waiter immediately brought out manager, they checked on what I could eat. no, fries here are not gf, but tasty sweet potato was. excellent service
The wait staff and managers answered all my questions regarding their gluten free menu. Regretfully, not all items shown on the menu (French fries) are not gluten free (not a dedicated fryer, shared with all fried items). However, the manager assured me and my daughter (both with Celiac) that the steak kabobs and garlic mash potatoes were GF (the manager had the chef clean the grill prior to preparing the steaks). Our food was very good and the other members of our family raved about their food. This was our first trip to Saltgrass, and San Antonio plus our first trip since being diagnosed with Celiac. We will be visiting again in the future because of our experience.
Great staff. Very knowledgeable. Pretty big menu to choose from and when I said I had celiac the manager came out and talked to me. They cleaned the grill for me before cooking my food. Awesome dinner!
I was excited about their having a gluten-free menu but not everything on that menu is actually safe to eat. The server and manager took seriously my needs based on my having Celiac disease and they returned after taking my order to inform me that the potato soup and green beans (really?) were not safe for me to eat. Salmon was dry and they had a hard to getting my friend's steak cooked properly. They took a LONG time to bring out the food! Only ice cream for dessert.
nice staff. no way I'd eat here. no dedicated equipment. they just rasp the grill. eeeek!
Went to dinner with family while on a trip. Manger came out and explained not only what I could eat but also how they would prepare the food to ensure I did not get glutened. Was great to know that he was going to prepare it on a separate grill. Said they plan to have a GF menu in near future. Only one down-side...no GF dessert...but not a deal breaker. Would go again in a minute.
My husband and I both ordered Maudeen's Center Cut Filet and it was divine. Best steak I've had in ages! The chef came to the table to let me know what I could safely order and he told me that they're working on a gluten-free menu, but it's not ready yet. (As of December 1, 2012) I was treated very well there by the staff and chef, even though it was a busy Saturday night. They were very considerate and accommodating of my needs. The chef seemed to understand about cross-contamination and let me know that he would fix my food on a separate grill. Next time I'm in San Antonio visiting the Riverwalk, I'd love to go back and have dinner here again! www.saltgrass.com
Wonderful service. Great food. The do have fries on the gluten free menu, but I was informed with being handed the gluten free menu that the fries were made in a shared batter. I will definitely go back.
This is definitely the best gluten friendly steakhouse in the area. They have a fairly large gluten free menu and of course they have a lot of steaks to choose from. I don't have immediate symptoms when I eat gluten like most celiacs do but so far I haven't seen any adverse affects.
I thought it was exceptional! Our waitress was very knowledgeable & friendly. She offered gluten free bread to my son. I tried it with honey butter & it was really good. I ordered shrimp 2 ways with sweet potato & salad. It was all delicious & the portions were very big. My son ordered the steak kabob with fries (dedicated fryer!) & green beans. He was very satisfied!
Not Celiac Friendly.
If you have celiac, or have a medical need to avoid gluten DO NOT EAT HERE!!! After explaining to my waiter that I have celiac disease and need my food to be gluten free he made a comment essentially saying how he didn't believe that someone could require a gluten free diet. I reiterated that it was medically necessary and he acted as if he was just joking about the previous comment. Long story short both myself and my younger brother (who is also celiac ) got incredibly sick eating here. The staff does not take gluten free seriously.
Good food, and one of the most complete GF/sensitive menus I've seen (most just kinda list the food items, and you need to cross-reference a real menu to make sense of it). Lots of options.
I personally love the gluten free menu. They made sure it was gluten free when I asked. I love that they had also served it fast and well-made. They payed attention to my order very well, and made sure no mistakes were made with cross contamination. I have the actual Celiac disease, and I feel safe eating there. Food is also very good. I love it there.
BEWARE!!! The food was good, however when we went to pay with our $50 gift card, they AUTOMATICALLY kept 20% off the top "without even asking." Then we had to use our debit card to finish paying. Thus pulling cash out of our pocket to tip. We SHOULD have been able to just use the card, and walk out. VERY DISAPPOINTED!!
We ate here tonight (January 3, 2015). They have a gluten free menu and brought it out immediately upon request. Their menu does state that cross contamination is possible. The menu I used in the restaurant is the same one I found online before coming in. Everything was served as requested and our waitress seemed very knowledgable and accommodating.
They have a separate gluten-free menu, and it's got enough options. It's not for celiacs though - there is cross-contamination in the kitchen. Food was great - ordered the filet with baked sweet potato. Beware it was LOADED with butter. They seemed knowledgable about gluten in their food though.
Great menu however waitress was not knowledgable. Asked if fries were cooked in a dedicated fryer and not with foods like chicken fingers. Waitress responded, " yeah, I'm pretty sure of it" I pressed for more information and asked can you check for sure ? She returned and said "no" it is not dedicated and fries are cooked with everything. I dodged a bullet and if I didn't press for more info I'd be hurting now.
They have a gluten free menu but ask to make sure what you want is gluten free as some of the items are questionable in my opinion -- like the add-ons for a steak may not be-even though they have them listed on the gluten free menu. Staff was very aware of contamination issue. The manager stopped by to explain why I shouldn't get the horseradish butter on my steak (had worchester sauce in it and they didn't know if that was gluten-free which was a good catch on their part). All in all - good food and they have a sincere desire to make sure what you order and what they deliver is gluten free. And I didn't have any problems after eating there.
I always get nervous about chain restaurants that consider themselves gluten-free...but I've eaten here twice and haven't gotten sick. Make sure you discuss everything you order with your server, and even call the manager over...my second time going my server was unaware the fryer was not gluten-free. Delicious hamburgers!
Found a battered crispy under my fries. Called and they said they had gluten free chicken nuggets so I continued to eat. There is no way they were gluten free. I'm so sick. Don't go here if celiac.
Had been forewarned by a review I had read about the Caesar salad being contaminated by a dusting of croutons which means that all they did was just remove the croutons. I therefore made it a point to be very clear that my Caesar salad should NOT have any croutons and that my diet was not a fad but necessary since I was a celiac. However when I was halfway through eating it, I discovered that I had just crunched on a piece of crouton. I abandoned it and made a complaint and the Manager came to apologize, but the damage had been done. Did not order the French Fries because of what I had read about these being fried in oil that had been previously used to fry food with gluten; was informed by the waiter when I asked that this was true. However, if this item is contaminated, it should not be an item on the GF menu and is misleading. I might add that I had years ago encountered a similar problem with the Caesar Salad at another of their locations. As a result I have lost confidence in what they claim to be Gluten Free.
First off, they list fries on the gf menu except they are fried in shared oil. No where is this mentioned on the gf menu. When I asked the waiter, he said they were fine. When I pressed him to check with the kitchen, he came back and said they were not gf. Secondly, I ordered a gf Caesar salad and found crouton crumbs (not actual croutons but crumbs as if someone had just picked the croutons off). Afterward, I spoke with the manager who seemed concerned but did not do much restore my confidence in visiting again anytime in the near future.
GF menu with many choices. I took the burger with the GF bun and upon reception asked to the waiter how to make difference with regular bun. He told me the GF bun has no sesame seeds on it and is whiter. The manager came to see me to reassure me about the GF bun and to enquire about my satisfaction.
Saltgrass is a reliably good steakhouse, reasonably priced, and offers a GF menu. So many steakhouses in Houston are very expensive, this is a good option with full meals available under $20. As for atmosphere, think more longhorn cattle than white tablecloth.
I will not go here again, we ordered a GF meal, and went over every item on the menu with the waiter, who double checked and was told that it was in fact GF, and prepared that way. After ordering and eating and looking again at the menu, I asked why the tortilla chips were not on the GF menu and was told because they were fried in a shared fryer, ok, so how did you cook the fries that I just ate with my GF meal?? In that same fryer, is what I was told. These people need more training.
Very thoughtful and helpful about what is in their stuff and what isn't. If they don't know, they go ask, and are polite and service oriented Great Food!!
I am very sensitive to cross contamination and Saltgrass is one of the few restaurants I can actually eat without getting sick. They do not have dedicated fryers but since the staff is knowledgeable about it and all the menu items containing gluten, I can eat safely.
They have added a gluten free menu and there were a lot of options. They had everything from appetizers, soups and salads and entrees. The only negative is that they don't have any desserts. The waitress was very attentive and the food was fantastic. This is always one of our go to restaurants.
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