They try which is great - but for those who are highly sensitive this is not the best chain as mistakes are frequent -
It's a great pizza place for gf- when they get your order right. Ugh. My family went once and loved it but, the next time they got our order wrong. I ordered a gf small Italian pizza with no ham and they gave me that- but not gf. So, they got me a new one. Gf this time. The worker was very sorry and gave us a whole gf pizza- free! They have some gf cookies at the counter- try the lemon dream, it's really good. I recommend it. Kind of.
Decent GF pizza.
Practically all the pizzas can be made gluten free if you pay a bit extra for the GF free crust. All the sauces are GF and most, if not all, the toppings. The GF crust is thin and very, very crisp. They also have GF chicken wings and some desserts. This location is directly accross from the Burbank AMC 16 theaters.
I originally gave this place 5 stars because I was so excited to be able to have gluten free dairy free pizza delivered, but since then I have gotten sick twice. I thought maybe the first time was a fluke but then I knew there was definitely something wrong when I got sick again. They must not be taking precautions to prevent cross contamination. So if you're just gluten free for fun, have at it but if you have celiac disease, STAY AWAY!
My mom loves the gluten-free zPizza option and that's really the most important part. For me, since I do not have to eat gluten-free - the pizza crust always seems rubbery. The pizza crust is never cut completely so we have to tear each piece apart with ends poorly. It tastes quite sweet, too. Sweeter than their normal pizzas. Overall, it's a great option for my mother and she's very satisfied. Their online menu allows you to view only they gluten-free items. This helps a lot when ordering!
I have eaten here and not gotten sick. if you tell them that you have a gluten allergy, they will be extra cautious about cleaning the prep area and using different utensils. The crust is thin yet chewy. So far, I like their crust the best of the local gluten free pizza that I've tried. They have gourmet toppings and don't charge extra to get a pizza gluten free. Unfortunately, the lunch special of pizza by the slice does not include the gluten free pizzas. none of the sandwiches are gluten free, only the pizza.
I got really sick eating here. They use a special paddle, change their gloves and use good handling procedures right up to the point where they put the GF crust on the stone with the regular pizzas. Other locations put the gluten free pizzas on a pan when firing them which keeps them from being contaminated. This is not a good restaurant for customers avoiding gluten for medical reasons.
This place is amazing. I love their employees. The manager is highly educated and aware of minimizing contamination and trains people to be meticulous (his cousin has celiac). I've never once had a problem with their pizza, which is amazing because I can't even walk into a bakery these days. The crust is delicious, but full of refined flour, so I can't overdo it without feeling a little over-starched. (this is also a plus or else I'd eat here every day!) The tomato and marinara sauces are to die for. The veggie toppings are fresh and delicious. They take care of problems promptly and graciously. But in over a year of regular pizza parties, I've never ONCE been glutened. I moved out of the area and miss them very much. I don't trust other locations like I trust this one.
They are really careful with cross contamination. Staff was great. Pizza was thin and crisy, really good.
This restaurant is horrible and customer service is non existent. When THEY made the mistake of serving my Celiac child a regular pizza, and he was up all night vomiting, they did nothing! I couldn't get the manager or owner to call me back. They offered not so much as an apology. I will NEVER spend money there again.
The gf crust is amazing!
wow, best GF pizza around! They use fresh ingredients. The pizza combos are light and flavorful. The Mexican and Santa Fe.pizza are amazing. My gluten eating, "GF tastes horrible" husband always steals a piece and loves the GF crust. They also include the glutenfree pizzas in their specials, which we appreciate. It's frustrating when a company excludes the glutenfree pizzas from any specials.