It had been such a long time since I visited Rubio's and WOW>>> was I PLEASANTLY surprised. It has gotten BETTER... by a HUGE margin. Shrimp enchiladas... and they were delicious. The restaurant was very clean and the music was soft and pleasant. The staff was constantly aware of their customers needs and they maintained their customer service pointlessness through all of the noise from some "wild children" in their restaurant. I will be back...over and over again. Thank you for being there when I was hungry.
Food was good. BUT. The food is made with gluten free ingredients, that's it. They don't prepare it for those of us who can't eat gluten. I took a chance here and lost. I got sick.
The food here is awesome. The people don't seem to know what gluten is and are not helpful. I always order tacos on a corn tortilla (either chicken or shrimp) and its delicious. Obviously don't order the original fish tacos as they are beer battered but there are some grilled fish options. The sauces seem to be gf. I have eaten here twice and not gotten sick. (knock on wood)
When explaining I had celiac disease and asked about shared fryers.... The manager only said...."Then stay at home".... Seriously?!?! Everything is cook on shared surfaces and fryers. Good way to set me off. Needless to say, I turned around and walked out empty handed.
I love having a fast option for take out on the way home from work. I don't know if they are celiac friendly, but most items in the menu do not contain gluten. Salads, rice bowls, tacos, and nachos have been fine for my gluten-intolerant kids. They have an allergen menu online, which is a big plus for me.
My daughter has a gluten intolerance and had no reaction to her meal, Yey!! We were so happy. She had their pinto beans and their three steak street tacos in corn tortillas. It came with steak pico de gallo cilantro and guacamole. She had no reaction at all. The staff was very helpful in letting us know what had gluten and what did not.
The Rubio's staff seemed to know nothing about Celiac or gluten. I had already visited their website so I knew what I could have. Ask about the rice to make sure. Food tasted alright. Disappointed at lack of training. Hoping I didn't get anything cross-contaminated. Final word: do your research ahead of time but use caution. Random side-note: their salsa is yummy but chips are deep fried. I brought my own chips: it was a win!
they know exactly what is in their food and have no problems with cross contamination. my roommate and I, who are both celiac, have never had a problem with eating there and the tacos are delicious!!
While the food is tasty, I was glutened twice eating here. The oil is contaminated so the corn chips are heavily glutened. Found this out the hard way...
You can find gluten-free menus on-line, and the tacos are tasty, *but* they have dipped the tortillas in the frying oil more than once and this is *definitely* not safe. If you have an allergy or intolerance, the risk of cross-contamination is pretty high.
I was at the mall and have ate gluten free at other Rubio's locations. However, the person taking orders at this location in the food court told me they do not offer gluten free options. I was very disappointed and didn't buy anything. If I could it would be 0 stars
There isn't a gluten-free menu at this restaurant. Most staff had no idea about gluten/celiac disease but after struggling to order something, one staff member offered to cook my veggies on a grill with tin foil so he had some knowledge but safe food is very limited at best. Pretty much all food is cooked on the same grill that the wheat tortillas are on. I won't bother eating there again - not worth taking the chance.
Their marinades for the meats all contain gluten and the risk of cross-contamination on the grill is very high.