definitely be going back!
The three of us ordered gf pasta. My celiac daughter ordered alfredo and my husband and I ordered pomodoro sauce. My husband and I received our meal within a reasonable amount of time. We were told my daughters meal would be out shortly. Long story short, it took about 45 additional minutes for her to receive her meal. I guess they were training the line cooks how to cook gf pasta and kept messing up. Finally the head chef prepared her dinner. This was totally unacceptable to keep an 11 year old waiting for her dinner to train employees. They did remove the cost of the meal from our bill but it ruined our last night in Harrisburg.
They have options but need to work on the quality of noodle a little more.
I ordered the gluten free pasta and there were remnants of gluten-y spaghetti inside! I told the waitress, who brought out the manager, who said that they would have a stern talk with the kitchen staff to ensure that gluten-free food was prepared separately. I won't be eating here again, but appreciate the sincere tone of the manager
The food was really good, except halfway through my meal I pulled a piece of spaghetti out of my "gluten free" penne. The manager was very apologetic, but the bottom line is you can't trust the kitchen staff here, and that's pretty the most important thing us celiacs need when dining out.
Great pasta not many options if you are also dairy free tho. Service was good and our waiter was great with the gluten free requests. However the menu reading is not the easiest. You have to compare the regular menu with their nutrition chart. back and forth back and forth but the food was great!
Good GF options, especially if craving Italian food.
Good GF penne pasta that you can add to almost any pasta dish. No dedicated kitchen so if you have to be careful about cross contamination, they can't accommodate. It was at least $13/plate and adding meat added $, so not a cheap place to eat, but the atmosphere is nice. There was a gal even serenading tables (opera style) and it was beautiful.
Romano's has many GF options but I don't care for this location. It takes a very long time to get your meal and the pasta is always undercooked.
Gluten free menu with good options. BUT they brought my salad out WITH croutons so I don't feel they take gluten issues seriously.
Awesome. They are far superior in yummy pasta dishes than Olive Garden. My new favorite Italian place. They offer a gluten-free penne that can be used in a number of yummy dishes including alfredo and 'macaroni' & chesse! Can't remember the last time I found a gluten-free alfredo sauce. Our waiter seemed to know what he was talking about and made it a comfortable ordering experience. Price wise I put them cheaper than Olive Garden. Tasted like I wasn't eating a restricted meal, like pasta tasted before going gluten-free!
They cooked my gf pasta with regular pasta and served it with completely noticeable stringy noodles! It was like getting a straight fry with a group of curly fries. Result? Me noticing after a few bites while thinking "what are those?" Rookie mistake. They brought me a new plate, but it was too late--I was "glutened." Kitchen staff needs to be retrained and grilled on allergies. Will never return.
First visit since my daughter was diagnosed with Celiacs. Their pasta was awesome. They use a mixed rice & corn pasta which makes is taste more like the wheat pasta we are used to. Friendly educated staff and a nice gluten free menu. Will definitely be back.
Great gluten free pasta. They will make most pasta dishes for you with their gluten free penne. I had the carbonara and it was divine. Lots of bacon and a perfect runny egg on top. Yum.
Really disappointed in the way we were treated the last time we were here. We ordered our meals and half an hour later they came to say that they ran out of GF pasta. They made me plain chicken skewers with grilled veggies instead which was not at all satisfying. While we were waiting for my meal the other meals were sitting under the heat lamp and were inedible by the time they were served an additional thirty minutes later. Really disappiibting, especially with the management.
Unlike some restaurants, they have gf pasta AND Alfredo sauce.
