Romano's Macaroni Grill (Closed)

1.0 stars 1.0 out of 5 1 rating

110 W Broadway, Salt Lake City, UT 84101-1913

(801) 521-3133
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    1 ratingJanuary 14, 2013

    Never eating here again. Their service is ridiculously slow. We tell them we're gluten-free, and we get a starter of bread, regular pasta in our dishes (NOT cooked correctly, and extremely raw EVERY time), and constant offers of alcoholic drinks and desserts. If you don't order alcohol, you never see your waiter again. They can't cook gf noodles to save their lives. They always come out practically raw, and if you ask to have them redone, I have had THREE separate waiters give me the "Are you kidding?!" look and huff - only one redid the noodles. The other two told me they couldn't. My husband has gotten sick EVERY time we've eaten here. I have a small reaction to gluten (mostly I eat in solidarity for my husband, but I do have a reaction), but I have a huge allergy to peppers - capsacin. Whatever makes peppers (and Icy Hot) hot, I'm allergic to it. I ordered something, hold the peppers. What do I get? Massive amounts of peppers. I asked them to redo it, and get a second order of peppers. I asked them to redo it, and was told I would have to pay for all three orders. We got up and walked out without paying for anything. It was ridiculous. NEVER eating here again.

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