Gluten free buns are stale, I'm not usually a fan of chains do to lack of quality of their dishes/fresh Ingredients.
When questioned about the fries the waitress said they were gluten free. Pressed further she said they were fried in the same fryer as breaded items but that "It's not a problem unless you're really sensitive." I ordered a Bleus Burger on a gluten-free roll with a side salad in place of fries. I'm not sure if I got a regular roll or if there was a cross contamination issue, but within an hour I was very ill. I would not recommend eating here if you are gluten intolerant or Celiac.
It's basic diner food. There are only two specific gf options. The fries and the coleslaw are not gf, so the only sides are tomato slices or cottage cheese. The food is OK, but don't expect a lot of options.
You only have 2 options (hamburger or turkey sandwich) if you don't want salad. Fries have gluten per the deep frier. They also have yummy gf bread. Not many choices but the burger on gf bread was huge and delicious. (Offered a side of cottage cheese instead of the fries.)
My waitress was so dumb. She brought me French fries with my GF burger, although the menu says it comes with tomato slices or cottage cheese. The waitress comes back and I tell her and she asks whether I wanted the tomato slices or the cottage cheese, I said cottage cheese. She came back with tomato slices. She seemed to think nothing of it so I talked to the general manager.
I asked the staff at the Ruby'a at the airport. The burgers are grilled on the same grill that they toast the normal buns. NOT Celiac friendly.
The food was fine but I stupidly didn't ask if the gluten free breakfast sandwich was made away from the regular food. I can only assume not because I got a very painful reaction from it. If you are trying to avoid or cut down on gluten, I am sure this place is fine for breakfast. Not ok for breakfast if you have Celiac like myself.
Went to Ruby's in Redondo Beach on 4th of July. Informed waitress that had to be gluten free. Was served sweet potato fries, after tasting I could tell they were not gf. Staff is not informed and management never even came by after knowing I was served food I had an allergy to. Huge failure!! The burger was awful too.Would give zero stars if I could!!
Yes they have a gluten free bun but staff doesn't know anything about what GF means. Ordering was very difficult and had to send food back twice. GF fail.
Have eaten here many times over the past couple of years. I explain upon ordering having a "severe allergy to wheat" and I've been okay/not gotten sick after eating. I order the Rubyburger with gluten free bun, turkey meat, lettuce, tomato, and Ruby sauce, with French fries (made in a dedicated fryer). I have to be clear to the waiter in my explanation every time, and be very careful and on the lookout (my g free daughter had croutons in her salad recently), but the food is good, atmosphere is great and I've not gotten sick.
Super yummy burger, gf buns and the fries have their own fryer, but this location was so hard to find. I lived in the area for a good few years and never bothered with this mall. As it turns out, there are no signs or maps anywhere and it's too much of a guessing game (especially for the craziness that is a sd Saturday night). I had to call and ask (inside the mall, across from AMC 20, park in the parking structure). Service was nice and friendly.
Table tents prominently call attention to the availability of Udi's GF buns. The menu has a bit more detail, the servers just stick to the script. Food is what I went to Ruby's expecting - awesome burgers, fries & malts! Parking was a challenge - the lot was full to overflowing - yet our party of 4 was seated right away. Service was prompt; the kitchen a little slower. Lots of young families & boisterous kids.
Can also deal with other food allergies.
Props to Rubys for finally providing GF buns. But shame on them for not having a dedicated French fry frier; everything is fried in that same fryer. Maybe some locations can guarantee uncontaminated fries, but this one is just too small for that. Decent food, but what child wants a burger without fries?
CRAZY GOOD burger on an Udi bun.
I was told to avoid the fries by the staff because they said flour gets all over them in the kitchen (their words). I was super bummed because that was one of the reasons we picked to eat there with the kids. The burger and chicken we had was great and the GF buns they offer were super fresh. we will try the Carlsbad location next time.
Fast, friendly service. Have GF buns for the burgers - yeah! Cooked the burger like I wanted. Child-friendly. Fun.
My husband became GF and we were both sad that we would not be able to eat Ruby's anymore. Their deluxe burgers are addictive! Now they have GF buns from Udis, along with their GF fries. I am not GF, but I order the GF bun because they are more fluffy and enjoyable than the regular buns! A Go-fit veggie deluxe burger with the Udis bun and fries with a vanilla coke on the side..... Mmmmmm good!
Great food! Have GF buns. You may have to educate your waitress, but the cook staff knows what to do. Their fries are currently GF with a dedicated fryer, but make sure you clarify every time you go. I typically get a burger, ruby's or natural. I also have gotten the turkey cranberry sandwich on a GF bun, which is delish!
The hamburger is ok but no gluten free fries. The waitress first tells me "i doubt the fries have gluten they are just potatoes" the manager didnt know either untip he made a phone call
check with individual restaurant as some are serving Gluten free burgers on udis Gluten free buns. cooks have been trained but do check first as not all are on board yet