Order "protein style" to get it wrapped in lettuce
HUGE shout out to the staff at this establishment today. This was my first dine out experience at fast food since being diagnosed with lupus and celiacs. The young lady at the register quadruple checked my order and also verified with the manager and working staff about it coming through. Then once my order came up the manager stood at the counter until it was picked up telling everyone to keep my order seperate from my son and husbands (non gluten free) order. I felt so incredibly safe and can’t say enough how much that meant to me today. Thank you
— Very
— Most/All
— Excellent
The protein style at in-n-out is my to go. The fries are amazing with no risk of cross contamination.
— Somewhat
— Some
— Excellent
They told us that they will not accommodate celiac. They refused to cook the burger in a separate pan or clean the grill. They said that 100% of cooking surfaces are touched by buns and they clearly did not care.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
Very safe with cross contact, ask them to bag items separately and let them know you have a gluten “allergy”. I don’t like that term because it’s not an allergy, but there isn’t always time to explain celiac disease. Lettuce wrapped burgers, fries or a Flying Dutchman (just the patties and cheese with onions), milk shakes, yum! Easy, tasty and no one got sick đź©·
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Always love in n out. Safe too
— Very
— Most/All
— Excellent
They are the very best fast food for those with celiac disease. Not perfect, but as close as one can get. I have eaten it at least once a week for years at several different locations. I've gotten sick maybe twice out of probably 100 visits. Tell them you have a "gluten allergy" and they handle your food separately. Order your burger "protein style" to get a lettuce wrap. Best lettuce wrap burger around. My go to is a 3X3 protein style with no spread. A 3X3 in a Lettuce wrap is juicy and sloppy enough, you won't miss the spread. Fantastic!
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
I’ve never gotten sick at an in and out. Really wish they had gf buns but the lettuce wrap is good too.
— Very
— Some
— Excellent
I don't usually eat at fast food places, I know they are not safe! However, I thought I would give In N Out one more try. Got the cheeseburger "protein style" which is just a lettuce wrap. Not really a wrap though, just a couple pieces of lettuce. The burger tasted good and the lettuce and tomatoes were fresh. The fries were a little stale. The staff was friendly and knowledgeable, they changed their gloves and used a clean station, however...as I expected...it is not celiac safe. My son and I both got "sick." Would not recommend.
— Not at all
— Some
— Good
Staff was very helpful. We had no issues.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
I frequent this In-N-Out to a level that would be embarrassing to admit on the internet. I always state gluten allergy when ordering, never have an issue, and have never been sick at this location. My standard order is 2 flying Dutchmen with grilled onions and a side of animal fries. They will give you forks and it’s a lot easier to eat than a double-double since there are no buns (need to order that protein style + gluten allergy). Note that the most recent “official” allergy menu for INO lists “wheat” and not gluten, but when you reach out to them, they can confirm for you. Tip: you can remove a slice of cheese from the Flying Dutchman if you want light cheese, and the will take off a few cents ;)
— Very
— Most/All
— Excellent
I am very cautious when dining out especially but I really love this In n Out! Most of the In n Outs are very cautious when preparing gf meals and the manager will even talk to you about how they limit cross contact. The fries are only fresh cut potatoes and the burger with a lettuce wrap is cooked in a separate area to the buns. I always tell them I have a gluten allergy and they mark it and prepare it with caution. They even put it in a separate bag! Some locations the kitchen can be very very small and I would usually only order the fries in this case, just to be extra careful.
— Somewhat
— Excellent
Had a double burger without the bun with fries, had no reaction checked the nutritional and dietary requirements of the food and the beef burgers are 100% beef and the fries are just potatoes and cooked in Sunflower oil
— Somewhat
— Some
— Excellent
The fries are the only fried item. They offer lettuce wraps if you order protein style. I had the hamburger so it’s dairy free.
— Most/All
— Excellent
We informed the staff that I have celiac, and they were super accommodating and very knowledgeable. When we pulled up to the windows, the employee, without us saying a word, confirmed that our meal was gluten free (I got a lettuce wrap double double and fries) and prepared separately. They even said that they have a regular customer with Celiac and she’s never had any issues.
— Very
— Some
— Excellent
Eaten here multiple times with celiac family and never had any issues! Always very accommodating and yummy.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Great experience from start to finish. The staff made sure to ask why I was requesting "protein style" - if you say it's for a gluten allergy, the order will come out separately from everything else. It's also my understanding that they cook it somewhere else as well. I didn't get sick and felt very safe eating my meal. Every item is GF except for the bun.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Server's can make the order gluten-free upon request and they can put an allergy in your order. Great quick service, my go-to is a animal style protein style burger with fries. If you are ordering in a group, they will put the gluten free food separately. Have been eating here for years and haven't had a reaction!
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
I LOVE IN AND OUT! All though you are not in the door and then get your order instantly then you are out. Their fries, vanilla, chocolate, and strawberry milkshakes are gluten free. If you want a burger you have to sub out the bun for a lettuce wrap. I’m a kid and this is what I do at most burger joints. Have fun and eat safe! -Ivy Montegut, the celiac kid.
— Very
— Some
— Excellent
protein style burgers and fries are my go to order
— Some
— Excellent
i’ve had the protein style cheese burger with fries everytime i come to the states & haven’t gotten sick! definitely recommend it as i rarely get to eat yummy cheese burgers!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
I love this place. I eat here at least once a week, it's one of my safe spots. Always fresh food, and friendly service. You have to let them know to add gluten allergy on your meal. They have special buttons for that and dairy allergy. They'll take special care.
— Very
— Most/All
— Excellent
As I ordered they took everything seriously and I felt perfectly fine after eating here. The receipt marks your order as "Gluten Allergy" and the staff has the protocol down (changing gloves, etc.). I always order protein style and no sauce (because of cc) and then ask for the sauce in packets when I'm grabbing my order. Shakes and fries are gluten free and yummy too :) I would recommend ordering separately if with others eating burgers with bun. I ordered separate trays but this location mixed up the orders and put my fries with a friend's burger. I was anxious about cc but luckily didn't end up sick. Easily avoidable if you order separately.
— Somewhat
— Most/All
— Excellent
The food is wonderful & I usually eat a protein hamburger with no seasoning or sauce and fries the same way. I let them know a gluten & dairy allergy. I have not been sick.
— Very
— Some
— Excellent
Yes they offer burgers without a bun, ordered as gluten free, with a “gluten allergy”, but they do not prepare the order in a separate area. Every time I would eat here, I would become very sick. Another restaurant I cannot go to anymore :(
— No gluten-free information on the menu
— Not Much/None
— Good
Updating my review. I got sick here 2x however I found out it’s because they grill the grilled onions on the same place as the burgers. I went there again and ordered no grilled onions and there was no reaction. Just be sure to tell them you have a gluten allergy. They are really accommodating about it!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
A great fast food option and celiac safe! They do not offer a GF bun but the lettuce wraps are very good and NOT soggy as some can be. Just order your burger "protein style" and they will know to give you a lettuce wrap. The fries and milkshakes are also GF!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
My celiac family eats here all the time with no problem. Tell them “gluten allergy” and they will handle it separately. Order “protein style” for a lettuce wrapped burger. Great option when on the go
— Very
— Some
— Excellent
We have eaten here several times. We get the hamburger protein style and the fries come a dedicated fryer, but you need to tell them if they don't ask, but that has only happened once.
— Very
— Most/All
— Excellent
In-n-out has been a lifesaver at times and sometimes triggers a flare-up. This location is a risky choice if you order the protein style burger marked allergy to gluten. Lately the young female person (I could see through the nice drive thru window) has not been good about cross contamination. Lettuce wrapped burger sitting in the line with gluten bun burgers…it’s ok I say…I’ll be ok…as the girl slides each of the burgers over with the same gloves on, she slides my lettuce wrapped burger over and then cups her hands and sort of pats the lettuce as if she’s appreciating a pretty flower or object or something. I turned to my partner and said this might trigger me but I’m gonna test it anyways. Well yes folks celiac flare-up. Gluten sensitive ok….but darn. Stick to animal style fries. I can only blame myself for going back again but I thought if I order a Flying Dutchman which is basically two onions as the bun with the burger in the middle I’d be safe. Guess what. Same gal from what I could see same body shape hair color etc. on the grill cooktop she was placing gluten buns on the actual burgers on the grill I’m sure to keep things moving quickly. The cross contact came when she spatula my onion burger thing up, puts her fingers in the top of the burger to keep it from sliding with the same fingers she touched all the other burgers with as she unloaded each patty topped with gluten bun order from the grill. This is not respectful of allergy to gluten. Yes I got sick again. My fault. Beware. Now I go for fries and a shake only. Stay healthy ya’ll :)
— Not very
— Some
— Excellent
Im a sensitive celiac, so the only thing I ever trust are the milkshakes and fries. I don’t even bother asking about the cross contamination with those items because they are handled separately from the gluten. I used to get the burgers, but I’ve had one too many reactions, even with protein style.
