Never eating here again. Their service is ridiculously slow. We tell them we're gluten-free, and we get a starter of bread, regular pasta in our dishes (NOT cooked correctly, and extremely raw EVERY time), and constant offers of alcoholic drinks and desserts. If you don't order alcohol, you never see your waiter again. They can't cook gf noodles to save their lives. They always come out practically raw, and if you ask to have them redone, I have had THREE separate waiters give me the "Are you kidding?!" look and huff - only one redid the noodles. The other two told me they couldn't. My husband has gotten sick EVERY time we've eaten here. I have a small reaction to gluten (mostly I eat in solidarity for my husband, but I do have a reaction), but I have a huge allergy to peppers - capsacin. Whatever makes peppers (and Icy Hot) hot, I'm allergic to it. I ordered something, hold the peppers. What do I get? Massive amounts of peppers. I asked them to redo it, and get a second order of peppers. I asked them to redo it, and was told I would have to pay for all three orders. We got up and walked out without paying for anything. It was ridiculous. NEVER eating here again.
Unfortunately, my celiac husband always gets his favorite meal. So all I can say is that the chicken Alfredo is excellent and he has never been sick afterwards. Update!!! Changed my review to 1star because they have removed all gluten free pasta from the menu!
So sad that they no longer offer gluten free pasta! Used to be one of my favorites.
this location has ZERO KNOWLEDGE of gluten allergies.the manager I talked to when I asked about the potatoes he said they were safe if I wasnt celiac, when asked why he told me there was bread crumbs in them but not that much so it should be fine...no mention the gelato comes.with biscoti on top.. no gf menu at all, it was a lot of questionss but I know I will probably be sick later as I am gluten intolerant They no longer carry GF Noodles.
Used to eat GF pasta here all the time. Last week it was still on the menu so we ordered it. 10 mins later we were told they no longer carry it. Waiter didn't know either. We will not go back even for the family members that are not GF
4 stars due to staff understanding of gluten free options and accommodations. Able to make many items on menu gluten free and do have gluten free pasta. Very overpriced and quality of food mediocre.
This restaurant no longer carries GF pasta, or a gluten free menu. I called prior to going and was misinformed regarding the pasta. When my daughter and I arrived, we had to get creative and the location we visited were more than accommodating to our needs. I hope that all locations learn to inform and educate their employees.
You have to tell them to use clean water. They reuse boiled water for their pasta. Then before you eat, ask them if the water was clean. They are usually very good. Found regular pasta 1x at bottom of my bowl. Got the whole tables meals for free plus a $50 gift card to come back. They were very sorry.
They have a GF / Allergen menu and the waiter listened to our requests and assured us it would be taken care of. But I found wheat pasta in my GF pasta which meant they cooked mine in regular pasta water. To be fair, it was Saturday night. Might give them another chance.
Came here on 1/23/15; they no longer have gluten free options.
As of today they do not have the Gluten-Free Penne pasta; they were not able to inform us of whether they will be getting more or not, but they continue to advertise it as a product.
They no longer have gluten free pasta. I was so excited to go there until I found out they stopped carrying it. I had the Bibb & bleu salad and the prosciutto and mozzarella appetizer, and everything was delicious, so as long as you don't have your heart set on pasta, you'll be happy!
Macaroni grill has stopped serving gf pasta so they decided to stop offering a gf menu. instead I got an outdated allergen menu and a rude look from the hostess. I expressed my worries to the waiter about the menu only partially matching the allergen menu, and he said, "I'm pretty sure the recipe hadn't changed for those things.". I went with it and had no problems, but the service was awful and the food was mediocre and cold.
I have been here several times, and depending on the staff helping you depends on your service! Some are very knowledgable while others are not, but their GF pasta is excellent, and I have never been sick as a result of eating here! Hopefully their staff becomes more knowledgable and then I will give them 5 stars!