The Shack

2 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Pancakes, Sandwiches, Wings
Safety Rating
2 ratings

As rated by the community

14810 Clayton Rd
Chesterfield, MO 63017

Most Recent Reviews


Overall Rating

Review


Great gluten free pancakes.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


Don’t trust this restaurant if you are celiac. Staff was kind but ultimately I ended up sick. I ordered the gluten free turkey sammi, it was delivered as a wrap not a sandwich so I waited and confirmed with our server it was gluten free before eating it, he confirmed. Once I bit into the wrap the texture seemed like flour, so I stopped and waited to ask him again. He confirmed it was gluten free a second time and even went to the kitchen to check the brand of tortilla. He came back and said it was Sysco but seemed confused. So I asked again, what type of flour was in it and he left the table after confirming for the third time it was gluten free but saying that he would check the ingredients. At that point a manager came over and asked if I was gluten free by choice, when I said no he said “we were going to have a problem because I was eating a flour tortilla.” They took care of my meal, but I’m on vacation visiting friends and had to cancel all of our plans. Don’t risk it, they are just going to confirm a meal is gluten free when it’s not.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Gf pancakes and yummy meals! One of our fave places to go, but beware, they get busy and there can be a good wait time sometimes!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for kids
  • Good for lunch
Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have dedicated kitchen space
  • Reported to have a dedicated fryer
  • Bread/Buns
  • Gluten-Free Menu
  • Pancakes
  • Sandwiches
  • Wings

Categories

  • Breakfast
  • Kid Friendly
  • Lunch
  • Restaurant

Photos


Pumpkin Pie Pancake
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More Reviews


Celiac

Overall Rating

Review


Both times my daughter ate here she got sick, even after making sure the servers knew how important is was that her food be gluten free. Maybe it’s just the two servers we had because we have heard how great they are here with being GF. Disappointing though as my daughter doesn’t dare to go back. (Update Jan 2021,went again, glutened again.)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 3 years ago read full review

Overall Rating

Review


The Food was so good, I got the fall special one of the best GF pancakes I've ever had. The waiter was very knowledgeable.

Celiac friendly?

Yes

Updated 3 years ago read full review

Symptomatic Celiac

Overall Rating

Review


I haven’t eaten here now twice and did not get sick or feel unwell. Have never had a problem

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Delicious (yet pricy)! Huge and amazing gluten free pancakes, delicious adult drinks, fun atmosphere, and delicious coffee! Great staff...educated about gluten free and cross contamination.

Updated 4 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Great GF pancakes. Lots of GF options and the staff is very knowledgeable and respectful.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Updated 5 years ago read full review

Overall Rating

Review


We had the regular menu and the gluten free menu and my husband pointed out that their "beer braised" brisket was on the gluten free menu! Pointed this out to the manager who was very surprised, like, "oh, yeah? Beer is gluten?" By the time they sent out our food they made a mistake on all four plates and gave us regular pancakes instead of gluten free pancakes. Gotta watch it here-they don't really understand!

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


They have a gf menu and the staff and manager were very knowledgeable and they even mark your plate with a special stick so they don't mix it up and carry it separately! Very sensitive celiac and didn't get sick! Food was delicious and they have gf pancakes!

Celiac friendly?

Yes

Updated 6 years ago read full review

Gluten Intolerant

Overall Rating

Review


We LOVE The Shack! Excellent & super yummy breakfast and lunch choices that are GF!

Updated 7 years ago read full review

Reviews of this Chain

Asymptomatic Celiac

Overall Rating

Review


Unfortunately, I have to lower my normal rating for The Shack. They used to have so many choices for gluten free but they seem to be paring down their gf menu. No peanut butter, no steak and egg breakfast, no corn tortilla for breakfast tacos. Just seems like they could have some extra items that wouldn't cost that much but would allow more options. Used to be so fun to come here. Still feel safe eating here but let's go back to more options, please. .

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


The shack’s owners have a daughter with celiac. They have a separate GF menu. Just ask for it at the host station. They cook anything ordered gluten free on a dedicated cook station. Everything we’ve gotten is delicious. They serve breakfast and lunch, but only breakfast on Sundays.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Love the pancakes. They are literally the size of a dinner plate. They mark them so they don’t get mixed with normal ones

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Separate GF menu, which includes notes about gluten free protocol. The owner’s daughter has celiac disease so they are very understanding. Food was delish and came out with a “gluten free” flag.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for lunch
Celiac

Overall Rating

Review


Absolutely delicious!! I have eaten here many times over the last 4 years and have never gotten sick. Separate menu Food arrives flagged Super fun place to eat!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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