They weren't super friendly or forthcoming w info but when I was persistent w questions they stated the following “the salads w a burger on top are safe, there is no cross contact with that” “Nothing else goes in the fryer but fries” “We do gluten-free orders all day long” A bit condescending to say the least but wanted to add a little more info than “no gf bun”...... It is a smaller menu than a typical Counter Burger FYI.
— No gluten-free information on the menu
— Not Much
— Good
No gluten free buns
— Not at all
— No gluten-free information on the menu
— Not Much/None
Go to the food right next to them, they have the fat-free bun.
No gluten free menu or bread/buns as app suggested.
No
No gluten free menu at this location
No
I'm pretty sure they don't even know what gluten is. Also I received an attitude and felt judged for even asking about a gf menu or buns. I have celiacs and felt unwelcome to order anything at all. This restaurant should not be presented as a gf option at all.
No
They have gluten free buns but have no knowledge of what else might contain gluten. Not helpful.
I asked about the GF menu but they didn't have one, only GF buns with the normal menu. The chef recommended the veggie burger but didn't know if the sauce was ok. They were very lovely to talk to but couldn't really say what was safe to eat.
Have gluten free buns but told me they don't have a dedicated fryer. The lady at the counter was very helpful and went out of her way to make sure I was taken care of.
No
The burgers are great. They offer GF buns. Good service if they aren't slammed.
Yes
I had breakfast here. They have a small selection of egg-based breakfast sandwiches, or you can design your own from choices. Gluten free bun is available for $2 extra. The sandwich was fine, on a plain type of white bun. The bun did not fall apart as some GF beads do. Very basic counter service. No menu on the wall; see the clipboards at the end of the counter. No complaints.
amazingly understanding and accommodating. fryer is only for French Fry's. they have gf buns. they changed their gloves before preparing our burgers.
Yes
Always love being able to eat burgers at the counter! Super tasty! And with the bun!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Never had a reaction at this location. They have a gluten free menu and a dedicated fries fryer. You can make custom burgers and salads. Their gluten free buns aren’t the best, they fall apart easily, but it is pretty hard to find a safe burger joint so I don’t mind too much. Just place your order for a gluten allergy and make sure you double confirm everything will be cooked on clean/ separate surfaces.
Update 2024: The last 3 times I’ve eaten her or gotten to-go I have gotten sick so I won’t be coming back again. I’m not sure what changed as I order the same things and communicate the same needs/requests as before.
— Not very
They are so amazing with celiac disease. Just let them know. They avoid contamination. They have a dedicated fryer that's on all the time now. Easily the safest burger you'll have.
— Very
— Most/All
— Excellent
You can build your own glutenfree burger! they have a seperate glutenfree menu and a dedicated glutenfree fryer. The brussel sprouts were amazing! I felt safe, but I am asymptomatic. Keep in mind that they also work with wheat buns in their kitchen. Prices are really fair, no upcharge for the glutenfree buns.
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
They tried to gluten/poison my wife who had carefully ordered from the dedicated GF menu. The waiter made a big deal about how careful they are with allergies, but then they brought her a burger on a regular bun, even though the burger had been flagged with a little stick to denote a gluten-free item and despite the fact that the food runner said it was GF when he brought it to the table. Thank goodness my wife noticed the similarity between her bun and mine, although it was only after she had already taken a big bite. They brought her a new burger (which she thoroughly enjoyed), but the waiter seemed offended and put off that we were upset and worried about her health. Ruined my appetite. We should have known to be more careful after he messed up our drink order, brought the wrong fries, and included onions on my order when I had told him I didn't want onions. After all of this, the waiter very reluctantly comped my wife's meal saying, "I will pay for it personally," as if he was trying to make my wife feel guilty about having been the victim in this situation. Comping her meal seemed like the absolute least he could do. We did not tip (that is a first for us) and we will never be back.
— Not at all
— Separate gluten-free menu
— Some
— Good