Yes
First time I had a Smachburger it was great I give it 5Stars
Super friendly but manager could not confirm if condiments were gf. Great sweet potato fries though!
Yes
I had the Avocado chicken burger, but was told the fries are fried in the same fryer as the onion haystacks. They offered me some raw veggies or a side salad. They also have an allergen menu on their website, however the burgers are marked using their normal buns. Now that they use Udi's buns it's hard to tell which burgers are safe, but it can be used for all the sides. If the manager and staff are informed they are celiac friendly, and the manager here told me they were getting more and more training about allergens. Hope that's chain-wide!
Yes
Gluten-free bun on burgers, fries and delicious salads. Fresh, organic ingredients make this a great option for gluten sensitive diners.
Yes
They do have a dedicated fryer but then said their fries have a coating on them and they aren’t gluten free. The burger was delicious, even with no side of fries.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Although this place is not dedicated gluten-free, they’ve done a great job, making me feel really comfortable eating here. They have two people on staff with celiac disease who have done a great job training everyone about cross-contamination. They even have a dedicated frier for French fries!
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
Had a burger on a GF bun with sweet potato fries. Everything tasted great. No reactions. But they put my fries on my husband’s tray with his regular bun. When I pointed it out, they were like, “Meh.” So he ate the fries.
— Not very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Horrible customer service and attitude. Asked if they had gf buns and was told yes, asked if the cooktop was shared with gluten containing buns and was told no. Paid $17 for a burger and a drink as they weren't clear on the fries, stood around for 5 minutes only for the cashier to come tell me the cooktop IS shared with regular buns and they DON'T have gf buns but asked if I still wanted the food. I said no I would like a refund her answer was "are you serious you really want a refund" we did this 3x to which she then said "you want me to go get my manager to give you a refund?" To which I again said yes, I can't eat safely. Manager came out and again questioned me and asked if I was serious. I was not given a full refund (even though no part of my order was given to me) because they "already started cooking my food". I gave up took the partial refund and left. 0/10.
— No gluten-free information on the menu
My daughter is a sensitive celiac. She’s a teenager and it really limits her ability to go out and eat with friends while doing teen things. After looking online, we saw that Smashburger offered GF buns so we gave it a try. When we ordered a burger on a GF bun, the person at the counter asked if she had celiac and we’d we said yes, she told us they’d change their gloves when preparing and also told me they would skip toasting the bun. I asked if fries were GF, but after checking with the manager she verified that they weren’t safe due to CC. When our food was brought out, they had packaged the GF burger in a separate bag. My daughter enjoyed her food, although the bun did fall apart a bit (it was an Udi’s bun).
She didn’t get sick. It’s great to know that there is a fast food option for when she goes to the mall with friends.
— Very
— Gluten-free items are marked on the main menu
— Some
— Good