The West Springfield location of Bertucci's hasn't failed me yet with GF dining. The staff--and hosts--are attentive and aware. While the menu isn't deep, the offerings include appetizers and entrees with complex flavors...not the stripped down "order without..." warnings of some competitors. There is only one dessert...a sophisticated bittersweet chocolate mousse-like pudding...but it never disappoints. What I like about this Bertucci's is that it feels like a one-off, not a chain, and that is high praise indeed. Update: October 31, 2013. I hadn't been to Bertucci's for awhile, and checked the GF Menu online. For some reason, the chianti sauce was no longer GF, leaving me a dry seasoned filet mignon as a disappointing choice. The excellent Budino mousse-type dessert was also gone, replaced by another dessert that required omitting the toppings to make it safe. This was a HUGE step backwards. I went to Outback instead. I e-mailed the chef at Bertucci's corporate HQ asking why they had backed away from their terrific old menu, but got no reply.
While they're GF within the letter of the law, I don't count taking 4 items off the regular menu like 'salmon, but ask for no sauce' and 'salad, but ask for no croutons (and ask for just oil and vinegar) truly a GF restaurant. Especially when the restaurant is known for it's homemade pastas and pizza. PS- unless you want your kids to eat filet mignon or cod (ask for no breadcrumbs or sauce), they're going to be stuck with the sausage soup... and no, I'm not making up the sausage soup.
not very knowledgeable with celiac disease but the chef came to our table and discussed our options. .at least they tried... server slow and forgetful. ..food was ok.. don't I'll try it again
I went here for lunch with a friend. While I realize eating at restaurants while on a gluten free restriction is difficult, had I known about the limited menu here I would have chosen to go elsewhere. I had a choice between steak, chicken, fish or salad and that was pretty much it. There was one item from each of hothouse categories. No pizza. No pasta. Which is what one would expect from Bertucci's. I was pretty disappointed with the salad I ordered too. The lettuce looked like it was going bad and the olives were slimy. And it tasted the way it looked. Yuck. I would rather have had a handful of walnuts.
Wish they had GF pizza and pasta.
really small gf menu. there is no pasta on the gf menu. just pizza ( same pizza you get anywhere else in new England) and some OK seafood. there are better Italian gf restaurants.
they have a flour less chocolate cake now. food is good... gf menu options.
We had some great dinner from here tonight! We ordered gf sausage soup, cod filet and vegetable antipasto. The food was yummy and no stomach upset.
Decent sized gluten free menu. Very knowledgeable staff ... when waiter saw I had gluten free menu, he asked if I had celiac, the manager came out to talk to me about cross contamination, and manager brought out my meal. They have dessert and angry orchard cider too.
We were recently in town from Michigan. One of our family members has celiac disease and I did research ahead of time to find restaurants with gluten-free menus. We had visited a Bertucci's in another state and I was happy to find that they had a gluten-free menu. We all enjoyed our entrees. I highly recommend the sangria, both types!
A friend gave me a gift certificate, so I gave it another chance. This time the GF menu had expanded, & staff is better informed. Manager attentive and friendly. Problem is, food was not very tasty. Tried the shrimp appetizer and two of the small plates. My husband ordered from the regular menu and also did not seem thrilled with his food.
I called here before I went, and the manager was very exited to tell me that they use all separate utensils, and take all these precautions to avoid cross contamination. I've eaten here once and their gluten free menu was decent sized but not huge. I did not get sick after though which is awesome!
balsamic chicken is the best wish they offered gf bread