Yes
The person who took my order seemed a bit unsure when I ordered a GF sandwich, but when the cook saw the order she asked if it was preference or allergy. She instructed the cashier, who I believe was probably new, that he had to ask & put allergy in the order so she would know to clean everything. She told me my order would take a bit longer because she had to clean her work area first. The sandwich was delicious and I didn’t get sick. Would definitely go back.
Yes
I wish I had the same experience so many others had. I have celiac and was so excited to try this place. My husband and I walked in and an employee was on her cell phone talking wiping down tables and nodded at us. We stood at the front for awhile until another employee from the kitchen yelled to her that we were there. She came up and asked what we were ordering. I asked what the gluten free options were and she said “um soup and bread”. I said I’m sorry it’s my first time here I have celiac I meant what sandwiches can I have or do I need to do a build your own?” And she rolled her eyes and said I don’t know. The same person in the kitchen then directed her to give me a printout of ingredients that were ok. She again rolled her eyes and said “here” handing me the paper and then greeted another customer that walked in. I was so uncomfortable not just by the rudeness but if the staff wasn’t aware of gfree options or how to handle questions like that I didn’t want to risk getting sick. I thanked her and handed the paper back and we left.
Yes
GF bread and they have a dedicated allergy prep area. Brought my food out on a different plate.
Yes
Wonderful find! Quick, delicious, kid-friendly. Perfect after a day at the parks. Staff was really kind too!
Yes
Yummy food and friendly staff!
Yes
Excellent food. Great service
Yes
Yes
I love this place! It's a frequent srop! Never an issue, and the employees are very professional when handling food allergies! LOVE, LOVE LOVE!!!
Yes
Great!!!!! Ate here twice no issues. Very tasty, very knowledgable. Udi's bread.
Yes
Wheat allergy. I ate the gluten free bread and tomato soup, no problem.
On vacation in Orlando, and happened upon Tom + Chee on their opening day for this location. Grilled cheese sandwiches with gluten free bread prepared in a separate area. Gluten free tomato soup. My celiac daughter tried both with no problems.
Yes
They are careful with gluten free options. I’ve been eating there for a while now and I have not had any cross contamination. All gluten free items are marked on the menu.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
NO GF BREAD. Had 1 soup that was gf. No gf bread, said they’ve been out for a while even though it says gluten free options on the board. Would give 0 stars
— Not at all
— No gluten-free information on the menu
— Not Much
— Poor
When ordering, we were told that they were out of gluten free bread. I asked when they would have more because my 18 year old celiac was looking forward to a good grilled cheese and tomato soup. The guy in charge (their manager maybe, he didn't offer that title, but was aware of their delivery schedule) told me he was absolutely certain that their rye bread was gluten free.
I (too nicely, probably) let him know that wheat, barley, and rye all contain gluten and there is no way his rye bread is gluten free. Had we been new to celiac disease, we might have believed him. I will be emailing their corporate office to let them know more education is necessary. Tread caredully here. I now do not trust their gluten free grill...
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
Everyone enjoyed their sandwiches! It was so good and they are obviously very careful about allergies.
— Very
— No gluten-free information on the menu
— Some
— Excellent
Ordered and the kitchen help came out to let us know part of the order contained gluten. Substituted and no issues. Delicious!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent