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The Rubio's staff seemed to know nothing about Celiac or gluten. I had already visited their website so I knew what I could have. Ask about the rice to make sure. Food tasted alright. Disappointed at lack of training. Hoping I didn't get anything cross-contaminated. Final word: do your research ahead of time but use caution. Random side-note: their salsa is yummy but chips are deep fried. I brought my own chips: it was a win!
they know exactly what is in their food and have no problems with cross contamination. my roommate and I, who are both celiac, have never had a problem with eating there and the tacos are delicious!!
While the food is tasty, I was glutened twice eating here. The oil is contaminated so the corn chips are heavily glutened. Found this out the hard way...
You can find gluten-free menus on-line, and the tacos are tasty, *but* they have dipped the tortillas in the frying oil more than once and this is *definitely* not safe. If you have an allergy or intolerance, the risk of cross-contamination is pretty high.
I was at the mall and have ate gluten free at other Rubio's locations. However, the person taking orders at this location in the food court told me they do not offer gluten free options. I was very disappointed and didn't buy anything. If I could it would be 0 stars
There isn't a gluten-free menu at this restaurant. Most staff had no idea about gluten/celiac disease but after struggling to order something, one staff member offered to cook my veggies on a grill with tin foil so he had some knowledge but safe food is very limited at best. Pretty much all food is cooked on the same grill that the wheat tortillas are on. I won't bother eating there again - not worth taking the chance.
Their marinades for the meats all contain gluten and the risk of cross-contamination on the grill is very high.
It had been such a long time since I visited Rubio's and WOW>>> was I PLEASANTLY surprised. It has gotten BETTER... by a HUGE margin. Shrimp enchiladas... and they were delicious. The restaurant was very clean and the music was soft and pleasant. The staff was constantly aware of their customers needs and they maintained their customer service pointlessness through all of the noise from some "wild children" in their restaurant. I will be back...over and over again. Thank you for being there when I was hungry.
I told them I was celiac. They said they could not guarantee cross contamination. They couldn't even provide me the ingredient list for the salad I ordered. Not a favorable experience.