— Somewhat
— Most/All
— Excellent
Loved it here. They took everything so seriously and felt perfectly fine after eating here. The receipt marks your order as "Gluten Allergy" and the staff has the protocol down (changing gloves, etc.). I always order protein style and no sauce (because of cc) and then ask for the sauce in packets when I'm grabbing my order. Shakes and fries are gluten free and yummy too :)
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I have eaten here before and have never gotten sick in the past, I just went and they told me I that the burger patty would be cooked on the same stove as the bun, sometimes that would be fine but i am not really okay with feeling sick afterwards.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Average
I have eaten at this In N Out for years and have never gotten sick. Make sure to let them know when ordering that you have an allergy and to make sure that your meal is box separately from everyone else’s in your party. Make sure to order your burger, protein style with allergy to gluten, if you want to be extremely safe you could even say no spread and then just ask for spread packets when you get your food. I do this at all In-N-Out locations I’ve been to. All of their fountain drinks and shakes are gluten free, and because they only make french fries in their fryer by default the fryer is also gluten-free.
— Very
— Most/All
— Excellent
Just order the protein style cheese burger with fries and a chocolate shake (mention gluten allergy). Delish and safe!
— Somewhat
— No gluten-free information on the menu
— Excellent
The fries are GF and so are the shakes! For burgers, ask for no bun and clarify that it’s an allergy. Had a great experience here and didn’t get sick!
— Somewhat
— Most/All
— Excellent
In n out in excellent with handling allergies. They are my go to safe food place to avoid being glutened.
— Very
— Some
— Excellent
This location is fantastic for care. Double/double protein style with fries is always safe. Make sure you specify it is for allergy to gluten. Avoid the “secret” menu…most of that menu cannot be made without cross-contamination.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
I am sensitive to cross contamination, and I spent the day after eating here throwing up.
They told me all the right things - a manager made it in the back, cleaned the prep space, changed their gloves, used ingredients from the back, and used a new “secret sauce” container - so I felt confident I’d be okay. They were so kind and seemed like they tried to accommodate, but obviously something went wrong.
Everywhere else I had eaten that day was a dedicated gluten free restaurant, so I know for sure this is what got me sick. I was so disappointed. The food was delicious, but I don’t think I will ever try In-N-Out again. I was so, so sick afterwards!
— Not at all
— Not Much/None
— Poor
Ordered a burger animal style which is without a bun.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Really enjoyed my double protein burger with fries! So yummy! I don’t live in a state that has in and out so this makes me very happy!
— Very
— No gluten-free information on the menu
— Excellent
have eaten here several times, and have not had a problem with any cross-contamination or ill effects because of it.
Always a great place to hold you over because fryers only fry the potatoes. I get 2 patties to even further reduce chances of cross contamination, and then fries and shake. I’ve never had a reaction :)
— Very
— Most/All
— Excellent
My husband and I chose to eat here for the first time eating out since diagnosis. It was after 11pm (midnight snack lol) and the person at the counter was so beyond helpful and comforting. I heard him double check with the person who made it about cross contamination, and he personally delivered the food and reassured us. Husband got protein style burger and I got an animal fry, and we both felt totally fine afterwards. Yay!!
— Very
— No gluten-free information on the menu
— Some
— Excellent
Asked if they could change gloves, use new utensils, and fresh ingredients. They were so kind and did. We got protein style double doubles and fries. Yummy to have a fast food option! We used some gf buns we had at home to make it extra good!
— Very
— No gluten-free information on the menu
— Not Much
— Excellent
This is an easy choice! You just have to let them know you have celiac or a gluten allergy and they make double sure to let the people know in the back. They Will also show on the receipt gluten allergy next to each item ordered. They also put on a separate tray. They do not have gluten-free buns but offer protein style burgers. I am 3 months out of diagnosis and if eaten here a few times since and have not had a problem.
— Very
— No gluten-free information on the menu
— Excellent
Like other In-n-Outs they do a great job with keeping gluten-free protein burgers separate. Great hamburgers and fries!
— Very
— No gluten-free information on the menu
— Some
— Excellent
Always have a good experience here! Protein style burger, fries and shakes are always delish! I got the fries with cheese and grilled onions on top, and a plain burger patty on the side and it was yum! Never had a reaction.
— Very
— Some
— Excellent
So good had to go back twice!
— Somewhat
— Some
— Excellent
I just ordered fries, but they have a dedicated fryer and flagged it as a gluten allergy and I didn't get sick.
— Somewhat
— Some
— Excellent
— Very
— Most/All
— Excellent