Romano's Macaroni Grill

4.0 stars 4.0 out of 5 1 rating

388 N Highway 67, Cedar Hill, TX 75104

(469) 272-0272
  • User profile picture thumbnail
    4 ratingOctober 26, 2013

    I have eaten here a dozen times and they have decent gluten free pasta. I think its better in the restaurant, especially in dishes where cheese is put on top and the pasta is put under the broiler to melt it. That extra step seems to improve the texture of the pasta. After I realized that, I started doing it at home, too. I have had one bad experience. In celebration of Friday, I called in an order of Create Your Own Pasta. I ate a good portion of it while driving back to work. Once I parked, I saw that there was a regular spaghetti noodles snaked through the bottom of the bowl. Of course, I was horrified and called the manager. He sounded mortified. He said he would reeducate the chef. He also talked me into coming back after work. They refunded all of my money (including tip) and remade my pasta. He said they were also reviewing all the gluten free procedures with all of the staff. I haven't had any issues since, but I feel more comfortable going in to eat. I have had experiences where I didn't get glutened, but still chose not to go back because of the attitude of the staff when asked about gluten free options. I continued to eat here because of the way the management reacted and responded when there was an issue. The manager knew that it was a big deal.

11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 10:00 pm

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