Permanently Closed

Tom + Chee

14 ratings
$ • Deli, Sandwiches
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Sandwiches
Safety Rating
11 ratings

As rated by the community

12531 Kissimmee Vineland Road
Orlando, FL 32836

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


The person who took my order seemed a bit unsure when I ordered a GF sandwich, but when the cook saw the order she asked if it was preference or allergy. She instructed the cashier, who I believe was probably new, that he had to ask & put allergy in the order so she would know to clean everything. She told me my order would take a bit longer because she had to clean her work area first. The sandwich was delicious and I didn’t get sick. Would definitely go back.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I wish I had the same experience so many others had. I have celiac and was so excited to try this place. My husband and I walked in and an employee was on her cell phone talking wiping down tables and nodded at us. We stood at the front for awhile until another employee from the kitchen yelled to her that we were there. She came up and asked what we were ordering. I asked what the gluten free options were and she said “um soup and bread”. I said I’m sorry it’s my first time here I have celiac I meant what sandwiches can I have or do I need to do a build your own?” And she rolled her eyes and said I don’t know. The same person in the kitchen then directed her to give me a printout of ingredients that were ok. She again rolled her eyes and said “here” handing me the paper and then greeted another customer that walked in. I was so uncomfortable not just by the rudeness but if the staff wasn’t aware of gfree options or how to handle questions like that I didn’t want to risk getting sick. I thanked her and handed the paper back and we left.

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Deli
  • Lunch
  • Vegetarian Friendly

Photos


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More Reviews


Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


GF bread and they have a dedicated allergy prep area. Brought my food out on a different plate.

Updated 6 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Wonderful find! Quick, delicious, kid-friendly. Perfect after a day at the parks. Staff was really kind too!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Yummy food and friendly staff!

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Excellent food. Great service

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Symptomatic Celiac

Overall Rating

Review


I love this place! It's a frequent srop! Never an issue, and the employees are very professional when handling food allergies! LOVE, LOVE LOVE!!!

Celiac friendly?

Yes

Updated 7 years ago read full review

Gluten Intolerant

Overall Rating

Review


Great!!!!! Ate here twice no issues. Very tasty, very knowledgable. Udi's bread.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Wheat allergy. I ate the gluten free bread and tomato soup, no problem.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


On vacation in Orlando, and happened upon Tom + Chee on their opening day for this location. Grilled cheese sandwiches with gluten free bread prepared in a separate area. Gluten free tomato soup. My celiac daughter tried both with no problems.

Celiac friendly?

Yes

Updated 8 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


They are careful with gluten free options. I’ve been eating there for a while now and I have not had any cross contamination. All gluten free items are marked on the menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


NO GF BREAD. Had 1 soup that was gf. No gf bread, said they’ve been out for a while even though it says gluten free options on the board. Would give 0 stars

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for kids
Celiac

Overall Rating

Review


When ordering, we were told that they were out of gluten free bread. I asked when they would have more because my 18 year old celiac was looking forward to a good grilled cheese and tomato soup. The guy in charge (their manager maybe, he didn't offer that title, but was aware of their delivery schedule) told me he was absolutely certain that their rye bread was gluten free.

I (too nicely, probably) let him know that wheat, barley, and rye all contain gluten and there is no way his rye bread is gluten free. Had we been new to celiac disease, we might have believed him. I will be emailing their corporate office to let them know more education is necessary. Tread caredully here. I now do not trust their gluten free grill...

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

Celiac

Overall Rating

Review


Everyone enjoyed their sandwiches! It was so good and they are obviously very careful about allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Ordered and the kitchen help came out to let us know part of the order contained gluten. Substituted and no issues. Delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good vegan options

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