Terrible experience. Ordered a GF salad. First time it came out with crispy onions on top (which have to be omitted to make it GF). Apologetically sent it back. Came back, still with onions, only this time they were on the bottom so I didn't notice till it was already too late. Asked my father not to make a big deal since what was done was done. He said he should for the next person who came in with Celiac. Manager came over and said she would watch over the rest of the meal. Brought out my mom's (also celiac) chicken with potatoes (also are supposed to be omitted). By the time the table was nearly done with their meal my grandmother (non-Celiac) still had not received her food. We found out the manager sent it back because it had gluten. At least she tried by that point (even if she got it wrong) but it was too little too late. I was belching through the entire play that was our reason for going out that night and after getting home past one I am up at six, feeling unwell, which prompted me to write this review. Dreading what's to come as far as symptoms go and thinking my fathers right. I need to do this for the next person with celiac. Not a place that's ready to serve Celiacs. At least not yet. Proceed with extreme caution.
Have gluten free pasta, but was overcooked once and undercooked another time
I had a terrible experience at this place. After telling the waiter several times that we needed to eat gluten free they brought bread to our table and then served both of us gluten pasta by mistake. I realized this after I took a bite! I will never return.
This Macaroni Grill serves only gluten free penne pasta, so I was very surprised to find multiple pieces of fettuccine in my pasta. After alerting management to this, they apologized briefly and sent me out a new one. However, the damage was already done and I was ill the entire night. I found it insult to injury that they also charged me for the meal that ruined my week. I will absolutely never go back.
Lots of gluten free entrees, some salads and other things available. Nice wine selection. All servers seem to know at least to take gluten intolerance seriously, and I've always gotten delicious food that hasn't made me sick. Complete allergens list available at your table.
The GF penne tasted like it had been reheated. I did the car side pickup and the GF pasta was all I ordered. They clearly weren't paying attention as they included a giant loaf of bread. I had to call them back to confirm that it was NOT GF. disappointing!
Never eating here again. Their service is ridiculously slow. We tell them we're gluten-free, and we get a starter of bread, regular pasta in our dishes (NOT cooked correctly, and extremely raw EVERY time), and constant offers of alcoholic drinks and desserts. If you don't order alcohol, you never see your waiter again. They can't cook gf noodles to save their lives. They always come out practically raw, and if you ask to have them redone, I have had THREE separate waiters give me the "Are you kidding?!" look and huff - only one redid the noodles. The other two told me they couldn't. My husband has gotten sick EVERY time we've eaten here. I have a small reaction to gluten (mostly I eat in solidarity for my husband, but I do have a reaction), but I have a huge allergy to peppers - capsacin. Whatever makes peppers (and Icy Hot) hot, I'm allergic to it. I ordered something, hold the peppers. What do I get? Massive amounts of peppers. I asked them to redo it, and get a second order of peppers. I asked them to redo it, and was told I would have to pay for all three orders. We got up and walked out without paying for anything. It was ridiculous. NEVER eating here again.
I will never go to a Macaroni Grill again. If I could give them zero stars, I would. I told my waiter I was a Celiac and vegetarian and ordered the GF pasta with broccoli on it. The first time my meal came out there was meat in it so I asked for it to be fixed. They apologized and brought out a new one. Halfway through my meal I found chicken in it as well as two other different kinds of noodles (not gluten free). I couldn't drive myself home because I was so sick, I felt as though the staff didn't take my allergies seriously. I will not support a business that I cannot trust with my own health and safety.
ordered carryout. pasta had a good taste but it was cold and had very toppings for a make your own pasta dish
Solid options, have gluten free pasta. Nothing to write home about and I'm not sure how safe the handling procedures were.
Have gluten free pasta (though not gluten free bread), which one time was served excellent and another time was hard and unenjoyable, so perhaps the quality depends on the knowledge of the cook. They have a menu online very good with what sauces are GF and which aren't. Staff not really knowledgeable at all (at least servers)
Delicious penne pasta! I had no reaction to the pasta at all, and I have severe Celiacs. I would recommend it to anyone who is looking to dine out! The gelato is also delicious! :)
Found gluten pasta in my gf dish. When I mentioned this to the staff, they didn't care. Won't be back.
great service; very helpful.luv coming here
Great gluten free pasta
3 out of the 5 times I've been here, I have found a NON gf spaghetti noodle in my gf pasta and later felt sick. Stay far far away!
I used to love this place. But now sadly I don't eat there. Found fettuccine in my gf penne (and apparently I ate it because I got sick). The manager was super awesome about it and handled it so well! He was visually upset about it, and truly disgusted by what happened. He said there is a dedicated pot for GF pasta and they always cook it separately. He also said that he was going to call a meeting with staff to discuss it. I hope they fixed it, because I love their food. Yes they don't have a GF menu, but their chart is pretty easy to read compared to most ones I see.
We were excited about their GF menu but it didn't seem like they were. The waitress was not educated on the menu and had to go back and forth asking the manager questions. After ordering a GF pasta dish we waited an hour before we decided to leave . i asked to speak with the manager who then apologized for the wait. She said they messed up and that we wouldn't need to pay for the drinks. Really? thats it? ..We will never go back. They lost our trust and business.
Was very good as far as penne pasta and sauce selection, but if you are planning on a full course dinner or just a nice big salad your out of luck. Why is it wherever we can go for pasta all they have is penne.
Pretty limited selection once you realize that the cook their GF pasta in the same pots AND WATER as their regular. Manager wouldn't use a new pot and water. I was told that would take them too long. I get lettuce and a piece of grilled chicken, and after their idea of "gluten free" pasta, I'm not even confident in that.
Excellent gluten free menu large selection to choose from!
large selection of gf food, they also give you a list of other allergens in their food. waitstaff seemed somewhat knowledgeable about gf. good food.
The build your own pasta was perfect for me since I have other food allergies in addition to Celiac's. The service was great although I had to send my pasta back to cook a bit more. They were very accommodating. I would definitely go back.
Food was tasty. Pasta was actually GF. Not cooked quite enough, was too firm to really enjoy. Unfortunately, something was contaminated as my daughter was glutened from eating here. Won't go back. Lesson learned.
Their glutten free menu is limited to a frozen corn pasta item. Regular menu items can be adapted by leaving off pasta and sauces but it is better to just go somewhere else.
They have a large gluten free menu. Was able to build my own pasta dish with gluten free penne, garlic cream sauce, chicken, and vegs. It is a little overpriced but worth it in my mind. The only part that sucked was watching others eat their yummy bread at the beginning of dinner.
Terrible experience! When they put orzo on my plate despite my discussion with the manager, they took my plate back, pushed it off and returned it to me. Fortunately I found it under the chicken. When I complained, the manager refused to come over. I will NEVER go there again.
We ordered gluten free for my wife but the chicken came dredged in flour. After tasting it I questioned the waiter who promptly took the food away and replaced it with a gluten free dish but the damage had already been done. The manager was consulted but no help or compensation was forthcoming . I will never go back. They do not understand celiac disease. Wm Levy MD
Went there twice last week while traveling. Food was good, service was good, GF pasta was good, but the chicken tastes like it was frozen and not fresh. Being a chain, I don't doubt it
Very yummy gluten free penna pasta with arrabbiata sauce.
Normally, this is a very good option. But this location served non-gluten free pasta in my gf pasta. I'm gluten sensitive and not celiac, but luckily noticed very early. Still, it was not a good night. Never had this problem at another location, but eat with caution.
They actually have gluten free pasta, so I can order my favorite "Create Your Own Pasta" dish. We have eaten here many times and have not had any problems with glutening.
Eat here weekly. Lots of options. Gluten free pasta is amazing. Great staff. Love it!!!
The food was fabulous! They have a new gf menu that is so easy to read and goes through each item. I had Caesar salad w/o croutons and make-your-own pasta with gf penne, artichokes, red peppers, and Alfredo. Wonderful! Watch out when ordering wine... It is for HALF a glass! :(
I had the create your own pasta option. It was very good and didn't include any tummy troubles. The pasta was so good, I made the waitress check with the kitchen to make sure I really ended up with the GF noodles. Since it's a chain and training differs, it's probably a good idea to mention that your pasta noodles need to be cooked separate from other types of noodles.
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